Shiji ReviewPro Hotel Reputation
About Shiji ReviewPro Hotel Reputation
Shiji ReviewPro Hotel Reputation Pricing
Please contact Shiji Group directly for pricing details.
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Shiji ReviewPro Hotel Reputation
2 Reviews
andrea
Hospitality, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Customer service is exceptional!
Overall, the experience I had with ReviewPro was positive and successful. The success is mostly due to the great teamwork between the property and the ReviewPro representatives. They cared deeply about our goals and worked creatively to meet our needs.
PROSThe very best thing about ReviewPro, aside from the functionality, is their customer service. Their team is willing to meet as many times as possible to ensure easy deployment, successful campaigns, and clear understanding. We hosted zoom meeting with ReviewPro reps in order to create customized surveys to capture strategic data and influence customer loyalty. The custom options that were available made the process positive and successful. We liked that we could incorporate all of our own branding credentials from logos to colors and even wording.
CONSThe cost is high for small sized properties. The scale is not matched for privately owned small sized hotels and inns.
Teodora
Leisure, Travel & Tourism, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
ReviewPro forever
Con ReviewPro, hai il controllo totale della tua Brand Reputation, ti serve meno tempo per rispondere a TUTTE le recensioni ( utilizzando i template di risposta) in più hai la possibilità di utilizzate le lingue che ti servono.
PROSIl fatto di poter gestire 11 strutture da un unico dashboard è estremante utile. Si perde un sacco di tempo saltare da una piattaforma ad altra, logarti, autenticarti . Qui hai la possibilità di vedere tutto. Poi, è molto intuitivo e facile, e quando non si capisce qualcosa, l'assistenza è estremamente cortese e tempestiva
CONSIl fatto che non sono tutte le piattaforme visibile. La più grande perdita è stata Facebook.
Reason for choosing Shiji ReviewPro Hotel Reputation
Per la facilita d'uso.
Vendor Response
Thank you for your review, Teodora. We're so glad to hear that you find Shiji ReviewPro useful in managing your day-to-day operations and saving time. We've worked hard on the features you mention like response templates and languages, so it's great to hear they are of benefit. As for Facebook reviews, you'll be happy to know that our engineering team is working hard to get the API back online so you can once again use it. Make sure you read our 'Product Spotlight' updates to ensure you get the latest improvements and are notified right away! Very best, the Shiji ReviewPro team.
Replied February 2023