MantisBT Software


MantisBT is a cloud-based issue management and bug tracking solution designed for software development organizations. The solution helps team members to collaborate on projects and share software development progress with internal teammates and external clients.

MantisBT’s email notification feature sends automated emails regarding issue updates, group actions and project statuses to both project manager and team members. The role-based access feature allows project managers to restrict or grant access and permissions for projects, data and information to selected users.

MantisBT’s project collaboration feature allows team members to communicate and collaborate on bugs and issues raised by end-users. It also enables project managers and team leaders to customize workflow on the basis of project requirements and resource availability. Users can also access dashboards to keep track of the development progress as well as generate variety of reports to summaries development updates.

MantisBT supports operating systems such as Windows, Mac OS X, Solaris and Linux.



64 Reviews of MantisBT

Overall rating

4.02 / 5 stars

Filters:

Showing 1 - 20 of 64 reviews

July 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Feature Rich bug tracker

Proper tracking of daily tasks.

Pros

Can track multiple projects and multiple users working on it.
The filters given are really awesome, it helps a lot to track the project and user workflow.
Many functionalities are given with simplicity like forms, user tracker, project-wise tracking, road maps, user account, project details, etc.
Various User levels are given to work with, so it's easy to assign, resolve and close the issue for higher / lower level user too.
The detailing about any task gives in-depth info of any project,
in which child task, parent task functionality plays the major role.

Cons

The UI is not at all user-friendly, the non-technical person could not understand it easily.

The concept of child class/ parent class is tedious to understand in the first view.

The links for "Bug Update" page (Pencil icon) and "bug view" page (hyperlinked Bug ID) are located really very close, so while updating the task, it creates confusion.

December 2016

James from Rail training international

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2016

Great product with lots of funtionality

I used this for my old place of work! and must say at the time it was easy to use, With tons of features! I like the drop down list for different departments (sites) and how easy it is to track faults open or closed with different colors for different states! I now use a program called Team support, which I have found easier to use, With the Sam functionality! unsure on prices of either product as I'm just a user! but mantis is definitely a handy little program that I would say is focused more on the technical user!

Pros

Ease of use and functionality

Cons

Looks a bit more technical for the nontechnician minded

August 2018

Maria Agnes from CWB National Leasing

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

August 2018

Simple but good bug tracking tool, serves its purpose

It let me tracking my daily tasks plus I learned all the basics of bug tracking process from this tool

Pros

It's a good platform to track issues for multiple projects and users. It offer a good, user friendly interface not pretty but functional with all the features you would expect for a bug tracking platform. Overall, this is a small program, very straigthforward making it very handy and probably the best option for new users or startup operations.

Cons

Though its UI is clear and concise, need to improve on some graphical look and feel. It's also not as customizable as other bug tracking tool/project management like JIRA

August 2017

Arpit from Damco Solutions

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

4 of 5

August 2017

Wonderful and very fast Bug tracking tool

Since it is easy to use, we are easily able to help our QA & Dev team to use the bug tracking & reporting tool. It is best option for Start-ups and new users

Pros

It provides easy bug tracking covering all basic things required fo ra Bug tracking software. It can be integrated with all the build and task management tools. We have it integrated with TFS & SVN

Cons

Reporting & Filters should be improved a lot. if both these things are improved people will find it an ideal solution for bug tracking

September 2018

Bharat from OATI

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

September 2018

Bug tracking tool

Pros

Mantis is very easy bug tracking tool. Users can easily submit and tracking daily tasks and bug on mantis. Most of companies using this software to testing purpose. Tester assign bugs/issues found during testing over different project. A tester can attach screen shot, documents of bugs. Mantis feature are very simple to use.

Cons

The User interface looks older. Bulk data uploading in mantis is not happen at once sometimes.

May 2018

Mark from Flash Mobile Vending

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

May 2018

Job logging software

Pros

The software is easy enough to use and you can log track and trace current and in progress jobs that have been created. Timelines and grades give you the capability to process logged jobs in the time frame required.

Cons

For the average user this software will not be that easy to navigate around but once thy have had enough training on it they will be comfortable enough to use it.

January 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

4 of 5

January 2019

Ugly but free and works

I've been using Mantis in both companies I cofounded. Everyone was horrified at the UI, but I never had a single issue with managing it.

Pros

Free
Has everything for bug tracking and project management
Simple enough to never break

Cons

The UI is, as they'd put it in the action movies, "one ugly m.er" - aesthetics of a service elevator
Configuration must be done by editing PHP files, not cool

August 2018

Amandeep from Escalon Business Services Pvt. Ltd.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

August 2018

User friendly Open source bug tracker system

The high functionalities fulfills the purpose of bug tracking, thus, management of a project becomes more efficient.

