WurkNow
About WurkNow
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Most Helpful Reviews for WurkNow
1 - 10 of 10 Reviews
Anthony
Staffing and Recruiting, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2022
Ease of Use
Able to develop new and useful reports to fit our client's needs
PROSVery user-friendly and intuitive and needs minimal training for new users.
CONSI have yet to find any deficiencies with the software, we have been using it for 2+ years and all needs have been intergrated.
Reason for choosing WurkNow
The executive team has experience in the staffing industry
Reasons for switching to WurkNow
Needed better service and updated features
Vendor Response
Hi Anthony, Thank you so much for your positive review of WurkNow. We appreciate you taking the time to participate in this important review process especially your high marks in likelihood to recommend us (10 out of 10)! We are still building out functionality and happy to meet with you to discuss our roadmap. We love being responsive to feedback! Its clients like you who are helping us continue to create an ideal platform for all. Thank you again from all of us at WurkNow.
Replied October 2022
Lorenzo
Staffing and Recruiting, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed August 2022
Where Staffing, TLM and 3pl Combine
WurkNow has allowed us to implement solutions for our client that have made its labor force more efficient, cost-effective, and result driven.
PROSIts ability to develop around our company's needs
CONSCustomer Support response and efficiency
Reason for choosing WurkNow
Location of its corporate office and previous staffing experience of its management team.
Vendor Response
Hi Lorenzo, We appreciate you taking the time to participate in this review process and for your long-time use of the WurkNow platform. We especially appreciate your high marks in likelihood to recommend us (10 out of 10)! We want to continue to stay ahead of our competitors but have work to do. It's compelling feedback like yours that has us working harder to ensure we continually have strong client relationships. Thank you again from all of us at WurkNow.
Replied October 2022
Kris
Staffing and Recruiting, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2022
Wurking for us
We have seen overall efficiencies in our time keeping process and reduction in payroll errors due to data-entry error since adopting WurkNow. We have more locations rolling over each week. The team's responses to our concerns and the product's continued development means that we're working with a better product each day we use it - and that's awesome.
PROSSleek user-interface, export options work with our custom software which has been notoriously hard to integrate with for other vendors. The support team and reps at the company have been just stellar.
CONSIntegration and adaptation was a little slow with our company culture and some of the initial offerings in our package weren't as appealing.
Reasons for switching to WurkNow
PeopleNet was outdated in it's usability and its support was nonexistent.
Vendor Response
Hi Kris, We appreciate you taking the time to participate in this review process and for your long-time use of the WurkNow platform. We want to continue to stay ahead of our competitors but have work to do. It's compelling feedback like yours that has us working harder to ensure we continually have strong client relationships. Thank you again from all of us at WurkNow.
Replied October 2022
Angel
Accounting, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
A Tech Company for People
The ease of access to real people has to be the best part of this platform. You're not talking to robots that are giving you a runaround. You have a problem and this system has button to help you. Adding that running reports has been the easiest task on this platform.
PROSThe navigation of the platform is very easy to figure out. WN provides training but you really don't get an understanding of the program until you really need it the most. To obtaining individual time cards to confirming if associates are currently at work when your text or calls goes unanswered makes the difference for this clock. essentially you can do the same feature on other products, but if you're really about changing the game with you platform and going to the next level, WN is the way to go.
CONSThere isn't a con that I have other than not taking advantage of the Staffing Agency side and only being on TLM. This product comes from someone who has been in the industry for many years and chooses not the deal with the head ache of staffing but rather than to elevator the entire industry. We completely understand where the creators of this product is going to control the market and we are all for it.
Vendor Response
Hi Angel, Thank you so much for your positive review of WurkNow. We appreciate you taking the time to participate in this important review process especially your high marks in likelihood to recommend us (10 out of 10)! We are still building out functionality and happy to meet with you to discuss our roadmap. We love being responsive to feedback! Its clients like you who are helping us continue to create an ideal platform for all. Thank you again from all of us at WurkNow.
Replied November 2022
Travis
Staffing and Recruiting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
WurkNow is the best!!!
The team at WurkNow has been great to work with. Any time we have a question the make themselves available to answer our question or show us new features.
PROSThe recruiting and job posting features are excellent. It is easy to see what stage a candidate is in and it is very easy to post of job opening.
CONSWith any software there is room for development as demands change. WurkNow has been very receptive to our ideas as they are a forward thinking group that keeps the needs of the staffing industry in focus.
