Startly

RATING:

4.4

(10)
Overview

About Startly

Startly is a fully integrated service management platform that combines IT Service Management (ITSM), Professional Services Automation (PSA®), and Time & Expense. This solution allows you to track time, expenses, manage projects, help desk and ticketing, change/asset management, invoicing and billing in a single place. Designed with ease-of-use in mind, Startly’s intuitive interface makes it easy for the users of your organization to enter their time and expenses. And with its powerful mobile companion app, there has never been an easier way to make sure everyone is submitting their time and expenses on time

Startly Pricing

Our Essentials pricing plan is $10 per user/per month and the Service Management pricing plan is $20 per user/per month. All pricing plans are billed monthly. No annual contracts required. No need to choose a specific plan for each Team Member — each seat is charged based on the role they play and the features they use each month, so you can control your costs while still having the flexibility to level up or down and use only the features you need, as you need them.

Starting price: 

$10.00 per month

Free trial: 

Available

Free version: 

Not Available

Expense approvals
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Startly Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4

Most Helpful Reviews for Startly

10 Reviews

Brandon

Information Technology and Services, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Simple. All-in-one solution

Overall, it has been great experience for a product that just recently launched. This will be an amazing product. The support team at Startly has been wonderful and their commitment to building an incredible product runs deep within the product and Startly team.

PROS

I like the fact that it was built with the end user in mind. UI is very simple. It has a lot of features, but is not confusing. and it replaces three SaaS products that we use today at a fraction of the cost.

CONS

Reporting and dashboard could be better. It certainly will based on the input that we have been able to provide the Startly team. They continue to enhance its reporting capabilities.

Reasons for switching to Startly

Wanted a solution that was fully integrated and for a start-up like us, cost was a driving factor as well. great product.....

Virginia

Information Technology and Services, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2022

Startly Review

able to track timesheets, project start and end dates.

PROS

Project builds - easy timesheet submittal - very easy for end user timesheet approval - very easy for manager

CONS

timesheet adjustments- ok for admin. having to back out as impersonating resource, determine PM, impersonate PM and reject time, then impersonating resource again to adjust time. its a lot of steps. Team Member - would like to see from the team member level, the list of projects they are assigned to. like project history field, which would include client, project name, start/end dates, status of resource (open, completed, etc.) Project - would like to see more columns, like AE, PM, Fees, also want ability to expand or contract columns Search - want ability to search key words not just beginning with words.

Reasons for switching to Startly

Cost savings

Jessica

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

FUNCTIONALITY

3

Reviewed May 2022

Great Product Still in Development

I have no complaints about the system. It is clear that there are still some kinks to workout, but fixes to bugs are completed quickly and without further issue.

PROS

The interface is modern and easy to navigate, and the aesthetic is really pleasing to the eye.

CONS

I receive pop-up errors often and have to log out, then back in. I'm unsure if this is a time-out feature, but it happens as I'm actively working in the system frequently. I would also like the ability to create reports ad-hoc.

Sal

Information Technology and Services, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

3

Reviewed May 2022

Opinions by Sal.

Overall, the solution has a great look and feel, and easy to use.

PROS

Friendly look and feel. Easy to use Timesheet and Expense approval feature.

CONS

Limited functionality as a standard user. At this time additional role definitions are not available but aware they are under development. No reporting. No resource cost view for Management.

Linda

Information Technology and Services, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2022

Startly Review

The software is great and I am excited to see all the new enhancement to help us run our business more efficient and to have the data all in one place.

PROS

I like how easy it was to hit the ground running on day one. The application is very user friendly.

CONS

Just waiting for all the new releases to enhance our use.

Michael

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Finally, an all in one solution!

PROS

Finally a product that provides, project management, time entry, expense reporting, and ticketing in one place. I no longer am wasting time logging into multiple sites to complete tasks. The UI is quick, well thought out, and simple to navigate.

CONS

I cannot think of a particular con for this product. It has consolidated my daily/weekly tasks in one place. I wish that this product existed sooner!

Emese

Information Technology and Services, 201-500 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2022

Product Review

PROS

The product is easy to navigate, very user-friendly. Menu items are clear and simple to access. I was able to use this product without much direction.

CONS

Improvements to reporting and financials would be nice. Some enhancements have already taken place. Looking forward to further enhancements on the way.

Joe

Information Technology and Services, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2022

Startly Experience to Date

PROS

We like the ease of use and the fast implementation time.

CONS

We would like (and are already working with Startly) improved reporting capabilities.

Jess

Information Technology and Services, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2022

Reliable and user-friendly

PROS

The program is intuitive and easy to use.

CONS

I look forward to future version where admins have more control.

Anne

Information Technology and Services, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2022

Time and Expense

Great experience. Easy to use. Great customer service and support.

PROS

Tracking timesheets and expenses is very easy with this software. It's great that the projects I am working on can easily be added to the timesheet.

CONS

There are a few minor bugs but nothing that didn't allow me to complete my time and expense entries. Since I know this is the first version of this software, I am sure they will be resolved quickly.

10 Reviews