Retail Choreography
About Retail Choreography
Retail Choreography Pricing
Qudini's software is purely for enterprise retailers and banks. To request a quote for one of more of their solutions visit their website qudini.com and a sales team members will get straight back in touch.
Free trial:
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Free version:
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Most Helpful Reviews for Retail Choreography
1 - 10 of 10 Reviews
Luke
Verified reviewer
Cosmetics, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Quick to market & flexible
Qudini helped us get our locations for online booking live quickly, and integration was straightforward. Any nuances/new features we required were also addressed quickly. Support is really great.
CONSIt took me a short time to become accustomed to the dashboard and settings, but I would say this would be true of pretty much all new software that you've not used before. Now it is second nature.
Reasons for switching to Retail Choreography
Lack of flexibilty & UK support, high cost.
Nathan
Retail, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Essential product in current retail and event market
Overall, the service has been highly reliable and a invaluable service for us. Particularly during the last year the software allowed us to implement a new appointment based scheduling for our event within a matter of weeks and deliver a value add to our clients and customers. This enabled us to safely conduct our activations while creating an environment that made everyone feel safe and comfortable.
PROSWe use the software across more than 150 locations and in multiple departments at each location. The app is easy to train staff on, quick to trouble shoot, and highly reliable. Being able to quickly access backend settings or log in as a location to view what the store is seeing and walk them through any questions is great.
CONSWe have highly variable scheduling so we have had to work with the team on the best ways to get this setup and implemented since it is not consistent week to week or even day to day. Better ability to replicate the scheduling and some other settings ourselves across the range of stores would be great. In some cases we struggle with quality internet service so having a lighter version of the application would be helpful just to keep things running smoothly, but any issues we have with performance has been rare and tied directly to very poor internet service.
Reason for choosing Retail Choreography
Pricing was a major factor, but also the overall suite of services we were getting for that pricing was crucial to our decision.
Reasons for switching to Retail Choreography
Qudini offered many of the same features and benefits, but at an improved cost. In addition, the quality of service provided was equal and in many cases exceeded expectations.
Cedric
Telecommunications, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
FUNCTIONALITY
4
Reviewed October 2021
Qudini
A little bit complicated to modify all the elements that need to be available for the customers. Only available in English - We need to make the translation You need to implant automatic planning too. It's complicated to manage calendar for customer with big teams. Special days take too much time to be filled in. We need to get automatic calendar depending the staff in our shops.
PROSStats - Datas - Easy to use in the shop for consultants.
CONSProblems - Configuration - Translation - Software problems.
Mai
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Great Line Management Tool
Setting up available spots at our client locations has improved both customer and associate experience during the busiest times of the year. Our client has reported that the application is easy to use for associated and has cleared crowds at stores. Qudini is great at addressing any issues, questions and requests.
CONSWe have encountered some glitches when setting up availability for specific days, changes were not saving correctly. Setup takes some time because of all the details and customizations that are available.
Faisal
Telecommunications, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2021
Great tool to understand customer needs
The fact that we can send text to customer's if they do not want to wait in the store and have something else to do.
CONSAs mentioned in the previous feedback, the fact that the app can be temperamental in order to record entries
Darlene
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed October 2021
Fantastic Product & Service
Qudini is the perfect solution with the right balance of tools and functionality. Would highly recommend to any business in need of a queuing and appointment application.
PROSCustomers like the system and find it easy to use. The Qudini support team is great to work with and have been a huge help in setting up our processes and workflow.
CONSConsistency of functionality between the desktop and mobile application.
Alex
Retail, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
Enhances our website
Good customer service, and would recommend.
PROSThe features enhance our appointment scheduling on our website., which are customer friendly and can easily be integrated.
CONSSometimes we can't implement what we want to, but we always find a way round this, or Qudini come up with a new development.
Joe
Verified reviewer
Museums and Institutions, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
Capacity management for gallery spaces
Very reliable, easy to use for both guests and staff, tons of reporting options
CONSThe app sometimes lags with multiple simultaneous users or high queue volume
Daniel
Luxury Goods & Jewelry, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Great tool, service and team
Ease of use, implement, very good support and responsive team.
CONSNothing really, it does the job and our scope was easy to implement.
Don
Government Administration, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2021
Dearborn Fire Vaccine Task Force
The ability for residents to easily setup an appointment for a vaccine. The ability to schedule the resident's second appointment.
CONSSearch Field / History was difficult to navigate. At times there was a lag trying to scheduling the second vaccine appointment.