Pros

1. Helps team members in project collaboration and to track the progress in software development within team or with clients.
2. Automated email notification system which notifies project members regarding issues updates.
3. Issues can be filtered according to status, priority, assigned to user, date etc.
4. Each user can view his/her own unresolved issues.

Cons

Very simple interface - Can be improved.

August 2017

Robin from Damco Solutions Pvt Ltd

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

August 2017

It's an easy to use bug tracking software and can be used for tracking multiple projects

Pros

Customizable issue workflow , Notifications , Search and Filter tools , Various levels of users Access

Cons

It is an amazingly simple tool to install but the included download file does not contain any documentation. Instead it redirects to the on-line documentation from within the /docs/directory.

March 2018

Warren James from Flash Mobile Vending

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

March 2018

Was not hard software to learn and work through

Pros

You can tack jobs logged relatively easily. Works well in a software dev environment where you are tracking bug related jobs and creating release notes for techs.

Cons

Every now and then the job submitted would not log properly and you would have to start the whole log again.

August 2018

Infiyaz from Marha Online (Pvt) Ltd

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

August 2018

Extremely handy tool for the team

Pros

It helps monitor each and every bug easily and know who is attending to it at a given time.

Cons

The end-user (who is usually the bug reporter) gets a little taken aback when it comes to the UI but I don't think this is a big deal once they get familiar with it.

February 2017

Chetan from Damco

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2017

Mantis-Nice Bug tracking tool

Mantis BT is really good bug tracking tool. Its open source, web-based, free and very useful tool for managing bugs. Life cycle of an issue can be easily managed and tracked. Health of the project can be view by checking the status of bugs. Send E-mail to each individual on status change of the task. A good tool to in a project.

January 2019

Mike Lester from Greenfield Development Corporation

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Functionality

3 of 5

January 2019

If you are looking to kickstart with a FREE bug tracker, go with Mantis

What i really liked about MantisBT is the simple and straightforward approach to tracking and squashing those pesky bugs! It is a real monitoring tool to keep track and address issues in the development or post-go-live of the project. Not much after that.

Pros

What I liked about MantisBT is the simple workflow it requires of the user to report, track, and update "bugs" in your projects (software). Instead of keeping track on the old and clunky offline Microsoft Excel, we deemed it best to implement a simple bug tracking system to quickly address issues in our software development project.

Cons

What I liked least about the software is that it is very limited in terms of its features and being an Open source solution, lacks the commercial support of similar paid software.

July 2017

Amit from Damco Solutions Pvt Ltd

Company Size: 201-500 employees


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

July 2017

Good Product for bug tracking

I am recommending to use Mantis

Pros

I've had Mantis running since last 2 year without trouble. The reporter simply logs in and reports a problem. This is very easy to use. User can log his bug and track the status very easily. Best tool for bug tracking.

Cons

I have no issue to use this product but design view is not good. Need to improve some graphical look and feel.

October 2017

Sanjeev from damco solutions

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2017

Good for issue tracking

Pros

This product is good for small projects to track the issue. By using this, we can generates the reports on different filter basis. Also, log the discussion points during the progress of task.

Cons

Filter is not customizable. But i will recommend this because it will give us a productive working facility.

April 2018

Ross from NetPotential

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Functionality

4 of 5

April 2018

Great for basic project management

Pros

If you are look for a basic bug tracking system for software development, this is one of the tools you might want to look at. Got all the basic things you need to start a project.

Cons

Not as feature rich and as cutomizable as some other bug tracking/project management tools like jira.

March 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

March 2018

Rock solid Bug Tracker

Pros

- Simple installation and use.
- Allows customization to address different project needs.
- Useful integration with Testlink allowing to assign bugs to test cases

Cons

- UI is very outdated.
- The reporting tools are limited.
- The installation files lack any kind of documentation.

May 2017

Arjun from Firstventure Corporation

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Functionality

4 of 5

May 2017

Fantastic open-source bug tracking tool

Bug testing, tracking tickets, product management

Pros

Open source, easy to configure and customize, has all the basic features we need, makes testing and tracking issues very easy

Cons

Very basic user interface, does not integrate with other tools, sometimes the configurations are too complex to bother

August 2017

Kirti from Damco Solutions

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

4 of 5

August 2017

User friendly bug tracking tool

Pros

Mantis is open source and highly customizable bug tracking tool. It is very user friendly and has a simpler GUI.A must have tool for any project

Cons

Reporting can be improved, user customization can be enhanced and integration with othet project management tool can be added

April 2018

Dealdiane from NetPotential

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Functionality

3 of 5

April 2018

Good but feels dated

Pros

Very easy to setup and straightforward to use. The user interface is simple but gets the job done plus it's free and open-source.

Cons

The user interface, although has been refreshed, still feels dated compared to some of the more popular alternatives