It offers pretty much all the features and support needed to manage our resources across multiple locations. Some of the strongest points: - multiple currencies supported, project rates, resources costs, expenses, we can use any combination - custom rates and rates history - last but not least, the visual planner that we're using daily

The reporting could have been more customizable. On the other hand, whatever changes we requested on the reporting was quickly handled by their tech team.

We are very happy that we chose elapseit. The product meets our needs and the team is always with us, answering, helping, assisting. Thank you.

We looked for a sourcing software to meet our needs for 4 months and I found elapseit. We started using as trial first and from the first day, the elapseit team helped us every step of the way and we choose them to be our software platform for our business. we are very happy with the product and also very happy with the helpful team.

only one item that do not meet our requirement is to enter different rates for the same resource (on-site/remote)

Full solution in one shop!

Everything is there! From your resources management, timesheets, invoicing and contracts all linked to your projects and invoicing associated. On top of this you can directly managed your projects through tasks using Kanban boards as well as issues and bugs. I do not know a full solution that can cover this scope. Team is also very reactive and they keep improving and adding new features on the application at a fast pace.

Ease of use as tje application can be a bit complex at the beginning to use. You will get your bearing quickly though but I think there is room for improvement. A simple mobile version would be great to check progress, reports and invoicing while you're on the go.

Elapseit has been a fantastic tool for our company. As our needs have changed and expanded over the years, the tool and support has more than kept up to meet the challenges of fast-paced, growing business. Our primary point of contact has been an exceptional representative of Elapseit and has helped me and the company apply this tool in ways that meet our business needs.

It is very easy to use and although in some ways the tool is not specifically designed for how we use it, we have been able to easily apply the tool's functionality to our needs. The functionality of the tool is more dynamic than the cost-effective pricing would suggest. Additionally, the support we have received from the team is stellar, with fast turnarounds and exceptional quality on special reporting requests and needs. The ability to export data quickly and easily helps us to further analyze the data to meet our business reporting needs. Finally, the quality of the tool and support you receive is exceptional, especially given the pricing.

Overall, given the benefits of this tool, the following is more a wish list item. I would like to see it easier to manage the planned hours when resources have different allocations across phases of a project over time. That said, the tool accommodates this use case today, this feedback is more about optimal efficiency in the future.

I represent an IT Contracting matrix style organization of Appx 100 users who we have integrated into using Elapseit for Timekeeping, Records Management, Expense Reporting, Travel Request, Project Management, Task Management, and most importantly for us, resource and capacity planning. I worked with the customer representative from the first 30 days trial version throughout our entire service which we have had for several months now. The support has always made herself available when needed, and when she could not or when she knew she would be away she would always ensure someone else was available to support us. As someone who works daily with all aspects of IT services, I can confidently say Elapseit provided great customer service for this application. One of the things that really set the Elapseit Team apart is that they always notified me following and often prior to an update being made. If you have worked with applications before you know how frustrating it can be to not know whats going on, whats coming in the future, or what changes may have affected your work. The customer representative was great about giving us a heads up and ensuring that once an update was made, that she explained what they did, and how we could use it. Lastly, I really appreciated how open they were to listen to our suggestions and needs. While we did our best to not over customize, any request we had they really took very seriously and did their absolute best to integrate it for us. Great Job Elapseit. Keep it up!

The dashboards features are just so powerful and informative. The ease of use and the reports that can be driven from the data inputs is just phenomenal. I also really like how large amounts of data can be bulk uploaded.

Not much I can point out i didn't like.