Time Doctor Software


 

Time Doctor is a cloud-based time tracking and management solution used by businesses for monitoring workforce productivity. It offers tools for time tracking, web activity monitoring, payroll management and reporting.

Time Doctor lets users enter time spent on each project and calculate their billable and nonbillable working hours. The screen monitoring feature reports on employee activity via screenshot captures. The solution can also help users to keep track of the time spent on chats, meetings, calls, internet usage and other activities. The payroll functionality allows businesses to record employee working hours and generate weekly and monthly payslips.

A mobile app is available Android and iOS devices and the platform also integrates with various project management and accounting software including JIRA, Salesforce, Basecamp and Slack.

The solution is available on a per user per month subscription basis and offers multilingual customer support via email, phone, live chat and online help desk.

 

Time Doctor - Edit time
 
  • Time Doctor - Edit time
    Edit time
  • Time Doctor - Daily report
    Daily report
  • Time Doctor - Employee screenshots
    Employee screenshots
  • Time Doctor - Select employee
    Select employee
  • Time Doctor - Daily timeline
    Daily timeline
Supported Operating System(s):
Web browser (OS agnostic)

175 Reviews of Time Doctor

 

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Software Advice Reviews (8)
More Reviews (167)

Showing 1-8 of 8

Janice from Aelogica
Specialty: IT Services
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2018

October 2018

Time Doctor is in for easy time tracking

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

It's a hassle-free and very accessible time-tracking app that is easy to use and has straightforward UI.

Pros

I like the web app version of Time Doctor since I can access it from any computer when I have to work on urgent tasks when I'm away.

Cons

I think that activity monitoring is a bit too much. I sometimes use my personal computer for work and I don't feel so secure anymore even when this function is turned off.

Review Source
 
 

Maria Lenin from Dewayne Hill / Keller Williams Agent
Specialty: Marketing Dept
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Real Time Monitoring and Accurate Time Use Data for your Remote Workers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

With the latest technology, more effective collaborative tools have been developed to address the difficulties and disadvantages of hiring remote workers. Virtual Assistants are in demand helping companies Worldwide produce more and better results for a low cost. Most remote workers and Virtual Assistants are paid by the hour and with Time Doctor, the management can track their employees real work status and productivity time. The features are designed to monitor the agent's screens and open tabs to ensure that the workers are doing work related tasks and opening company approved sites. Dashboard shows agent status where a Green circle beside the users name- means the person is working, if red, means the person is not working or on break At the end of the day, a report on accurate time usage can be viewed. Data gives the total of hours worked. It also shows the different tasks and how much time spent per task. You can select total hours worked per day, week, or per month.
What I like about Time Doctor is that it provides agent screenshots every 9 minutes. It also shows if there is a low activity period.




Cons

Most benefits and advantages are for employers and management with the reports and actual agent status and work hours. However, the agent's Time Doctor Application / Dashboard is not easy to manage and use. Integration to company's accounting and company provided software can be complicated. For every task accomplished it should also be made available in their time doctor application. Agent should identify which task he/she is currently working on that particular hour by providing notes per hour after selecting which task category it belongs. Agents however can save permanent tasks instead of typing them saving them more time by just clicking on the saved task before he or she starts working.

Review Source
 
 

Darien from Parks Motors
Specialty: Advertising & PR
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Reviewing doctor Survey

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Getting to know all your health problems can be handled through this one application. Very easy to use.

Cons

Nothing is bad about this product. Just has all around good set up. and is a great way to manage your time

Review Source
 
 

Edwin from Verticurl
Specialty: Marketing
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2018

June 2018

Time management for employees to improve productivity

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

IT helps monitor the employees activity on our work day by listing the websites we visit and provides a screenshots every few minutes.

Cons

It could be better if there is an integration with mobile phones so it can also monitor my activity if I am using my phone to talk to clients. IT could also help to have a breakdown on the navigation part of the report.

Review Source
 
 

David from URBANISTA Brokers Inc.
Specialty: Real Estate
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Time management is so important!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The importance of time management often goes over looked. This is a great app to help with consistently be aware of time!

Cons

Not real cons for this app! Time management is so important. So having an app like this one is always going to be a good thing!

Review Source
 
 

Shirley from Complete Provider Resource
Specialty: Healthcare
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Crazy easy to use and offers interactive tools to keep on task.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Found this because we were having trouble tracking time on various projects around the office. Was very pleased to find that it had a ton of other tools to help keep everything tracked better and keep people on task.

Pros

Easy to set up and maintain. Pop-up notices help people remember to change tasks or stop the timer so time reporting is more accurate. Pop-up notices help keep employees on task.

Cons

We're still very new to this product, so we haven't encountered any real cons so far, but we do struggle a bit with changing settings from user to user when we want to update.

Review Source
 
 

Theodore from SilkBridge & Co.
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Productivity will full accuracy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

None

Pros

It gives you details on how you track your productivity specifically the number of hours you spent, the tasks you did and at the same time, gives you a detailed report exported via excel spreadsheet.

