Findjoo Software

4.83 / 5 (15)

Our advisors have recommended this product 1 time in the last 30 days

About Findjoo

Findjoo membership management solution is a software platform developed for non-profit organizations of scaling sizes and segments. Arts and cultural organizations, associations, higher education, human services, environmental, education, public broadcast, healthcare, national and international groups, and several others can customize the solution to suit their needs.

Key functionalities include donor management, fundraising, charity and event planning, volunteer management, association and membership management, and non-profit marketing and outreach. These features are offered in a fully integrated suite. Online fundraising and member portals are also available to users. Findjoo provides website integration for any payments or donations made online. Calendar...


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Supported Operating System(s):

Windows 7, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

15 Reviews of Findjoo

Average User Ratings

Overall

4.83 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(12)

12

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 15 results

January 2019

Lynn from Hennigar & Co Ltd

Verified Reviewer

Company Size: 2-10 employees

Industry: Facilities Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Very happy in Nova Scotia

Awesome. From beginning to end they have supported our end goals and the implementation of their software. They helped us with all sorts of issues and e use their solution for communication, events booking and calendar, room booking and scheduling, two kinds of memberships and numerous products. Couldn't be happier with the product but their service our our rep, were the best part. Lots of support which is so appreciated in a largely volunteer environment.

Pros

Findjoo solved all of our issues, it provides our community centre with a robust events calendar, a booking calendar, a database and exemplary way of capturing data, allows for online payment and communications and simply made our largely volunteer organization much more efficient and professional. So many great features in the calendar and room booking pieces. We can manage events and provide a great customer experience at the same time. We received superb customer service from Representative.

Cons

Our installation was complex and we chose to implement all of the modules at one, Findjoo held my Hand and Representative helped us get to the end. No complaints.

November 2019

Jason from Tourism Industry Association of New Brunswick

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2019

Excellent CRM. Even better support.

The software is easy to use once you've got the basics down, and I can't speak highly enough about the customer service we have received. While Findjoo doesn't compare to some other large and much more expensive platforms, I believe it provides the greatest "bang for the buck" you'll ever find. The software did not appear to fit our every need in the beginning, and we didn't even realize some of the features we needed until after the transition from our old platform had begun. At every turn, Findjoo was right there to correct and customize the software so it did what we needed. If you're unsure whether or not this platform is for you, I highly encourage you to setup a trial with them. And from my experience, I'd recommend simulating some of the real-world activities you plan to do, and ask for help doing so. Let these guys show you what can be achieved. We had no idea what the software was fully capable of until we started really using it, and I'm sure we haven't found all the possibilities yet! Bottom line: Affordable, surprisingly customizable, and amazing support. Highly recommended.

Pros

The software is very easy to use and the customer support is extremely helpful.

Cons

Could be more linkable interaction between sales transactions and member profiles, and perhaps some work on the reporting side, but since just about every request or suggestion we've submitted has been solved one way or another, this is a very minor point.

Reasons for Choosing Findjoo

Price & features.

September 2016

Amber from Nordic Skiing Association of Anchorage

Industry: Environmental Services

Time Used: Less than 2 years


Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

3.5

September 2016

Findjoo is Great!

Pros

I love the high level of customer service we receive from Findjoo and our dedicated account rep. They're very responsive and timely in all communications to them. Regarding Findjoo, it's been great to have the ability to customize our services and the database, member management and user experience have been great.

Cons

Any issues we've had with Findjoo, have been resolved or are being resolved by Findjoo's team, which we greatly appreciate.

December 2019

Caitlin from Editors Canada

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Editors Canada Findjoo review

We were able to implement a new membership level based on whether a member had previously been a student affiliate that we would have had to track manually had [SENSITIVE CONTENT HIDDEN] not been able to build it for us.

Pros

Very customizable! Our association has lots of unique features and membership levels and [SENSITIVE CONTENT HIDDEN] was able to help us set everything up so the correct data was captured.

Cons

It would be nice to have a few more default templates. We had to spend some time figuring out what information is necessary for tax receipts and stuff like that. It would be helpful if that was already coded into Findjoo.

Reasons for Choosing Findjoo

We needed a bilingual product (no Wild Apricot) and an affordable one (no to Salesforce).

December 2019

Heather from Bon Secours St. Francis Health System

Company Size: 10,000+ employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Seamless Communication

Our overall experience with Findjoo has been seamless. It can sometimes be hard to find a company that has the software plus the communication that Findjoo offers. Our account executive surpasses our expectations which truly plays a huge roll in surpassing our patient needs. What we do is a team effort and Findjoo is a part of our team.

Pros

We chose this software for our patients to register for education classes and also a workflow system for our department. We wanted a seamless process that was user friendly but also convenient for our workflow. The software is exactly what we needed but more than that is incredible communication with our account executive. If there is ever a question or something new we would like to try our account executive, [SENSITIVE CONTENT HIDDEN] is a call/email away. The communication is my favorite because we are always growing and changing to meet our patient needs as well as our needs to service them. The software along with the communication allows us to meet our goals daily and allows us to continue to try new ideas.

Cons

There is nothing to report here.....anything that we need or that the system does not have, Findjoo is always willing to work with us to find a solution.

Reasons for Choosing Findjoo

Findjoo met all the needs we had and met the criteria our hospital had for this type of system/payment process.