YouTrack is an issue tracker and project management solution that allows software development and testing teams to collaborate, track and resolve bugs and manage project workflows.
YouTrack’s Issue Reporting feature enables managers and team leaders to provide feedback and input to team members by adding attributes, tagging, attaching screenshots, highlighting codes and grouping similar issues. The platform also allows developers to report bugs and issues via emails.
YouTrack’s Smart Search feature enables developers and testers to filter, sort and save previous search queries. It also allows users to search queries with the help of full-text search and on the basis of attribute or tags assigned.
YouTrack’s Time Management feature helps managers and team leaders track time, create burndown charts and summarize human resources assigned to each issue or project.
Craig from myNEXUS
Employees number: 201-500 employees
Been using for few years, easy to train, intuitive
Cost, features, ease of use, customizable
Admin use confusing, adding fields inconsistent
YouTrack is very detailed to manage user stories/cards on boards and customizable for our business needs. There is also a free version to continue using YouTrack till our team grows. Before YouTrack, we were using project management solutions which did not fully meet our needs as we transitioned to lean and agile/scrum.
Our team uses Slack and integration with Slack would be great. Also, the learning curve for YouTrack is a bit high so we would have appreciated guide walkthroughs.
Easy to add step by step progress
Easy to manage my team
UI isn't pretty, lends itself to be confusing because of the UI
Perfect for small teams to be used primarily for bug tracking, and sprint planning. Easy to setup and use without having to jump through any hoops.
The interface and the whole system is rather intuitive which comes in handy especially for companies where teams work on multiple projects at the same time and more often than not each is tied with another project in one way or another. Comes with plenty of integrations so one can customize as needed.
Everybody at our company loves this product.
compared to the various bug tracking softwares, this one is super simple, and easy to set up and get going.
The interface is intuitive and helps keep sprints clean and organized.
Performance is good as long as the setup has been done properly, else you will experience lags.
Best for small teams which don't want to deal with the complexities of using JIRA.
Pricing is based on storage so that is really very helpful.
you can do custom queries to search for bugs, and my team uses it every day during the agile meetings. It comes in really handy.
Not cons per say but
1. Features keep changing under your legs. For example, the option to search by `Assigned to me` has altogether disappeared from the main menu. Now you have to specially navigate to find that tag.
2. The url is rather long: mycompanyname.myjetbrains.youtrack.com
3. Comment boxes under tickets look rather medieval.
I'd offer that you give this software a try, but JIRA may ultimately be the winner if you're looking for Issue Tracking software.
YouTrack looks like it has a bag full of punches for other software in the space like JIRA. The UI is 10x faster than JIRA, although it still isn't the prettiest. The price is cheaper than JIRA and they offer more customizable reports.
After initial setup, it was kind of hard to set up users and create issues off the bat. Their UI was a little confusing.
Malachi from Huron High School
The clever search is very useful and it is great for keeping track of projects. One thing that is also very useful is the shortcuts which makes everything easier to use.
I like all the software by JetBrains and don't have any issue with this one, It is another great software developed by them.
Tim from McGee Corporation
The best part of YouTrack is how easy it is to get started. You can opt to run the software on your wn server or subscribe for a cloud-hosted instance.
YouTrack is extremely powerful without being hard to use and it is very easy to integrate into your apps. Date-based swimlanes are a really useful feature.
Overall I do not have any gripes but, for some, the options available can be a bit overwhelming. Fortunately this complexity is shielded from software end users and just has to be managed by the technical support and development staff.
Jeff from Rezstream
Employees number: 11-50 employees
Makes it easy to get issues filed for our software right when I hear about them.
I like that I can quickly create an issue for our software and search for other issues related to mine.
The layout is a little "clunky" so takes a little bit of time to get the "hang of it" in terms of what you need to do to submit the issue.
Somnath from Coders Club, Jalpaiguri Government Engineering College
Excellent integration with Git. Customisable according to our needs and easy issue assignment or reassignment.
The UI can be a bit better so as to help with the steep learning curve. Slightly costly software for small startups.
Robbie from ITC Compliance
Employees number: 51-200 employees
We've been using this for a little over a year for all issue and task tracking. It has a basic interface which admittedly could probably do with a little cleaning up but it works great. It provides all the features you need such as comments, time tracking (with different types), git integration and email updates.
git integration, comments system, time tracking, easy re/assignment.
slightly dated site styling
Joshua from Klipfolio
We use it at work and it's great. It's quick, got a lot of keyboard shortcuts, and extremely customizable. We've used it when we had just a few developers and continued to use it effectively as more individuals were added to the team.
Easy to use, highly customizable, quick to set up, free to try
It's free to try!
Enrique from NA
sWe tried a lot of issue/project tracking product (Jira + Greenhopper, Pivotal Tracker, LeanKit, among others). YouTrack was firts in all out categories, like: easy to use and administrate, flexible, powerful and reporting system and value (features/cost).
We have been using YT 6 months already and no complaints here.
Dan from Straight Bit Interactive LLC
I love YouTrack! I can't live without the Agile Board. The new reports are very helpful. I rely on YouTrack everyday. I have recommended it to many other people.