Splashtop
About Splashtop
Awards and Recognition
Splashtop Pricing
$5.00 per month for Business Access Solo (billed annually at $60/year) $8.25 per user, per month for Business Access Pro (billed annually at $99/user/year)
Starting price:
$5.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Splashtop
1 - 5 of 252 Reviews
Diana
2 - 10 employees
Used less than 2 years
OVERALL RATING:
4
Reviewed October 2021
Simple Setup, Easy to Use
Amy
Verified reviewer
Higher Education, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Great experience with Splashtop
We have been using Splashtop SOS for many years now and started using Splashtop Business during the pandemic to provide remote support to our Zoom Room devices.
PROSSplashtop has all of the features we need to use daily to provide remote support to our community. You can respond to UAC prompts remotely, transfer files to/from the user's computer, and even lock the mouse if needed.
CONSWalking a user through downloading a mobile app or approving all of the permissions needed to use Splashtop on a newer Mac can be kind of a pain, but that is the result of built-in security features in the operating systems, not anything on Splashtop's end.
Reason for choosing Splashtop
Splashtop had all the features we wanted at a much better price point than any alternative products.
Reasons for switching to Splashtop
Splashtop is far easier and more user-friendly than walking someone through sharing their screen via Skype and giving you control. It also lets you respond to UAC prompts.
Vendor Response
Hello Amy, Thank you for sharing your positive Splashtop experience. We’re happy to hear that Splashtop’s features have been useful and easy to use. Your feedback is invaluable to us as it helps us sustain the level of quality we provide to you and your organization. We hope to continue being your primary remote connection provider and exceed your expectations. Thank you for choosing Splashtop.
Replied January 2024
Jessica
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
4
Reviewed March 2024
Good Product Overall
Great features and tools. Can manage a lot through RMM.
CONSIssues with RMM not functioning properly.
Vendor Response
Hello Jessica, Thank you for sharing your thoughts on Splashtop. We're glad to hear that you find Splashtop's features useful. We apologize for any inconvenience caused by issues with RMM. We strive to create a seamless user experience and we hope to achieve that using your feedback. We hope to continue providing your remote connection needs in the future. Thank you for choosing Splashtop.
Replied March 2024
James
Financial Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2023
Well, it works...
Always worked, easy, and great if you have an endless IT budget.
PROSIt's pretty easy to set up, has all the features you would need to be able to remote on someone's machine without hassle and do what needs be done.
CONSThe cost of what this product actually does is highly inflated. Should be at least half the cost of what it is now.
Reason for choosing Splashtop
Actually, I didn't choose it. But when I came onboard, I dropped the renewal and went with ManageEngine products to replace Splashtop. Splashtop was too expensive for what it does. Getting much more bang for my buck now with ManageEngines Endpoint Central.
Vendor Response
Hello James, Thank you for taking the time to share your experience with Splashtop. We're pleased to hear that you found it easy to set up and that it provided the necessary features for remote access. However, we understand your concern regarding pricing, and we appreciate your feedback. We're sorry to see you go, but we're glad to hear you've found a solution that suits you. If you have any further feedback or questions, please don't hesitate to reach out.
Replied February 2024
Andrew
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Why Splashtop is one of the best Remote Support softwares on the market.
Positive, easy to deploy and manage.
PROSEase of use, cross platform compatibility, OS and IOS, full featured app. and all at the price point that's better than most remote support softwares on the market today.
CONSNone so far I very happy with the features and stability of this software.
Reason for choosing Splashtop
Bad customer support (email Only), buggy software, and a very high price for year subscriptions.
Reasons for switching to Splashtop
Bad customer support (email Only), buggy software, and a very high price for year subscriptions.
Vendor Response
Hello Andrew, Thank you for taking the time to share your experience with Splashtop. We appreciate your positive feedback on the ease of use, cross-platform compatibility, and the full-featured app, all offered at a competitive price point. We're delighted that Splashtop's deployment and management have been seamless for you. We're committed to providing a top-notch user experience, and your feedback encourages us to continue delivering reliable and cost-effective solutions. If you ever need assistance or have further comments, feel free to reach out to us. Thank you for choosing Splashtop.
Replied January 2024
