Snowball
About Snowball
Snowball Pricing
Choose an Essential plan to start fundraising today for free. Or get the complete, top-rated fundraising platform with Premium, Professional or Enterprise plans. At Snowball, you only pay for your annual plan and low per-transaction credit card processing fees. Snowball won’t bill you for additional platform fees or hidden charges—ever.
Starting price:
$549.00 per year
Free trial:
Not Available
Free version:
Available
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Most Helpful Reviews for Snowball
1 - 5 of 16 Reviews
Anonymous
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2018
It was intuitive and easy to use.
The ability to use a product that makes my life easier. Good product and very well developed.
PROSI liked how it was very easy to find the information that you were looking for. For my team and I we like/want/need platforms that are easy to use.
Megan
Construction, 11-50 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Already Recommended to People
So easy! I've used other platforms that require six months of prep work before the event because the platforms are so convoluted and complicated. Snowball takes the basics of what you need to run an online auction and keeps them easy. You don't need to be incredibly tech-savvy to run this platform! It's quick and simple to set up a new event. Adding items takes minutes and editing them is just as easy. I loved the simplicity of the auction itself and that it could be run by one person short on time.
PROSThis software was such a blessing for our silent auction in February. I researched multiple options for our organization's first virtual auction and was blown away by how expensive everything has become. Other options are easily over $1,000, charge per "event", place strict limitations on the number of items/bidders, or charge insanely huge processing fees. Snowball was by far the most affordable choice and it offers unlimited items and bidders with a smaller processing fee. Additionally, the software fee is annual and we can use the platform as often as we want over the course of the year! We literally couldn't have met our event revenue goal if not for Snowball's affordability.
CONSI'd like to see a "shopping cart" for bidders who win more than one item. We had multiple winning bidders who won more than one item and they had to pay for each thing separately. I've used auction platforms before that will take a winner's goods and put them into a cart for a quick, one-time checkout. Because we had winners with 3-5 items, a handful of them opted to send us a check for the entire amount since paying five different times was inconvenient. Being able to move the listed items would also be a great feature—we added items as they were collected/donated and then when we wanted to reorder the lineup, we had to delete every single item and re-create them to get them to appear in the order we wanted.
Reason for choosing Snowball
Everything else was unrealistically expensive! Other platforms had limitations on the number of items you could list and you needed to pay an even higher fee to unlock more slots. I saw one credit card processing fee as high as 5% per transaction.
Lynette
Philanthropy, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Snowball Review
The overall experience has been a smooth and efficient transition for the organization.
PROSThe go live feature that shows the donations as they are received.
CONSCustomers are not allowed to add different bank accounts for the different campagins.
Lisa
Fund-Raising, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Combined Remarks
We have had a very good experience with Snowball. These are the comments from our Board and donors. Thank you all!
PROSIt is simple. We like the ability to register for events, conduct auctions and solicit donations in one portal. [SENSITIVE CONTENT HIDDEN] was phenomenal getting us set up! We appreciate [SENSITIVE CONTENT HIDDEN] help too! The investment is substantially less than other companies. Your credit card fees are lower than other companies.
CONSThe text to give doesn't work for our donors. We wish the levels of giving would remain low to high after we set ot up. For the auction, our donors wish they received a separate email or text saying sorry you didn't win, make a donation, like other companies. Our board's biggest concern is we require our donors to pay the credit card fees. However, over 90% of our transactions do not. A $50 gift, for example, the donors may pay $52 but our organization only receives $49.76. We lose money and have to solicit more donations to reach our goal. Our previous portal allowed donors to set a time frame for reoccurring donations. We wish for event registration our QR code would be provided rather than yours per our donors request.
Reasons for switching to Snowball
Cost and multiple portals for finance and fundraising.
Myriam
Online Media, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Fundraising made easy
I like how this software allows me to easily present our current projects & fundraising campaigns. Userfriendly, excellent customer support, and neat interface.
CONSI wish there was a way to promote current campaigns through the software in order to reach more people.
Reason for choosing Snowball
I asked around and Snowball was recommended by some peers so I decided to give it a try.