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Most Helpful Reviews for BankOne
1 - 5 of 15 Reviews
Anthony
Financial Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
BankOne Review!
Innovative and evolving!
PROSThe level of automation and ready APIs for integration with third parties.
CONSIssues with modification tailored to an institution's specification.
Reasons for switching to BankOne
Automation capabilities.
Daniel
Banking, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2023
Wonderful Product
The platform made it possible to launch a sustainable Financial inclusion project which had to meet a number of specific KPIs, it made it possible for the product to mimic the activities of thrift collectors by enabling mobile/roving agents that take our banking and financial services to the customers. We were able to sign up & on-board customers, conduct financial transactions at the customer's locations while also enabling the customers to independently transact within the larger financial ecosystem
PROSThe ability to customise the platform to meet our unique set of requirements to launch a financial inclusion service which had specific requirements like mobile agents, in-field Debit card issuance and activation by mobile agents, agent portfolio tracking and portfolio based rewards, user on-boarding and usage journeys which minimised customer abuse. Bankone was the only platform evaluated that could meet all our requirements
CONSAgent till/wallet reconciliation can be improved.
Reason for choosing BankOne
The other platforms were over-priced and were unable to meet our requirements
Eniola
Banking, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2023
Fantastic product
Solid and cost efficient
PROSReporting simplicity and flexibility . The ready APIs for integration to third parties
CONSEOM processing can be delayed sometimes
Reason for choosing BankOne
Cost efficiency
Reasons for switching to BankOne
ELECTRONIC channels capabilities and reporting problems
Justin
Financial Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2023
BankOne Service Review
Their API services are good and reliable for one to build on a banking system. The support team is very responsive even if it takes a while to resolve whatever issue that was raised. The pricing plan was good before it got terribly bad. So far, their services have need serving us well and have enabled us to grow our customer base and build major products.
PROSThe API services are pretty straightforward. It is very easy to integrate and they can provide new services for your business requirements.
CONSThe major challenge currently is their new pricing plan. It is too costly and not friendly for startups. Also sometimes, their support team takes too long to respond to issues affecting our customers.
Reason for choosing BankOne
The CTO at the time of choosing to BankOne understood the BankOne system very well. He has previously worked with BankOne Team. So the decision to. choose BankOne was much easier. They also had a good and affordable pricing plan for startups.
Nnamdi
Banking, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2023
Head, FINCON/IT (Feedback)
Evolving
PROSIntroduction of Hard Tokens for two-factor authentication. General ease of use and navigation of Bankone.
CONSCustomers should have access to the database.
Reason for choosing BankOne
Bankone was Cheaper
Reasons for switching to BankOne
For a more robust Core Banking