About dotloop

dotloop is a cloud-based real estate transaction management solution designed for brokers, teams, agents and service providers. Primary features include transaction management, workflow tools, audit trails, eSignatures, document management, task templates and reporting.

dotloop allows users to manage transactions, edit, share and e-sign real estate documents. It also offers compliance, storage, form editing and digital signatures features. Users can view their business performance using the reporting tools.

It provides compliance management and real-time notification features for changes in deal status. dotloop offers integration with Boomtown, Inside Real Estate, LionDesk, RealGeeks, Zurple, SweepBright, SnapNHD, Google Drive, Preclose and others.


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

363 Reviews of dotloop

Average User Ratings

Overall

4.60 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(273)

273

4 stars

(61)

61

3 stars

(13)

13

2 stars

(6)

6

1 stars

(10)

10

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 363 results

September 2019

Heather from Buildingpahomes.com at Iron Valley real estate of Central PA

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

An essential for a real estate agents!

Excellent!!

Pros

The mobile app on this system allows me to create and share documents quickly and from anywhere. Documents auto fill with transaction information When opened and already has signature places assigned for buyers and sellers to sign. I can share to email or text a document to their phone for immediate signatures. The task lists and reminders are essential to my every day business. And activity log helps me track activities of lenders and other transaction parties so I can see if they view documents or when someone has signed. Push notifications from the mobile app let me know immediately when someone has signed a document so I can share it to the appropriate party. Messaging with in the app allows me to be able to keep all transaction emails messages and notes in one place. I can add pictures of deposit checks or scan multiple documents from my phone directly into the file.

Cons

I have to add an email for each roll including the opposite party which I don’t have access to

October 2019

Josh from The Results Team

Verified Reviewer

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

October 2019

Making Transaction Management Manageable

As mentioned above, Dotloop allowed our small team to transition away from paper-based processing to a fully digital solution. Our team was able to closer over 100 transactions per year with a single adminsitrative transaction coordinator thanks to its templates and task tracking systems.

Pros

Dotloop has a clean, intuitive interface (especially after their most recent design update). It helped our small team clear over a big hurdle of allowing our ops team to efficiently manage transactions while simultaneously allowing our agents to check on progress with as little friction as possible. Dotloop made it possible for our team to finally forego paper files and transact fully in the cloud.

Cons

Despite multiple attempts, our team never really trusted the more complex features of Dotloop (individual user permissioning in particular). Whether user or system error, we had several instances where non-team users were seeing notes, documents, or contact information they should not have seen. As a result, we used Dotloop for internal processing only, which means we had to look elsewhere for client-end solutions.

Reasons for Choosing dotloop

Dotloop came highly recommended by other brokers in our firm. In addition, Dotloop seemed (at the time) to be the most standalone product—the other options required us to change our workflow to fit their system, as opposed to their system conforming to our way of doing business. Dotloop was much more flexible in this regard.

July 2020

CLAUDIA from JV REALTY

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2020

DETAILS

The organization of the properties.

Pros

i LIKE THIS SOFTWARE BECAUSE EVERY LOOP HAVE THE MOST IMPORTANT INFORMATION FROM THE LISTING AND WE CAN KEEP IT BERY ORGANIZED FROM ME AND THE BROEKERS, WE ALSO CAN KEEP TRACK OF THE COBROKE THAT CALLS AND THE CLIENTS THAT SAW THE PROPERTIES. I LOVE THAT WE CAN PUT THE DOCUMENTS OF THE PROPERTIES AND DIRECTLY FROM OUR PHONES AT THE APP.

Cons

THE DETAILS OF THE HOUSE (THE THREE POINTS) ARE NOT VERY ACCESIBLE AND in the phone app you have to click 3 times to access the details. it will be better to have ONLY the information filled at one of the 4 options such as task, the bell, people and documents. I was expecting that every change, new listing, every new information at the loop, the agents will get notified, but I have to go to whatsapp company chat to informed the changes, and then make the changes to dotloop.

Reasons for Choosing dotloop

we check other real estate options, but they were too expensive and the organizations was not as I need.

March 2020

Kathryn from Keller Williams Realty

Company Size: 10,000+ employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

3.0

Functionality

3.0

March 2020

Very clunky software

This is a computerized solution to a paperwork issue....unfortunately the designers do not understand the Real Estate business which varies throughout the country. California is probably the most document-heavy transaction process in the US. You'd think they'd design a system that would work in CA because then it will work for all of the other states.

Pros

I don't have to copy pages of documents for a physical file.

Cons

Can only enter one item per category. But in Real Estate we may have 5 or 6 amendments, 3 contingency removals, etc. In this system, you enter Contingency #1. Then when you have Contingency #2, you must join 1 and 2 together in your computer and then load this new scan which eliminates the earlier submission. How stupid? Why not allow more than one item to be submitted in any category?

Response from dotloop

Replied March 2020

Hi Kathryn, thanks for taking the time to share your feedback. We're sorry to hear that you've had a bad experience using dotloop. You can upload as many of any document as needed. When uploading documents, you are not required to add them to an existing placeholder setup by your broker. You can upload the documents directly into the Loop and keep them separate from the other copies. For example, you may upload Contingency #1 and add it to the placeholder. When you need to add Contingency #2, add it to the Loop and do not replace Contingency #1. This way, you can have both contingencies visible in the Loop. Kathryn -- hopefully the above info is helpful. Please call into support if you encounter more issues.

June 2020

Lena from Redux Realty LLC

Company Size: 11-50 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

June 2020

Review

Overall the experience is great. Easy to use and navigate.

Pros

I like the ability to see all the documents together when I am in a loop. Very easy to add and edit documents. Shortcuts are my time savers. The links to "how to" video are super helpful and can be shared with other users

Cons

If the fields overlap by accident, the documents can't be saved. It doesn't provide exact place/ page that has overlapped fields, rather just mentions letter and a number with an error message that that document can't be saved.

Reasons for Choosing dotloop

it was already set up when I joined the company