eWay-CRM
About eWay-CRM
Awards and Recognition
eWay-CRM Pricing
Premium monthly: $24 per user, per month. Premium lifetime: $369 per user + 15% annual support fee. A free plan is also available.
Starting price:
$24.00 per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for eWay-CRM
1 - 5 of 575 Reviews
Tracy
Verified reviewer
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Great customer service
Great overall experience.
PROSThe customer service at this company has been fabulous. They’ve answered each and every question I’ve posed to them great team to work with.
CONSI wish the contact management software would integrate with our Verizon phone system. It does integrate with some phone systems I believe, but just not this one. That might be due to complexities of Verizon.
Reason for choosing eWay-CRM
We needed a product that integrated with outlook
Reasons for switching to eWay-CRM
Better integration with outlook
Jeffrey
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed April 2024
Newbie, first look at EQay-CRM
so far so good, would benefit from onboarding by eWay tech support.
PROS1. Integrates with outlook 2. seems to be easy to setup 3. Tutorials are extensive.
CONS1. Get rid of the AI bot in the tutorials. 2. Still a little bit confused about when to use online or desktop version, dependent on the version of outlook, could be better explained.
Reasons for switching to eWay-CRM
Unable to setup to my satisfaction. turnaround time on support was too long.
Mark
Wholesale, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
The Beginning
my overall experience has been good so far but only been working with it for a week. Real test will be when i add the rest of the sales team and setup all the relevant fields.
PROSintegration with outlook and telephone system 3CX
CONSsome functions were slow especially eWay-CRM settings
Luc
Information Services, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
The searched CRM
Full intergration within Outloook and GTD inspiration. Excellent support.
CONSCustomisation for being efficient is a hard work while required.
Reasons for switching to eWay-CRM
Because its price and complexity of the previous system.
Vít
Automotive, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2024
Čerpadla , Příprava
Overall satisfaction at 80%, facilitates communication within the company, access to the database.
PROSAccess to shared information, emails, documents. The possibility of searching for conversations, the possibility of creating teams and comments .
CONSOccasional problems with compatibility with outlook, longer loading of the database .