Clootrack
Overview
About Clootrack
Clootrack is an intelligent customer experience analytics platform that helps D2C brands understand the reasons why CX scores like NPS, CSAT, Star ratings drop. Our powerful AI-driven engine gathers and analyzes billions of customer reviews to provide you with actionable CX insights.
150+ Brands including HSBC, Skoda, DBS, Tata Group, Xiaomi and Vivo use Clootrack.
Clootrack helps you answer
* What customer experience factors increase your sales?
* Why customers switch from your brand?
* Qualitative insights from Voice of Customer initiatives
* What are the strengths and weaknesses of multitude of emerging competitors in your category?
Clootrack Pricing
Starting price:
$25,000.00 per year
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Clootrack
1 Review
Shardul
Automotive, 10,000+ employees
Used monthly for less than 2 years
Review Source: Capterra
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Good experience
PROS
Visualisations are very good and created charts are very useful
CONSSometime the data is correct but the interpretation is not, mostly nothing to not like