Supportmate
About Supportmate
Most Helpful Reviews for Supportmate
4 Reviews
Kurian
Health, Wellness and Fitness, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Excellent Rostering and Employee management software
Overall an excellent experience right from onboarding to management and implementation of new features. the team is very approachable.
PROSThere are heaps of features we love about this software, Easy to use and train, easy to manage, can be used on the go, has a free client app, the cost is one of the most affordable in the market, no hidden costs, has got free on-call support which most of the other software lack.
CONSfew additional reports that we have communicated to the team already.
Reason for choosing Supportmate
most of the softwares
Joanne
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Supportmate
The software is easy to use, training staff is easy with support videos. The support staff is approachable and they even customize the software for the company. Lots of features with a simple, yet powerful interface.
CONSFew new functions which we have informed the team and they are happy to add them for us.
Zeinab
Individual & Family Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Supportmate effective care management system look nowhere else.
My overall experience with supportmate has been excellent. They are quick to get back which we really need on a busy schedule and they take feedback and are always looking to update the system to be more effective and user friendly.
PROSI like the simple, effective and efficient layout that supportmate provides.
CONSI would suggest a timetable option for the support coordination.
Jared
Recreational Facilities and Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Great Support software backed by a great team
Great from start to finish. Their team are great at helping us implement the software and ease of use is fantastic.
PROSThe ease of use and adaptability to the industry is second to none.
CONSThere are new features being developed every day (as with most softwares) and we just wish they were all here now!
Reason for choosing Supportmate
They were the best team that pitched for the product.