ABC Trainerize

RATING:

4.6

(692)

About ABC Trainerize

ABC Trainerize is a cloud-based personal trainer solution that helps fitness professionals, health clubs and trainers to connect with their clients. The application allows fitness studios to create a personal training program for each client, track meal plans and communicate in real time. ABC Trainerize can be accessed on smartphones and tablets using native mobile apps available for Android and iOS devices. ABC Trainerize enables trainers to customize workouts by adding videos, photos and workout descriptions. Training plans and workouts can be created for each client using built-in templates. The solution sends automatic notifications to trainers when their client checks in. This also helps track the clients' workouts, viewing results and rewarding them with badges ...

ABC Trainerize Pricing

We have plans designed for every business type and size. Whether you’re just starting your coaching business, you have a strong existing client base, or you have multiple studios or gyms, there’s a plan for you. Free Plan: $0 (1 client only) Grow Plan: Starting from $4.5/month billed annually OR $5 month-to-month (Starting at 2 clients) Pro Plans: Starting from $19.80/month billed annually OR $22 month-to-month (Starting at 5 clients) Studio Plans + Studio Branded App Bundle: Starting from $225/month billed annually OR $250 month-to-month (For 500 clients) Enterprise + Enterprise Branded App Bundle: Custom Pricing

Starting price: 

$10.00 per month

Free trial: 

Available

Free version: 

Available

The #1 coaching app to better engage your clients. Keep clients, trainers and programming in one place and streamline your business operations.
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ABC Trainerize Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for ABC Trainerize

1 - 5 of 681 Reviews

Jessica

1 employee

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed February 2023

User-Friendly and Easy to Learn

User Profile

Ariana

Verified reviewer

Health, Wellness and Fitness, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2019

Trainerize has been a life-saver for my business!

Prior to using Trainerize I was creating workout programs on excel sheets, video demonstration playlists on YouTube (which was a hassle in and of itself), and then delivering those programs and playlists via email. I had clients reaching out to me through social media, through email, and through text, and I felt like I was always running in a million different directions. Now, my clients message me through the app when they need me. I don't have to send check-in emails to see how their workouts when because my nightly report fills me in on all the stats, and I can deliver both the programs and the videos in one place which is a HUGE time-saver. My experience with Trainerize has been amazing.

PROS

I love that Trainerize is a one-stop shop for running your business. From creating and delivering programs to managing client communication to handling payments and invoices, I appreciate not having to use dozens of different apps and software services.

CONS

Honestly there isn't really anything I don't like about it. They are always open to taking feedback from their users and they implement changes regularly.

Vendor Response

Hey Ariana! Wow, thank you so much! We are so happy Trainerize has helped you run your fitness business more efficiently! Keep crushing it! - Team Trainerize

Replied May 2019

Katie

Sports, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Professional system with great customer service

So far I have set up my existing clients and can honestly say the process has been easier than expected thanks to the support videos and support team. I am finding the system a huge benefit to my business and my client feedback continues to be positive. There are a few areas I feel could be developed further but the company appears to be investing in this constantly which is great to see. I would recommend the produce to other online coaches.

PROS

Initially the set up video were extremely helpful and something trainerize was considerable easier to negotiate than other systems I tried. The mobile app is brilliant and syncs with lots of other systems meaning data is collected all in one place. My clients have also found the app to be very user friendly and easy to use. I like how the calendar features allows you to drag and move item to different days - again a great feature. The customer service has also been very help in answering any questions, they also add extra reading links on the topic which i think is above and beyond.

CONS

It doesn't sync with Samsung health yet but they say this is in development. When comparing clients workouts in the progress tab it doesn't list the workout in the correct exercise order which is a little frustrating when trying to review clients progress. It doesn't use averages in the progress tab for nutrition or bodyweight - I hope they add this as I have to use a google sheet to personally calculate this at present.

Reason for choosing ABC Trainerize

Its features suited what I was looking for more. Mainly in syncing with my fitness pal, data analysis, calendar ease of use and the mobile app for clients.

Reasons for switching to ABC Trainerize

Mobile app for clients to track workouts data all in one location data analysis made easier habit tracking features

Frank

1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed March 2017

So Much Potential, Misses the Mark

I've tried 6 or 7 of the most popular personal training apps and decided to go with Trainerize. It's best at creating workouts quickly and easily, and has excellent client monitoring features. Unfortunately, there are still a lot of bugs. There is nothing worse than logging a whole workout during a session with a client, and then the app won't save it - losing everything. It has essentially forced me back to pen and paper. The integrations with fitbit and myfitnesspal sound impressive, but they don't import activity data. Makes no sense. If you can sync some of the data, why not sync the MOST IMPORTANT data? I have people tracking their activity with fitbit or with other apps - but now they have to enter it one more time into Trainerize. Customer service is frustratingly slow, it takes three days to get a response - even when you purchase an annual plan that promises "priority support" and a "dedicated customer service manager." The response will always be, "our team will consider it." Then nothing. If you want an app improvement, there has to be enough votes collected by the Trainerize community (which most users probably never take the time to visit) to work on it, even if the development team is fully aware of it and knows it makes sense. They remove features without warning. Before, when you created exercises for the app, you could link to a youtube video OR use photos. In many cases, it made more sense to use a photo (stretches/simple exercises). After taking weeks to create, edit and upload all these photos for my exercise database, they removed the feature and lowered the quality of my photos so much that all the user could see was a pixelated mess. Their response was essentially "Too bad, so sad." Without these (and some other) problems, this app would be unbelievable! But with it's continued crashes, it loses it's usefulness and can be more problems than it's worth. Might be fine if you're only using it for online training. Recommendation: It's still probably the best app, but I will revisit the others. DEFINITELY, don't sign up for a year - go monthly for a while and see how it works for you.

PROS

Easy to use, easy to create workouts (and great flexibility to adjust workouts on the fly), many automated features, excellent client monitoring (including a new push notifications system).

CONS

Crashes, losing data, won't sync what counts, requires client to have internet connection, poor communication from customer service that responds to, but does not solve, problems.

Vendor Response

Hey Frank! Thank you for taking the time to review us and provide feedback! We are sorry we weren't able to get back to you sooner, we recently realized we were able to reply to reviews on Capterra and are now trying to get back to everyone. We are so happy you find creating workouts in Trainerize easy! In regards to the crashes, we are in the process of releasing a brand new version of the app (we invested over a year in rebuilding it from the ground up) that is going to improve the performance and overall stability of the app! If you would like beta access to try it out please email us at help@trainerize.com and we would be happy to give you access! In regards to MyFitnessPal, we can only sync the data they send us. We are working on improving our integration with them to hopefully include more data soon. Thank you for your patience while we work to grow and improve Trainerize. - Team Trainerize

Replied July 2019

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2022

Trainerize is the best there is as of now for online personal trainers

PROS

The exercises library is very extensive. It's very rare that we can't find what we need. Even then, we can add whatever exercise we need from an external source.

CONS

The ease of use on the client's side is not optimal. Often, we have to explain to clients certain functionalities. It is not as intuitive as it could be.

Reason for choosing ABC Trainerize

Taking in consideration everything, this is the best online personal trainer software at the moment. It has more exercises, less bugs, better ease of use and much more than the competitors. Still, it's not perfect but they are constantly improving.