About ManageEngine Patch Manager Plus

Patch Manager Plus by ManageEngine is a cloud-based patch management software for small, midsize and large enterprises. It is suitable for businesses in banking, finance, IT services, health care, pharmaceutical, manufacturing, military, government, logistics, education and media/entertainment industries. Primary features include patch tracking, patch deployment, patch testing, patch compliance and reporting.

Patch Manager Plus allows users to detect missing patches, test patches, deploy them and provide detailed audit and compliance reports. It can deploy patches to above 250 third-party applications including Adobe, Java, WinRAR and more. Other features include service pack deployment, role-based access, antivirus updates, server application patch managemen...


Read More

Supported Operating System(s):

Windows 7, Mac OS, Linux, Web browser (OS agnostic), Windows 8, Windows 10

107 Reviews of ManageEngine Patch Manager Plus

Average User Ratings

Overall

4.47 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(55)

55

4 stars

(47)

47

3 stars

(5)

5

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 107 results

September 2020

William from Johnson Health Tech NA

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Health, Wellness and Fitness

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Ease of use Patch Management

Great experience. Just awesome support that is very responsive and helpful.

Pros

The ease of patching is simplified with this tool. It makes it so much easier to manage and easy to deploy. I really enjoy this application and though I am still evaluating this product, I feel this is the solution for us and I look forward to making this our solution for patching.

Cons

I guess the only con would be that the management interface could be a little better. But that is about it.

Reasons for Choosing ManageEngine Patch Manager Plus

Cost mainly.

October 2019

Brandon from Farm Bureau Bank

Company Size: 51-200 employees

Industry: Banking

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2019

Patch Manager Plus Review

Really good. It was very easy to get started and anytime I needed support assistance, they are available via chat in a matter of seconds.

Pros

To me what makes this product so great is it does NOT utilize the built in Windows Update service that has been giving us trouble for so long. ME uses their own agent / service. This has made the patching process a lot smoother during our trial. The management console is also super user friendly and very easy to navigate.

Cons

it made our patch scheduling for production servers a bit difficult because there is no option to manually click install when ready to start installation. instead we are relying on detailed auto install policies which work for us but this is the biggest limitation I have see thus far.

Reasons for Choosing ManageEngine Patch Manager Plus

Automox relied on the built in Windows Update service causing many issues from the beginning. Kaseya utilized their own agent like Patch Manager Plus but: 1) they were a lot more expensive 2) the console was not user friendly and was filled with tons of features that we did not have access to.

Response from ManageEngine

Replied May 2020

Hello Brandon We do have the option to manually deploy updates. You can know more about manual deployment in the link below: http://tiny.cc/manual-deployment In case of future queries, you can write to us at patchmanagerplus-support@manageengine.com

October 2020

John from Security Consulting

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

2.0

Functionality

4.0

October 2020

It's functional

Pros

The variety of restart options present for update management

Cons

It can be difficult to get in touch with the company

July 2020

Yoginath from Fleetguard Filers Pvt.Ltd

Company Size: 1,001-5,000 employees

Industry: Mechanical or Industrial Engineering

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

2.0

Functionality

3.0

July 2020

Overall Good Product

Very good product for Patch Management Solution

Pros

Ease of use and help in managing spoke locations patching without impacting bandwidth and third party patching

Cons

Development is very slow, customers wish list need to be prioritized

September 2020

Nick from Pennant International Ltd

Company Size: 201-500 employees

Industry: Defense & Space

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

September 2020

Cost effective and comprehensive coverage

Pros

Very wide range of products supported; all Microsoft OS patches, Dell BIOS (with Enterprise version), and a lot of third party products not just including the "usual suspects" like Acrobat, Firefox etc but also less commonly supported (by patching tools) like Wireshark, VMWare (Workstation and Tools) and others. The dashboard provides clear information on the current state of patch deployment and approval, and the test and approve workflow makes it simple to have a test network immediately patched ready for testing. Reporting is comprehensive and can be regularly scheduled.

Cons

Setup is a little complicated but documentation is good. There is no way to see a definitive "machine X will get patches A, B and C at