TopLeft

RATING:

5.0

(3)
Overview

About TopLeft

TopLeft is a tool that is designed to help MSPs or Managed Service Providers who are using ConnectWise PSA and AutoTask PSA for managing their tickets and tasks efficiently with the help of visualization and Kanban boards. Kanban Boards by TopLeft help you better manage your projects and engineering teams, and keep your clients happy. ✔ Get your teams on the same page ✔ Stop work from falling through the cracks ✔ Avoid miscommunication ✔ Manage projects with fewer clicks ✔ Reduce micromanagement (and the number of meetings) Website: https://www.topleft.team/ Want to see what Topleft can do? Watch it here: https://youtu.be/ji_n31bAvQA Curious about how well you manage your projects? Answer 22 questions and we’ll send you a personalized report. Try it here: https://...

TopLeft Pricing

BASIC seat starts at $8.33 per user per month billed annually. $10 per user per month, If billed monthly.

Starting price: 

$10.83 per month

Free trial: 

Not Available

Free version: 

Not Available

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TopLeft Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for TopLeft

3 Reviews

Judith

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Visibility is key to success

A visual representation of the tickets, status and if there are any blockers. This allows us to assign or reassign tickets when technicians are available and not allow for tickets to get backed up or go stale. We have daily team huddles to collaborate and discuss improvements.

PROS

I love being able to visualize my team's workload with a quick glance, plus the color coding on a card informs us when we are nearing a SLA or action is needed.

CONS

Noting to dislike, it provides me with the information needed.

Erin

Information Technology and Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Excellent app for visualizing your workflow

PROS

It's very easy to see where you are with your open tickets - and for management to keep track too!

CONS

With the continuous updates, I have no complaints.

Reason for choosing TopLeft

More functionality and integration

Bruce

Computer Networking, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

Breakthrough for New Processes

Rarely any issues. Constant adds of new features with a great way of communicating to us what is new.

PROS

The seamless sync process with ConnectWise. We are able to utilize our PSA for the data and reporting, which is where it shines. TopLeft gives us Kanban boards with many features to enhance workflow and project management.

CONS

The sales boards for ConnectWise Opps and Activities could use improvement.