Cons

Practically speaking, there is nothing that I do not like about the product as it gives the user and the employer every detail about productivity.

Review Source
 
 

Joseph from CareConnext
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Time Doctor takes the worry out of hiring remote workers!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Users are generally satisfied with the ease of use, and managers are in heaven with the robust features. It has been heaven-sent for tracking our global, distributed workforce.

Pros

- Easily track hours and prove that your workers are actually working (the app tracks movement, poor time use, and also takes screenshots)
- Works on Windows, Mac, and mobile
- Customize the list of projects/tasks that your employees/contractors/freelancers can work on at any given time
- Dashboard and reports galore
- Integration with 30+ applications (at the time of writing this review): communication apps, invoicing apps, project management apps, IDE's, Google G Suite apps, etc.
- Handles payroll!

Cons

- Users have complained at times that the software is buggy and failed to track their time, but this has become less and less common over time

Review Source
 
 
 
Showing 1-20 of 167

Eduardo from Aeria Canada
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

A good software for freelance.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As a freelance, this tool has all the features I need for give prove of my work. Compared to others, they sometimes have some features but not others or viceversa, so this has all the things I need and with a really good price.

Pros

This tool has the features I need to give prove to my employers about my work. Compared to others, this has everything I need (task tracking, screenshots, desktop as well as web apps).

Cons

It can be very intrusive if you only need basic things (it tracks apps usage, web pages, web cams, etc., etc.).

Review Source: Capterra
 

Stacy from WeAreTeachers
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Time Doctor helps you track and be accountable in a good way!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's so easy to use. You just download it and it's right there. You don't have to go through a lot of different steps to track your time. It's seriously just a click of the button. It helps keep you accountable, too.

Cons

It can be hard to remember to use it sometimes, but that's not a software problem. It's just remembering to do it and integrate it with other work flow.

Review Source: Capterra
 

Cybill from Golden One Ventures
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Great Productivity Platform with stellar customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The product is easy to use. The people in the team have been great to deal with, they are extremely helpful when I have any inquiry, they are proactive in communicating, and they take the extra mile in making sure you are properly onboarded as a customer.

Cons

I don't really dislike anything about the software.

Review Source: Capterra
 


December 2018

December 2018

This is a very useful Software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

it is a very convenient application, you can see how employees work

Cons

There were times when the software did not work due to technical circumstances

Review Source: Capterra
 

reiden from reiden's LAB
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

It's Good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

UI is clean, nothing is been said then a clean UI.

Cons

you might need connect PayPal or else, but it's understandable.

Review Source: Capterra
 

Erika from ETM
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Great product, great price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This is one of the easiest programs for freelancers to use. Love it.

Cons

The reports don't allow you to only download the decimal times. It gives you both the dcimal & the hours/mins which add more work when trying to copy and paste from XLS. . Client only wants total total time in decimal not in hours, so I have to copy and paste on a seperate spreadsheet.

Review Source: Capterra
 


November 2018

November 2018

NIce Software

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Its helping us to be more efficient and optimize our time

Pros

Good software! help to track your time with tasks

Cons

Nothing to say, maybe the price, could be cheaper

Review Source: Capterra
 

Ian from manufacturing
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Excellent Time Keeping Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

User Friendly
Well Organized
Accurate time keeping

Cons

It could be made to be easier to export time sheets.

Review Source: Capterra
 


November 2018

November 2018

Spent a lot of time researching - Time Doctor won out

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

After using my own spreadsheet to record my time use for some years, it became cumbersome and there were the inevitable "holes" in my tracking. After researching and using various software packages to track my time I settled on Time Doctor primarily for its ease of use. After using Time Doctor for a number of years I am very satisfied with my choice. Not only does it accurately track my time use but it also helps me to stay "on target" but I'm also able to quote my projects more confidently knowing how long my projects actually take. The entry of tasks is quick and easy; the breakdown of tasks in various reports is also a great benefit.

Pros

Ease of use, timely reminders, concise reports

Cons

Can't think of anything; my overall experience has been very positive and wish more software was as easy to use and as reliable.

Review Source: Capterra
 

Francois from VIA Communication
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Time Doctor for small and medium size businesses

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Very good experience. I never required any assistance from the support team. It has a significant impact on overall productivity.

Pros

I enjoy the ease of use and the excellent tracking that the software does.

Cons

Not sure if there is any Cons, not significant ones at least.

Review Source: Capterra
 

Abraham from Greenbranch Management Inc
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Very Happy with Time Doctor

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Time Doctor is flexible and has the features I need most. Screen Captures is an exceptionally awesome option.

Cons

I've had at least two experiences were the program had downtime or glitches that were disrupting.

Review Source: Capterra
 


November 2018

November 2018

Was brilliant until recent changes/improvements..

