2 Step Reviews

RATING:

5.0

(3)
Overview

About 2 Step Reviews

2 Step Reviews is an automated review request software designed to help businesses get more online reviews from customers. This software supports small businesses and service providers who want to improve their online reputation and search engine visibility. It can be used by restaurants, retail stores, service professionals like plumbers and lawyers, and healthcare providers. Key features of 2 Step Reviews include the ability to automatically send text review requests to customers and then send follow-up reminder texts if they don't leave a review right away. The software aims to convert 50% of review requests into published online reviews, which is much higher than the 1% conversion rate from manual review requests. By generating more 5-star reviews on Google, the so...

2 Step Reviews Pricing

Free trial: 

Not Available

Free version: 

Not Available

2 Step Reviews Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for 2 Step Reviews

3 Reviews

allison

Public Safety, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

2 Step Reviews - Review

This company is amazing always there when i have a question and has helped Grow my business beyond my expectations .

PROS

So Easy to use and keeps us on point love it.

CONS

nothing not to like super easy to use totally transparent

David

Banking, 5,001-10,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

2 Step Reviews gets reviews

They are fast to respond when we reach out to them. Onboarding and implementation were very easy.

PROS

The ease of use. The app and the web version are very easy to use and understand

CONS

Everything looks good here. Noting to add.

Brody

Construction, 2-10 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Fantastic using for your company’s reviews

PROS

How simple it is to leave a review, and show to potential customers

CONS

I don’t have any complaints, it’s a great software