Dayforce HCM
About Dayforce HCM
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Most Helpful Reviews for Dayforce HCM
1 - 5 of 951 Reviews
Lindsay
11 - 50 employees
Used more than 2 years
OVERALL RATING:
3
Reviewed August 2021
Dayforce used to be better
Lillian
Verified reviewer
Hospital & Health Care, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
One of the most advanced HRIS platforms
I like that it works with Microsoft Office and that we can connect it to other systems via several different application programming interfaces. Their most recent updates have been great, and I can't wait to try out the next things they've been hinting at.
PROSDayforce HCM is used for new hire processing and health insurance enrollment. Our company processes three different payrolls for its different employee types (Union, Exempt, and Non-Exempt).
CONSThere is a unique Employee Number for each worker. It combines the two into one cohesive whole while making reports. To properly divide them, I must always use the Text to Columns function in Excel. If they could be separated straight away, it would be great.
Reasons for switching to Dayforce HCM
Dayforce serves as our principal HRIS, performing double duty as both our ATS and our performance and rewards management system. It's simple and straightforward to use. It's highly adaptable to meet our varied requirements.
Danielle
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Best HRIS System Available l!
Wonderful total system!!
PROSAll in one platform, compliance is at the forefront. Helps with audits and being able to find and track employees from start to finish.
CONSSome features like HR Import having mandatory fields, some features like remote workers and their tax state are hard to control
Reason for choosing Dayforce HCM
Cost, features, easy of use, value for money!
Reasons for switching to Dayforce HCM
Cost and features
Fassil
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Why Dayforce HCM Is The Best
It is a great performance management solution and comes with great employee scheduling features.
CONSIt has been capable with no major shortcomings.
Celeste
Computer Software, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed November 2023
Frustration & Disappointment
I cannot think of a single thing that I like about Dayforce.
CONSThroughout our implementation process, persistent issues plagued our experience with Dayforce. Right from the start, we faced issues with faulty system configuration, including confidential data being accessible to lower level employees. We have been told by support personnel at Dayforce that our system is improperly configured. Our implementation manager failed to address concerns adequately and failed to conclude the professional relationship officially. Instead, we were left with a slew of unresolved issues and unanswered inquiries. Despite scheduled follow-up meetings, these sessions were repeatedly abandoned by the manager. Frustratingly, after weeks of unanswered emails and our futile attempts at problem-solving, we were told from our implementation manager that she had to get permission to charge more billable hours to us, and that was why she hadn't communicated with us in several weeks. Seven months post-implementation, our file feeds for benefits remain incomplete. Despite our immediate request following implementation, this crucial aspect of our system has yet to be fully operational. The persistent issues we face significantly hamper our productivity, particularly concerning our convoluted payroll setup. The payroll segment of Dayforce has demonstrated a lack of accountability, particularly evident in their response to our 401(k) compliance challenges, where they offered no satisfactory solutions and essentially shrugged off their responsibilities. We have given Dayforce several opportunities to rectify their errors, despite our profoundly disappointing experience. Even external stakeholders collaborating with us have expressed sheer astonishment at the abysmal quality of the system, citing unprecedented dissatisfaction in their professional interactions with other clients. Dayforce's performance has been deeply unsatisfactory, characterized by consistent lapses in competence and professionalism, leaving our organization in a state of perpetual frustration and disappointment as we face unresolved issues that directly impact our functionality and productivity.