TherapyNotes, LLC
About TherapyNotes, LLC
TherapyNotes, LLC Pricing
For Practice, Clinic, Hospital, Center, or Facility: First clinician - $59/month Additional clinicians - $30/month Interns - $20/month For Non-Profit US Organization: $25/month per clinician 14 cents each for electronic claims 14 cents each for text & phone reminders Free email reminders
Starting price:
$49.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for TherapyNotes, LLC
1 - 5 of 913 Reviews
Jane
Mental Health Care, 1 employee
Used free trial
OVERALL RATING:
4
Reviewed June 2021
Great customer service
Carolyn
Verified reviewer
Mental Health Care, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
Good Software platform for the money.
Overall I am happy with Therapy notes since my biller can access my records and I can utilize the telehealth portion easily. I just wish it had more resources for therapist available.
PROSThe collection of patient data is very easy.
CONSCompared to Simple Practice, Therapy Notes resources for clinicians is null. I would say that has been the most disappointing as the only forms provided are for the demographics and any other forms must be created and uploaded by the clinician. Additionally there are no forms for assessments to give to the client based on their diagnosis or information that you can send to them. Also, you have to manually send out the forms for each new client where Simple Practice did it automatically.
Reason for choosing TherapyNotes, LLC
See above.
Reasons for switching to TherapyNotes, LLC
Because my colleagues were using Therapy Notes so it would be easy to navigate if we needed to access each other's scheduling and it seemed a little bit less expensive than Simple Practice.
carol
Mental Health Care, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Accurate and accessible information
What I like best is that a human answers the phone and knows what they are talking about. Also, I have a lot of balls in the air- it helps me keep my practice organized.
PROSThe person who answers the phone can help me 90% of the time. If they can't help me they transfer me to someone who can.
CONSIt was a learning curve to get set up in the beginning.
Reason for choosing TherapyNotes, LLC
Because your phone people answer my questions. Simple Practice refers me to videos.
Dusty
Mental Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
5
FUNCTIONALITY
1
Reviewed April 2024
Would not recommend
I don’t feel it’s a good EHR for larger practices. I feel like they aren’t able to keep up with the needs of them. Billing has been the most frustrating part which is unfortunate. If I could use a completely different system, I would. I would not recommend TherapyNotes based off billing alone.
PROSSecure messaging was just added. Customer service is very helpful and prompt when assistance is needed.
CONSBilling, billing billing. It’s not user friendly at all. Claim scrubbing isn’t as good as other services. Too many extra steps need to be taken to make corrections. No secondary claim billing. Slow about adding features. Secure messaging could be upgraded. Clients can schedule with anyone in the office and there is no option to change this. Did I mention billing?
Emily
Verified reviewer
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
The full package - easy to use, great support, makes admin efficient!
I will continue to use it and prefer it over other EHRs that are out there.
PROSThe platform is pleasant to look at and interface with. Many automated features that help me make fewer mistakes - meaning less revenue lost. The way of keeping a chart is intuitive and streamlined.
CONSI am not a big fan of the telehealth feature - it costs more to host more than one client/family member and I don't think you can screen share.
Reason for choosing TherapyNotes, LLC
I liked the look of TherapyNotes more - less "clinical" looking.
