About ManageEngine Desktop Central MSP

Desktop Central MSP is an on-premise desktop and mobile device management (MDM) solution designed for managed service providers (MSPs) across various industries such as security, infrastructure, information technology and more. Key features include patch management, asset management, power management, pre-defined configurations and remote control.

Desktop Central MSP helps users to define system health policies and automate the deployment routines of patches to applications of their clients. The solution also features a mobile device management module that enables users to configure and manage their clients’ mobile devices and IT assets from a central location.

Additionally, Desktop Central MSP offers users power management and USB device manage...


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Supported Operating System(s):

Windows 7, Mac OS, Linux, Windows 8, Windows 10

6 Reviews of ManageEngine Desktop Central MSP

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(5)

5

4 stars

(0)

0

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 6 of 6 results

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April 2018

Dale from Prince Parker & Assoc

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Amazing software!!

Pros

This software has so many options and abilities that any IT or support team will love it to its core.

Cons

Some of the webinars are rough to understand the presenter but. I haven't found anything that I would consider a con. This product does exactly what it states.

February 2020

Nikunj from Khalifa University

Company Size: 1,001-5,000 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Easy to use with tons of features

Managing desktops for software development and asset inventory become easy

Pros

Excellent customer support, multiple options, easy to use

Cons

Not really but sometimes found missing features

February 2020

Mohiddin from Accenture

Company Size: 10,000+ employees

Industry: Financial Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

Functionality

4.0

February 2020

Good software Experience

Better than other tools

Pros

Working well in all environment and it will give good experience for our engineer

Cons

Some time it take some time to take affet of action

February 2018

Gerson from TECRA TECHNOLOGIES

Verified Reviewer

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

A great management tool for multi client environment

Finding a multi client management tool that has all I need is a blessing.

Pros

As a service provider we need to manage patches, software delivery, mobile management mobile apps on a multi client environment. Remote control is probably the most important tool on a regular week. And all this in a single console.

Cons

Configuring proxy for some internet browsers is really challenging, however we have been able to handle these exceptions.

February 2020

Firoz from AMEX

Company Size: 201-500 employees

Industry: Banking

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

February 2020

Desktop Central

Oss experience I have since from when I started useing

Pros

Remote control and Patching management is very smooth and simple

Cons

Remote support is very simple and clear..nice product

February 2020

Ajay from Mirae Asset mutual fund Pvt ltd

Company Size: 201-500 employees

Industry: Investment Banking

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Good product

Good product as having too much features

Pros

Dashboard and features, easy to use and understanding about administration

Cons

Software mangement and MS patch mangement

Reasons for Choosing ManageEngine Desktop Central MSP

As working on this product from last 5 years