About Tableau

Tableau is an integrated business intelligence (BI) and analytics solution that helps to analyze key business data and generate meaningful insights. The solution helps businesses to collect data from multiple source points such as SQL databases, spreadsheets, cloud apps like Google Analytics and Salesforce to create a collective dataset.

Tableau's live visual analytics and interactive dashboard allow slicing & dicing datasets for generating relevant insights and exploring new opportunities. Users can create interactive maps and analyze data across regions, territories, demographics and more. Tableau helps to create a narrative story of the data analysis with interactive visualizations that can be shared with their audience.

Tableau can be customiz...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 8, Windows 10

1,422 Reviews of Tableau

Average User Ratings

Overall

4.54 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(861)

861

4 stars

(482)

482

3 stars

(61)

61

2 stars

(12)

12

1 stars

(6)

6

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1422 results

June 2019

Shishir from Exusia

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

June 2019

Excellent tool for Data Visualization with simplicity

I have worked on domains like Telecom and Network where in I have been using Tableau. Its really liked by senior management as it shows each and every bit very clearly to relevant stake holders. For example, Marketing head likes region wise revenue sale dashboard which gives region/sales manager/product wise sale.

Pros

There are many features which lot of users would have liked:- 1. Connection to almost all database 2. Many types of Charts can be created including Sankey, Doughnut, Maps etc. 3. Its has the feature of data blending and data extraction 4. Dashboards can be viewed on multiple devices like tablet, mobile and laptops. 5. Its really fast while drilling down or filtering out from any dashboard.

Cons

Its a bit expensive tool as compared to other data visualization tools however its a value for money.

Reasons for Choosing Tableau

There were multiple check points before choosing Tableau:- 1. We refereed Gartner quadrant which showcased good image of tableau. 2. Reviews taken from friends who are working in other organisation. 3. Some POCs developed on Trail version of Tableau

Reasons for Switching to Tableau

It was a organisation demand however but as and when I started working on Tableau, I really liked working on it.

February 2021

Paul from Everise

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2021

Best looking data analyst tool

Extremely happy with Tableau. Compared to other tools like PowerBI or Qlik, Tableau is far ahead, and improving all the time. Going forward, as the products are now, I can't imagine choosing any other.

Pros

Tableau Desktop absolutely produces the cleanest and most intuitive reports of any software like it. The learning curve for basic functionality is short and the online resources for deeper dives are plentiful.

Cons

Reports distribution in Tableau Desktop is clunky and connecting to SharePoint or similar distribution tools are too difficult to setup without professional IT assistance. Tableau Prep is still in early stages of development. Some Flows take much too long for what shouldn't be so challenging an operation.

Reasons for Switching to Tableau

Better, more intuitive functionality. Cleaner aesthetic.

August 2020

Aurel from revendo AG

Company Size: 51-200 employees

Industry: Computer Hardware

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

August 2020

Aggressive onboarding, false statements. Not customer-oriented.

We were on 30 days trial. The trial was about to expire but things didn't work correctly. Tableaus aggressive onboarding team made me sign for a one-year contract anyway. They promised to support us until everything works. But that did not happen. So I talked to them. Someone seemed to understand and said, he'd cancel the invoice and give us another trial and hopes, thins will work. After a few months, it worked indeed. So we purchased again. But: we never got a license even we already paid. Statement: the old invoice needs to be paid. So although we have a written confirmation, that the invoice is cancelled, tableau didn't cancel and now we have no money and no license. Very sad company. The product might be great but the philosophy horrible.

Pros

Once you have your data ready in a way, tableau is able to connect, it's an easy to use tool.

Cons

There's supposed to be a web data connector between Filemaker and tableau. This is not working. Tableau sales representative do not care about it.

December 2020

Thomas from MarketScale

Company Size: 51-200 employees

Industry: Media Production

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

5.0

December 2020

A premium option at a premium price point

Overall Tableau is a great BI/Visualization tool where the only limitations are what your team can do with it. The platform itself has every bell and whistle you could want and provides a ton of customization for various use cases. The challenge arises when moving to the logistical management of the platform, specifically around access, user education and price. While it might be great for individual organizations, our use case of deploying dashboards to hundreds of clients just isn’t what Tableau was built for. If you have the right use case and team to support it, it’s a fantastic option. But if you’re lacking in those areas (or perhaps want a tool with more automatic BI/AI capabilities), there’s likely a better option for your organization.

Pros

There is a reason that Tableau is synonymous with data visualization tools to many people and organizations. It’s a premium product that can do pretty much whatever you want it to. Tableau’s features are limitless and with the proper resources to maintain and deploy it, you’ll rarely identify capabilities that it doesn’t have. It is truly a BI tool that enables your team to overcome any obstacle they face. I specifically enjoyed some of the advanced visualization capabilities of Tableau that more “basic” tools don’t offer. The time series visualizations are easy to configure and are always a crowd favorite. The ability to deploy on-premise or in the cloud means that organizations can configure to their preference. All in all, it is an incredibly powerful tool that leaves very few stones unturned.

Cons

The three biggest drawbacks to our organization continuing with Tableau were ease of use, cost scalability and functional scalability. Tableau is not the tool for organizations that lack technical resources. It’s not as “plug and play” as other options on the market and requires significant training of architects to fully take advantage of all its capabilities. Tableau also isn’t the ideal solution if price is an obstacle in your organization. Frankly, it ain’t cheap. Depending on your desired level of investment and the number of users you’ll need, it can run the tab up quickly. Additionally, user management in Tableau itself isn’t an issue, but deployment presents its challenges. Other options on the market are much easier to introduce users to (here’s your login, go to this URL and boom, you’re good to go) whereas Tableau requires more configuration. This is dependent on which Tableau version you utilize, but there are efforts involved in scaling the platform.

Reasons for Choosing Tableau

Frankly, these two products couldn’t be more opposite. While Geckoboard is easy to configure and scale, it is INCREDIBLY limited in functionality and visualization options. They just aren’t even the same type of tool, though we considered both for scalable dashboard needs. We eventually moved to Grow as our permanent solution since it was a kind of middle ground between these two extremes.

January 2021

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

January 2021

Very comprehensive and all-inclusive solution

The ability to build dashboards that capture data that originate from sources so that it can be compiled in reports and dashboards that are used to analyze performance data of digital marketing campaigns.

Pros

The ability to create and visualize sets of data in a number of different ways, and tailor it to your liking something very powerful about the tool that really stands out. Having one set of data and being able to visualize and paint of a picture of that data in two different ways side by side in one dashboard really stands out for me.

Cons

The time it has taken to get in touch with customer support at times when there are urgent issues has been a frustration and has prevented our team from being able to troubleshoot a few different technical product issues in a timely manner.

Reasons for Choosing Tableau

Based on user reviews, through product demos and feedback on the initial product walkthrough, I found the solution to be tailored more to our teams needs.