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Up until recently I would have said 'brilliant, what a difference in my life'. Right now I'm looking at other options while I wait for the support team to send emails back and forth..

Pros

I have loved using timedoctor and referred many people to it. It has been amazing in helping me keep a track of time spent on different projects with numerous clients. It was also easy to go back and amend time if I had forgotten to change the activity when starting a call etc. Easy to use on the iPhone app while on the road.

Cons

Help desk and all interactions used to be via chat. That seems to have stopped - sadly!
Recent changes have introduced a number of bugs that have made this month intolerable. I am really frustrated that a tool I had come to rely on so heavily and which has been a crucial part of my business management and billing process is failing.

Review Source: Capterra
 

Oleg from Create Stores
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

TD helps me with IT business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Integrations are always have some problems, but it's implemented in correct way and support always glad to help you with it. So, it could take some time, but everything are possible with support, even if you lost something in manuals.

Pros

I like TD's integration with tickets systems and online support. It's comfortable to tune up TD for managers of sub teams and for clients. Everybody can see confirmed spend time and take the money for thier work. TD is very transparent system for all participations.

Cons

I do not know, TD helped me to solve all questions which I had.

Review Source: Capterra
 

doga from Redhorizon
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Time Doctor Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use, record our working hours perfectly

Cons

ı dont really observe any cons about it

Review Source: Capterra
 


November 2018

November 2018

Nearly perfect time tracking software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

With Timedoctor we are able to solve many problems like poor time usage, accurate time for each task assigned with project management tools and so on which also help us to report our clients accurately about each task.

Pros

- Screen recording
- Activity tracking
- Poor time tracking
- Application usages tracking
- Minimum hours required setting.
- Reports
- Integration with nearly all project management tools.

Cons

- Only thing I would like to improve in software is desktop application. Where we would like to show particular tasks to be worked on. When tasks are getting more it's hard to find particular task from list.

- Provide support for billable and nonbillable hours marking.

Review Source: Capterra
 

Daniel from eBuilt Website Solutions
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

I recommend it to everyone I know...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Amazing. I couldn't imagine running my business without it.

Pros

I love the ease of use in getting this software working, and it does that straight out of the box. Very little setup is required and after 2 and a half years using it, neither myself or employees have ever had any issues with it. It makes Payroll a breeze, and I love how in depth the reporting is which makes working with clients so much easier being able to show them time reports and logs. I highly recommend this to anyone I know in the online industry and will continue to do so for a long time!

Cons

It would be great for the manual time if we could limit the amount that is allowed to be added.

Review Source: Capterra
 

Douglas from McCallum Made
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Easiest way to sort the wheat from the chaff

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

I have used Time Doctor to monitor multiple freelancers over a long period of time and it has allowed me very quickly to sort the wheat from the chaff. Those staff who work well are worth keeping and usually within a month I get very comfortable with offering more hours and higher pay rates for the ones I want to keep and the others can be managed out. Remote workers are very hard to trust without a good monitoring tool, and TimeDoctor is that tool.

Pros

Ease of setting up, reliability, intuative reports showing the key information I need to know.

Cons

I must admit I have not used all the features but there is really no downside.

Review Source: Capterra
 

Tiffani from Masters Business LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Peace of Mind in Keeping Track of Employee Pay

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As a small business owner, it allows me to stay on track with payments, view all past activity, and change matters relating to payment with ease. I use another service to send payment because I couldn't get it to link with the payment services when I first started, but I love the archive features as well.

Pros

Especially when hiring new virtually employees, this software helps me keep an eye on new hires, in order to help them with any tasks, responsibilities, accountability, etc. They are able to install and use with ease.

Cons

Sign-in process is often clunky and stalls at times. Seems as if it's incompatible with my computer at times. Also, when I mark a week as "paid" on the first time, the option is not there. I need to click in "go back" and refresh and then the button is there. There are so many options sometime overwhelming when I want to do something new. I just stick with basics

Review Source: Capterra
 


November 2018

November 2018

Great for knowing how long a project took!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I'm keeping on task with the things that have to happen every day as well as have a way to look back and see what tasks are done at certain times of year. This helps us plan our department schedule for each upcoming year so we don't forget anything.

Pros

Create your own projects and tasks. Works great for keeping a step by step task list for each project. Ability to edit time for when software updates and/or restarts are required. I love using Time Doctor Pro as my personal time keeper at work.

Cons

Not so much of a con but more of a feature request: it would be great if the software kept some sort of log of active document time. I tend to work on a few documents at a time and it would be great to know how much time is spent on each document without having to manually switch projects/tasks for each document. I almost exclusively use Adobe Creative Cloud programs and Microsoft programs using Mac computers.

Review Source: Capterra
 

Melodie from Business Tech Ninjas
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Good for keeping track of remote workers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I don't know what I would do without it now.

Pros

I like that it integrates with my project mangement system and takes screenshots when my staff is working.

Cons

We have found some bugs with some of the integrations.

Review Source: Capterra
 
 
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