Friendbuy
About Friendbuy
Friendbuy Pricing
Starter Plan: • $249/month • Up to $50k in total company sales per month Deluxe Plan: • $749/month • Up to $100k in total company sales per month Enterprise Plan: • More than $100k in total company sales per month • Contact Friendbuy for custom pricing details
Starting price:
$249.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Friendbuy
1 - 5 of 5 Reviews
Anonymous
51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Easy way to get customer referrals
Having the widget on our website has helped customers reap referral benefits from us and we also get the benefits of new customer sales. It's a win-win and I think overall it's a great platform. It's not the coolest and most functional dashboard, but it does help and provide some good analytical feedback.
PROSI really like that you can see the facebook feed of what people are saying when they share the referral link. It's great to know people are excited to share and reap the benefits of our referral program. It's easy to use and having the widget on our website makes a lot of sense. Our customers benefit and we benefit. Why wouldn't we love this?
CONSOur team has not had any real issues with the program. We do not utilize the email widget which we plan to use and hope that it isn't too difficult. I think the overall dashboard could look better and provide more support to help us push more referrals out.
Tomasz
Marketing and Advertising, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed April 2020
Good Product But Support is Extremely Limited
Okay
PROSEase of Software and Integration. It's not a bad program and the initial setup, they were very hands on.
CONSCustomer Support. FriendBuy is stuck in the 80's when it comes to customer support. The only way to get in contact with someone in support is emailing them (and the response is dreadfully slow) even for customers that are on their enterprise plan.
Erin
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed April 2021
Encourage Referrals For Your Brand!
It's an easy way to incentivize and encourage customers to spread the word and refer your brand. And easy to use on the customer's end also, for both those referring your brand and those receiving the referral. Activity is tracked automatically, but rewards are given manually.
CONSThe level of customization available is fairly low, which made it difficult to add FriendBuy to our website in a seamless and on-brand way. Pricing is on the expensive side compared to some of its competitors. We did experience select customers sharing their referral links virally on places like Reddit - not a bad thing, but be prepared to see some rack up a decent amount of rewards.
Anonymous
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Friendbuy provides an easy tool to reward customers and spread our products to others.
We love that it's easy for our customers to use whether they are very technical or not. We have used other programs in the past but Friendbuy performs better overall.
CONSIf a customer loses an email, it could be a little easier to resend it to them or look up their details from the backend.
Ahmed
Health, Wellness and Fitness, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
FriendBuy is actully a good software to track and manage referrals and referrals rewards
It has not been a bad experience at all but it could have been better.
PROSIt is actually very good for tracking all the referrals done by our customers and all the new customers that they referred to check eligibility for the referral rewards.
CONSThat it sometimes marks some referred customers as old customers and stops the reward from being approved automatically by the referee and will have to mark it approved manually