Gyve

RATING:

4.6

(33)

About Gyve

Gyve is an online giving application that helps businesses streamline round-up, one-time, recurring, text-to-give, kiosks giving and other fundraising operations. It enables organizations to conduct donor analytics, process payments, monitor giving trends and track key donor metrics via a unified platform. It offers a host of features such as budgeting, bank reconciliation, donation management, fund accounting, mobile access, receipt management and more. Gyve comes with a communication management tool, which enables employees to target and send messages across various groups to maximize donor development. The centralized dashboard lets users access and monitor information to understand giving trends, reflect on their generosity and analyze how each purchase makes a di...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Gyve Pricing

Zero upfront or monthly fees. 2.5% + .30/per transaction

Free trial: 

Available

Free version: 

Available

Gyve portal

Gyve Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Gyve

1 - 5 of 33 Reviews

User Profile

Montae

Verified reviewer

Religious Institutions, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Love this product!

I am completely happy with my experience. it is easy to manage as an administrator, easy for my church members to use, and easy to process refunds if an error occurs.

PROS

This product is easy to use, has lots of features, and the customer support is amazing.

CONS

The inability to "select all" when choosing several data points for one action. You have to manually click each item instead of there being a "select all" option.

Reason for choosing Gyve

The representatives of Gyve seemed to really care about the success of my church rather than closing a sale.

Stephen

Religious Institutions, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Go Gyve!

Love it. With more privacy protection built in (or promoted on HOW Gyve is protecting information) it would be perfect.

PROS

Gyve offers the widest variety of services I've seen out there for churches and online giving. You can have people text in a gift, or use the app. They can make their gift recurring instead of just a one-time deal. Gyve also offers "Round Up", which can be used creatively to get people to experience generosity for the first time. I also personally like how it seems Gyve is always trying to improve itself. [SENSITIVE CONTENT HIDDEN] has been awesome to work with. He's fun and professional, and has replied to emails I've sent directly. I appreciate that he's in charge!

CONS

Two things. The first, I would want to know a lot more about privacy and data protection. Privacy is such a big deal right now. People are aware of hackers and sensitive to how their information is being protected. I just don't know enough about how Gyve is protecting both the users and the organizations from ID theft. Then, I'd like to be able to control the automatic messages that go out to people based on how they gave. A message for someone who makes a one-time gift versus a recurring gift versus Round-Up all deserve different responses. Perhaps this is already a feature, and I just haven't discovered it yet - in which case, maybe make it easier to find and use :-)

Reason for choosing Gyve

The amount of varying services offered. (More ways for people to give without big fees was really important to us.)

Reasons for switching to Gyve

Not enough giving options (with their basic plan), and way too many fees for that. We were with them for five years, and I'm not sure they ever really adapted, upgraded, or changed much.

Sean

Religious Institutions, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed May 2020

Not User Intuitive and Challenging to Make Changes

I am not overly impressed with this program. We have since switched to another giving provider whose system is much easier and functional. We only use Gyve for some giving that still occurs on this.

PROS

I really do not have an y pro's for this software.

CONS

The user interface was not that easy to use. If you need to make updates to bank you had to reach out to customer service to make this change. The ability to get reports was challenging. The way it tied into our Church Managment System it was pulling information from the system rather than just sending information.

Edward

Education Management, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2020

A great way to Gyve!

PROS

This software is a great way for someone looking to tithe, donate money for a project, or just simply give a gift to a business to support them. Very easy to set up and I like the fact that you have options. You can give a one time gift, setup for weekly or monthly. You can link a bank account or if you prefer a debit or credit card it can do that as well. Due to convenience for the customer, your gifting will increase. We have seen it grow for our church, not massive growth but it did increase.

CONS

If I had to find a flaw with the Gyve software I would have to say the report list. I really wish there was a way to pull up a persons name, then click on the year so you can see how much that person gave for the year. As far as I know ans can find the software only allows you to do this for a month but not the year. It would have been great to have at beginning of the year for tax purposes. There are a lot of names to go through and having to click a name, click on each month, then add it up for the year was a pain! I really hope this function can get added for next year.

Reason for choosing Gyve

As a church we like the option for Round Up. We figured the more options a congregant has the better it is.

Brad

Religious Institutions, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Fast, Easy, Effective

We've been blessed to be a partner with Gyve, especially during this pandemic, to help keep our church going during this difficult time.

PROS

We were searching for a mobile app to collect donations for our church. The GYVE app was up and running in minutes and has been easy for all of our users.

CONS

Some of the reporting options weren't available right away, bu there's been constant improvement in that area.

Reason for choosing Gyve

Gyve seemed simpler in execution and there were some fixed costs that were associated with the other options that weren't included with our choice of Gyve.