Usermaven

RATING:

4.9

(55)

About Usermaven

Usermaven is a cloud-based privacy-focused user analytics tool designed to help companies in regulated industries that need to comply with data privacy laws understand customer behavior using pre-built reports. Usermaven offers key features like data privacy control and automated goal tracking. It provides users with a no-code way to implement event tracking on websites or mobile apps. Additionally, it helps organizations gain data privacy-compliant insights into how users interact with their digital products, and uncover traffic-driving sources, most visited pages, as well as which actions help in conversions. Support is available through email and an online knowledge base.

Usermaven Pricing

Free trial: 

Not Available

Free version: 

Available

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Usermaven Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Usermaven

1 - 5 of 55 Reviews

User Profile

Manish

Verified reviewer

Computer Software, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Great Tool to replace Google Analytics

Its great if you really want an easy solution for yourself and your customers to replace google analytics. Very easy to install as well.

PROS

Product analytics has been very useful and insights derived from them are very inspiring. We moved away from GA to usermaven due to its easy to implement the usage tracking on our websites and products. Its has been game changers on capturing every events and it is cookieless which is a bonus features than other tools we used.

CONS

I do not see any cons. Not at the moment at least.

Reason for choosing Usermaven

Its features and easy implementation guides. Very well documented.

Reasons for switching to Usermaven

Ease of use and easy implementation be it web or software.

Jason

Information Technology and Services, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Usermaven, simple is better!

Making a change to Usermaven has enabled our organization to make quicker decisions for our clients to improve their business. Sharing the stats with our clients is so much easier as well! Usermaven just makes this part of our work so much easier, we actually WANT to look at stats. Other programs are so confusing it was a pain and often ignored.

PROS

Usermaven was straight forward to install and implement! It gives you everything you NEED without all the fluff. There is lots of data there, but it is what you need and isn't overly complicated! I LOVE it compared to the most popular free analytic service because you don't get lost in a confusing interface and setup, you get what you need right up front! I recommend Usermaven to everyone needing stats for their webiste!

CONS

Usermaven was easy to set up and access the critical information I needed to make decisions for my business. There is also more data to dig in if you want, but the simple interface is SO refreshing!

Reason for choosing Usermaven

Usermaven made it easy to get in and manage the stats we need to see so we can make changes based on use and interaction on the site. It was the simplest platform we found!

Reasons for switching to Usermaven

GA is a confusing application - complex interface and just made it a chore to get in and use regularly. We didn't want to put the effort into making it easier and automate things. With Usermaven we found it didn't need to be that way! Much simpler interface and gave us the data we needed to see right up front!

danica

Education Management, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

3

Reviewed August 2023

Review of Usermaven

I guess it skal have the time to get more and more functions, and then it will be really good

PROS

It is easy to use, i would guess that any person could go in and get an overview of how one's website is visted

CONS

I am still learning to accept the thins i cannot find, and the things that usermaven does not have.

Reasons for switching to Usermaven

Because I live in europe

Faisal

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

A much easier tool to use than Google Analytics

Overall experience has been great. The support team is very quick to respond and are eager to help. The product and experience with the interface is clean and responsive. I purchase and use products that look good and are intuitive. Sometimes I just don't have time to try to "figure" things out because of a poor UI. This isn't one of those products at all. I'll be moving all my website and client website to Usermaven to have them all in one area to monitor. I'm looking forward to all the new enhancements and updates to come for this product.

PROS

I like how easy Usermaven was to set up and install. I was done in less than 10 minutes and had analytical data ready on my dashboard. Just one simple piece of code installed on the header of my website and done.

CONS

I like being able to see all my domains on one dashboard, but if I filter down to a single domain, I would like to see the Conversion Goals filter to just that domain as well. Right now it still shows all the Conversion Goals of my other domains that I have set up in my account. Not a deal breaker at all, just a small peeve of mine.

Reasons for switching to Usermaven

It was too cumbersome to use and setup. I just didn't have the patience for it. Plus having to set up the views and dashboard for every single website I manage and monitor was a headache. Usermaven makes it easy.

User Profile

Alexander

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2024

Ditch Google go Usermaven

Extremely happy that I found this tool. It without a doubt the best purchase to my stack on marketing today.

PROS

To many, the most important is its ability to add Whitelabel pixel information so adblockers can not detect you while still being GDPR Compliant.

CONS

Installing user and company attributes requires a bit technical knowledge.

Reason for choosing Usermaven

UX/UI and integration with their other software Replug.io and ContentStudio.

Reasons for switching to Usermaven

Way better interface and can track propper visitor and user data without getting blocked by add blockers or browsers.