Alleva
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Most Helpful Reviews for Alleva
1 - 5 of 230 Reviews
Bobby
Verified reviewer
Mental Health Care, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Alleva is the Bomb!
Top tier. Love utilizing it. Makes all our jobs easier and can’t say enough about the staff assigned to our account. Amazing people.
PROSAleeva is very seamless to use. The functionality and organization is top tier. The staff is one of the best staff’s I have ever worked with. Always there to help and improve the experience.
CONSCost, but we are happy to pay more for Aleeva.
Reason for choosing Alleva
Better support and functionality. Can’t say enough great things about Aleeva and their team.
Reasons for switching to Alleva
Better product, better customer service.
Vendor Response
Hi Bobby, Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva EMR makes your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR.
Replied March 2024
Tamnika
Mental Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Very Helpful
Alleva is an excellent EMR that is easy to navigate. The way their team works with my company to make improvements to tailor to our needs is unmatched. The customer service is outstanding and are able to get back to you quickly and efficiently.
CONSTo be honest I do not like the way the MSE is developed and I have made a suggestion for it in the past mimicking another MSE from another program that was a breeze. The MSE in Alleva is what I dislike most about notes and I dread it.
Reasons for switching to Alleva
When I left Cerebral and came to Arise this is the platform they used. Cerebral has a really good EMR that is so easy and efficient.
Christal
Hospital & Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed April 2024
Clinical Counslour
I think it its a great tools. It helps with the patient. I also like how the app continue to update and provide better looks and tools.
CONSI dont like how my information is always lost. When I call the help desk or put in a ticket its always an extra process. Alot of time it does not work or stuck on loading.
Vendor Response
Hi Christal, Thanks for taking the time to write a review. We're happy to hear you like using our EMR. We're always looking to improve our product, so feedback like yours is valuable. If you would reach out to our customer success department at: https://support.helloalleva.com/kb-tickets/new I believe we can help you to better customize your experience on the platform. We'd appreciate the opportunity to improve our service. Thanks again.
Replied April 2024
Eric
Hospital & Health Care, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Alleva is great to work with.
I liked Alleva because of the security it has and how the tips are helpful if you need assistance.
PROSI liked how everything is organized and fast speed.
CONSNot much about dislikes at this moment. I have been using for a year now.
Reasons for switching to Alleva
Company made the switch as I am glad it was for Alleva.
Vendor Response
Hi Eric, Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva EMR makes your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR.
Replied March 2024
Kevin
Mental Health Care, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Alleva is Amazing
As a UR Quality Compliance guy, I really enjoyed the flexability, support and calendaring and reports.
PROSFlexibility and support. I also love that it web based and completely confident
CONSThe colors of the screen. Otherwise, eveything else is great
Reason for choosing Alleva
Current functionality and freedom to choose
Reasons for switching to Alleva
Modern functionality and massive supports. Ease of customize
Vendor Response
Hi Kevin, Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva EMR makes your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR.
Replied March 2024