I'm able to process all of my transactions through this system with easy. Plus the integrations are seamless, I don't have to wait for updates everything is instant.

I was able to get the system and learn how to use in in no time. Navigating through the program is also a breeze. I like all the little reminders and automated features the system has to keep me up to date. Had everything I needed in one place for my accounting. Plus, I got to keep my Quickbooks.

I wish there was something for my agents to access on the version of the product I purchased, not sure if it's an extra cost.

It has been fantastic from the initial training until today.

I love that it works with Quickbooks so we could keep our 30+ years of data. Our company only uses Back Office, other companies require that you use their program for everything but we already had systems in place for transactions, etc. Back Office was perfect for what we needed!

Error messages take some investigative work to figure out

We found Emphasys to be reasonable in terms of pricing and customization. They were responsive to our frequent calls and complaints. Highly recommended for real estate brokerages looking for a bookkeeping solution.

The software is robust and an excellent resource for real estate brokerages looking for a book keeping solution. It is customizable to handle all types of income and expenses unlike many competitors who can only handle commission revenue and related expenses. The onboarding process is also very effective.

Emphasys could improve their sales process. The handoff between the sales team and implementation team was not as smooth as we would have liked.

Very good. Customer support is wonderful.

Very easy to use. Does everything for me.

Sometimes finding what I need to use for a certain report.

Ease and comfort of knowing that the job is done accurately, with quality of assurance, confidence and reliability.

1. Outstanding software 2. Outstanding communications 3. Outstanding and most helpful staff (no matter who you speak with) 4. Outstanding turnaround time to get back if a message left. 5. Outstanding understanding of client (my) needs no matter how big or small. 6. Outstanding availability (easy access to you and staff) 7. Outstanding understanding the little people cause they matter too. 8. Outstanding annual updates and assistance with making sure they get done correctly 9. Outstanding ability to convey that we matter 10. Outstanding hearts of gold.