DeskCove

RATING:

4.4

(8)
Overview

About DeskCove

DeskCove is a straightforward remote time tracking application that seeks to boost efficiency and make remote work more manageable and convenient. Allows you to monitor your team's work via the camera, screenshots, and application usage. DeskCove is available for Windows, Mac, Linux and iOS devices.

DeskCove Pricing

Pricing starts at $5/month per user on the Basic plan. If you are interested in VIP support and 1 year of data storage it would be $20/month per user. Annual plans will give users 2 months for free.

Starting price: 

$5.00 per month

Free trial: 

Available

Free version: 

Not Available

All-in-One Remote Employee Time Tracking
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DeskCove Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4

Functionality

4.5

Most Helpful Reviews for DeskCove

8 Reviews

User Profile

Pedro

Verified reviewer

Consumer Goods, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2022

Working well after several months of use

Hopefully the team will focus on constant improvement of software reliability and accuracy rather than additional features. I see that many alternatives in the market tries to do everything but doesn't do a single thing reliable well. Which, in this case is the time tracking. So no crash please!

PROS

While Deskcove team is newer than other solutions in the market, it appears that the team software development is keeping up with the demand. It works most of the time.

CONS

The deployment to initial users took longer than expected. The software crashed and it was particularly difficult for users of Apple computers - IOS for which they don't have certification.

Reasons for switching to DeskCove

Price

User Profile

Georgi

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

One of the best deals I've ever made!

It works pretty well. It's easy to navigate. My VAs use it daily. There are rarely any issues. Once we had an issue and I got the support to fix it, the support answered immediatelly and fixed it. I think it's one of the best tools I've ever bought. I used to pay so much money to tools like Hubstaff but now I use Deskcove and it's good.

PROS

I've bought Deskcove a few months ago. I've been using it to track time of my VAs in the last couple of weeks. Pros are: -Inexpensive -Easy to use for users -Easy to use for me [manager]

CONS

Nothing bad so far. Once we had a problem with time tracking but the support fixed it in 1 hour.

Reasons for switching to DeskCove

Hubstaff is expensive.

Sajal

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed March 2022

Full of BUGS and a really pathetic support team!!

We got DeskCove installed on all our machines and then went on to setup projects and tasks and adding members on DeskCove. That's when we started coming across multiple bugs that are not something that one can't notice straightaway. These are bugs that show that the product is not even tested properly before launching in the market. I tried getting in touch with their support a few times and all they say is that they are working on the bugs and would come out with a new build soon. I told them that without having these issues resolved, I couldn't even use the application but they were non-committal and couldn't provide a solution. Tried writing to [SENSITIVE CONTENT] also, the [SENSITIVE CONTENT] of the company and an email to him almost 3 weeks back didn't get me any response so far.

PROS

The screen capturing option that gives you the exact details of what the user was up to.

CONS

The SUPPORT - it's NON-EXISTENT. It seems that they just disappeared from the face of the planet after you contacted them regarding the issues being faced.

Reasons for switching to DeskCove

The lucrative pricing that we were getting from Deskcove.

Moulik

Education Management, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2023

A time tracking software that is still in the nascent stage!

Overall, it's not a very encouraging experience with DeskCove. You have to struggle to get even the most basic reports and that's for someone who comes with an IT background. The UI/UX is not user friendly and you have to spend time looking for even the most basic things.

PROS

Well, their LTD plan was something that drew us to this product initially. It was coming out to be much cheaper that other comparable options available in the market.

CONS

The software till date is not a mature one. It still lacks a lot of important things and still is buggy sometimes. You can only use it if you have already purchased it. I think people would shy away after a free trial. The support doesn't respond for days and their roadmap is still strewn with lots of features that should ideally be built before launching a product of this type.

Reasons for switching to DeskCove

Because of the purchase price and that we were getting a LTD.

User Profile

Marcos

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Best tool to track employees

PROS

This is a web-based time and attendance solution with an easy-to-use interface and lots of powerful features. This is much more than just another time clock. It lets you manage your entire workforce with ease and precision. Time and Attendance Made Simple! With Screenshots!

CONS

There's nothing to like about DeskCove.

Reasons for switching to DeskCove

added value

Joshua

Education Management, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2022

Remote Team Tracking Made Easy

Initially, when I started my online teaching business, it was supposed to be just me teaching. As I continued to grow, I needed to hire additional teachers to cover classes for other students. It was impossible for me to teach and monitor my other teachers at the same time. DeskCove has solved this issue for me and allowed me to focus more on the quality of my business.

PROS

I run an online e-learning business and needed a tool to help track my educators. DeskCove has made it easy to know which teachers are working and when they logged in for their assigned classes. They have a dashboard that provides an overview of who has worked, how much they earned, and offers other useful metrics. I love how I can take screenshots during their teaching sessions to ensure they're in the correct class.

CONS

It can be a bit buggy at times, but if you join their Facebook Group, you can see that their team is committed to improving their product and resolving any current issues.

Tapan

Marketing and Advertising, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2021

Very interesting tool & has good optential

PROS

I started using this tool for my team. With virtual work arrangements, it is more and more important for businesses to have these types of services.

CONS

The tool is good but occasionally has bugs logging in ( as informed by my team members). But the team is still young, and I am sure it will get the love it requires and outperforms the competitors.

Mike

Retail, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

Good time tracker for remote workers

PROS

Has a very good looking UI. Also liked that they have a tracking app for Linux.

CONS

I would like to make additional admin users instead of just one.

8 Reviews