Braze
About Braze
Braze Pricing
Please contact Braze directly for pricing details.
Starting price:
$500.00
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Braze
1 - 5 of 100 Reviews
P¿nar
Food & Beverages, 501 - 1,000 employees
Used unspecified
OVERALL RATING:
5
Reviewed December 2023
Braze Review: Best CRM Tool Out There.
Martin
Verified reviewer
Information Technology and Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Braze For Super Email Marketing Experience
Ever since we welcomed Braze into our toolkit, we've unleashed the power of automation to reach our customers across an array of channels we could only dream of before. Braze's magic wand? Real-time data triggers and personalized messaging, that's been nothing short of a game-changer. In the era before Braze, delivering the top-notch experiences our users truly deserved was a Herculean task. But now, it's a breeze! With Braze, we're not just talking about communication; we're talking about forging connections that matter. It's like the missing puzzle piece that's transformed our customer engagement into a masterpiece.
PROSEver since we welcomed Braze into our toolkit, we've unleashed the power of automation to reach our customers across an array of channels we could only dream of before. Braze's magic wand? Real-time data triggers and personalized messaging that's been nothing short of a game-changer. In the era before Braze, delivering the top-notch experiences our users truly deserved was a Herculean task. But now, it's a breeze! With Braze, we're not just talking about communication; we're talking about forging connections that matter. It's like the missing puzzle piece that's transformed our customer engagement into a masterpiece.
CONSOne thing I don't like about Braze is that it doesn't have an auto-save feature. Our team creates more than 20 emails each week, and mistakes can happen. An auto-save feature would be really helpful because it would save our work in case something unexpected happens, like a browser issue. It could save us a lot of time if our work doesn't get lost.
Vivek
Computer Software, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2023
Multi-Channel Marketing at ease by Braze
Braze is a goto campaigner that is very easy to use for anyone with minimal training. They have a very modern and highly efficient platform that has very high success rates. Their analytics are very minute and precise which helps understand customer engagement very well.
CONSThe pricing is bit high in the segment and for services its offering.
Reason for choosing Braze
Ease of use, Platform design, scope for multi-channel campaigning.
Reasons for switching to Braze
They didn't meet my platform expectations. They are very conventional and not user friendly.
Love
Verified reviewer
Entertainment, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed May 2023
Horrible Custom SAML SSO integration for Google Workspace companies
I'm sure its main customer engagement function is fine. But if you are planning to use Braze with Google Workspace and want to set up a secure login with Custom SAML SSO then look for another app.
PROSHaven't used the customer engagement part I'm just the System administrator, but I'm sure its fine.
CONSIf you are using Google Workspace the Custom SAML integration is horrible. Usually the setup with other companies takes a few hours, one week if there are issues. But am now six months into use. The support is polite but unable to help us to solve setting up a Custom SAML connection. An issue we have not had with setting up Custom SAML SSO connections for other apps.
Chloe
Financial Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
A Year with Braze
Easy UI, robust capabilities, quick resolution of support tickets, easy to navigate, product innovation
CONSOn the pricier side, some unknown fees, canvas/campaigns can be less flexible.