ReputationStacker
About ReputationStacker
ReputationStacker Pricing
Starting price:
$69.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for ReputationStacker
1 - 5 of 30 Reviews
Thomas
Verified reviewer
Banking, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Reputation Stacker the best in its field
Since I began using Reputation Stacker for my business and it has been such a great experience! The platform is incredibly intuitive, and their customer support has been top-notch. I was able to quickly set up my business profile, manage reviews across multiple platforms, and even customize automated responses for customers. They continuously update their software with new features and innovations that help me stay on top of my online reputation and gives me a much better understanding of what customers are saying about our business. I highly recommend Reputation Stacker to any business looking to stay on top of their online reviews and use the data to improve customer satisfaction and loyalty.
PROS1. Reputation Monitoring: Reputation Stacker automatically monitors the brand’s reputation across the web and social media, responding to customer reviews and comments helping you stay on top of your reputation2. Messaging Platform: Reputation Stacker offers a two-way communication platform for engaging customers and responding to their inquiries with ease.3. Campaigns: Reputation Stacker allows businesses to create customer loyalty campaigns to reward regular customers or encourage new customers to engage with the brand.4. Analytics: Reputation Stacker provides customer insights that help businesses understand the perception of their brand by offering detailed customer analytics.5. Automation: A range of automated processes help businesses save time and provide better customer service while engaging with customers at scale.
CONSI cannot think of anything that is missing
Reason for choosing ReputationStacker
Features and customer support
Vendor Response
This is so great to hear, Thomas! PS - A new batch of features to help you get even more reviews is launching very soon...
Replied November 2023
Matthew
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Great and Easy to Use
Overall Reputation stacker has been a good service and customer service has always been prompt. Only issue is when I do need assistance finding the info for emailing or calling support is not easily found. Usually, have to go to the main website where they have a contact us for sales dept and begin communications through there.
PROSEasy to use and fair price for the service. I always recommend this to my friends.
CONSDoesn't include all of the sites we're reviewed on in the log or widgets.
Vendor Response
Hey Matthew - you can always email us at support@reputationstacker.com and we'll get right back to you! It's great to hear that the system is working so well for you, and we REALLY appreciate the recommendation :)
Replied November 2023
Valerie
Cosmetics, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed September 2019
Not sure worth the value
Did not think it was that easy to use or understand. I decided to drop it.
PROSTexting and email offered.
CONSRequires a lot of work because it is not integrated into my own Customer management system. Decided to drop the software. Also, in Canada they charge this software in American dollars which I did not know so my bill was 25% bigger than expected.
Vendor Response
Thank you for the feedback, Valerie. We're introducing integrations in the next month, which will make getting more reviews completely hands-off for you. Hope you'll give us another try!
Replied November 2023
West
E-Learning, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Amazing Service
Exceptional service that has giving me the power of having a positive google ranking. Before Reputation Stacker I had 1 review and it, unfortunately, was a 1 star review. Now after using this service for the past few months I have over 30 reviews and a 4.8 star ranking on google.
PROSI love how I can catch negative reviews and respond to them before they end up on Google. This service is the reason I have a 4.8 star rating! I also love how easy and quick it was to get started. I literally had my account up and running in less than 20 minutes.
CONSI am not sure how to use the word cloud or even if it would be helpful if I did. I feel like an exportable excel spreadsheet with these same words would be more useful if I were to use this.
Vendor Response
Only a 4.8 star rating, West? Just kidding - that's fantastic! You must be doing a lot of things right to earn those reviews, and we're super excited that ReputationStacker helps you get more of them.
Replied November 2023
Ryan
Hospitality, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
The Best I’ve found
I’ve used several review request services through the years, reputation stacker has been the best decision I’ve made as a biz owner to capture customer reviews. My company outpaces competitors by a margin of at least 7 to 1 in reviews across review platforms. I’m super satisfied with the service and results.
PROSEasy interface Effective results Ease of use
CONSNothing that I can think of stands out as a negative; it’s all good.
Reasons for switching to ReputationStacker
I can’t remember the names; but I used at least 3 review request software services in the past several years.
Vendor Response
It's always good to hear that we're better than the competition, Ryan ;) Glad to hear that ReputationStacker is helping you get more reviews!
Replied November 2023