Vendor Response
Hi Travis, Thank you so much for your positive review of WurkNow. We appreciate you taking the time to participate in this important review process especially your high marks in likelihood to recommend us (10 out of 10)! We are still building out functionality and happy to meet with you to discuss our roadmap. We love being responsive to feedback! Its clients like you who are helping us continue to create an ideal platform for all. Thank you again from all of us at WurkNow.
Replied October 2022
Belinda
Staffing and Recruiting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed August 2022
My Wurknow Experience
From an MSP standpoint the ability to track data to identify order fulfillment is a great tool for my operations.
PROSThe most impactful feature is the data tracking. Desired features and customization is an option which is a great way to develop the system to work for your needs. The product is user friendly and easy to navigate.
CONSThere's a few items that I feel would be great to be updated and integrated, the lag time could be improved.
Vendor Response
Hi Belinda, We appreciate you taking the time to participate in this review process and for your long-time use of the WurkNow platform. We especially appreciate your high marks in likelihood to recommend us (10 out of 10)! We want to continue to stay ahead of our competitors but have work to do. It's compelling feedback like yours that has us working harder to ensure we continually have strong client relationships. Thank you again from all of us at WurkNow.
Replied October 2022
Andy
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Absolute "Must have" for California businesses - Modern timekeeping and compliance
Great experience overall.
PROSVery easy to use and leverages all todays technology for a great experience. Using the Wurknow app to clock in and out is very easy for the employees. I love the built-in compliance features, so I never get into an issue of an employee not taking enough breaks or having too short of a lunch. The reporting is really easy, but gives the details I need.
CONSNot sure I have any at this point, I am really looking forward to seeing what they come up with next.
Reasons for switching to WurkNow
We switched from a generic timeclock that included very basic tech.
Vendor Response
Hi Andy, Thank you so much for your positive review of WurkNow. We appreciate you taking the time to participate in this important review process especially your high marks in likelihood to recommend us (10 out of 10)! We are still building out functionality and happy to meet with you to discuss our roadmap. We love being responsive to feedback! Its clients like you who are helping us continue to create an ideal platform for all. Thank you again from all of us at WurkNow.
Replied November 2022
Hazar
Staffing and Recruiting, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Time Saver
This software is very easy to use as it allows the company to customize how the employees clock in, either through a biometric clock, a mobile app or web browser. Another big benefit is the ability to pay employees a meal violation automatically whenever a lunch is missed which is a blessing for payroll. This system has great alerts that help us take care of payroll issues on a daily basis without having to search through hours of data. Additionally, the report customization has saved the company many hours of manual work. I would definitely recommend.
CONSThe feature I do not like is that the clocks require the employees to choose which button is needed to punch in/out or start/end lunch. Unfortunately, this is proving to be a difficult concept to grasp and the employees keep choosing the wrong button. It would be easier to have a clock that automatically takes the punch.
Vendor Response
Hi Hazar, Thank you so much for your positive review of WurkNow. We appreciate you taking the time to participate in this important review process especially your high marks in likelihood to recommend us! We are still building out functionality and happy to meet with you to discuss our roadmap. We love being responsive to feedback! Its clients like you who are helping us continue to create an ideal platform for all. Thank you again from all of us at WurkNow.
Replied October 2022
Nicole
Staffing and Recruiting, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Essential Personnel
It’s easy to use and easy for new employees to navigate.
CONSThere are some development things they are working on that will take time but will be worth it
Vendor Response
Hi Nicole, Thank you so much for your positive review of WurkNow. We appreciate you taking the time to participate in this important review process especially your high marks in likelihood to recommend us (10 out of 10)! We are still building out functionality and happy to meet with you to discuss our roadmap. We love being responsive to feedback! Its clients like you who are helping us continue to create an ideal platform for all. Thank you again from all of us at WurkNow.
Replied October 2022
Christina
Human Resources, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Great technology and people
Easy to use, great compliance and liability protection
CONSNothing really would be nice to see a roadmap of the future enhancements
Reasons for switching to WurkNow
Ease of use
Vendor Response
Hi Christina, Thank you so much for your positive review of WurkNow. We appreciate you taking the time to participate in this important review process especially your high marks in likelihood to recommend us (10 out of 10)! We are still building out functionality and happy to meet with you to discuss our roadmap. We love being responsive to feedback! Its clients like you who are helping us continue to create an ideal platform for all. Thank you again from all of us at WurkNow.
Replied November 2022