BestRx

RATING:

4.8

(70)

About BestRx

BestRx offers pharmacies a comprehensive software solution that is highly intuitive and can be customized to meet the unique needs of each pharmacy. This includes many time-saving integrations, first-to-market features and remote functionality for multi-store owners. With BestRx, pharmacies can: - Quickly perform real-time benefit checks - Accept e-prescriptions, capture patient signatures and submit claims electronically - Automatically process prescriptions afterhours - Easily manage employee timecards - Efficiently manage deliveries - Streamline their inventory management process Our software also includes: - Interactive patient profiles - Robust operational reporting - Electronic patient communication tools, including two-way messaging We've also added adva...

BestRx Pricing

BestRx offers three tiers of service, so pharmacies can select the functionality that best supports their pharmacy's needs and budget.

Free trial: 

Available

Free version: 

Not Available

BestRx prescription management

BestRx Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for BestRx

1 - 5 of 70 Reviews

Mark

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2023

Best rx system

Absolutely very happy and will recommend highly and will continue as long as I am in business

PROS

Ease of use and up to date on new requirements and great reports and faster access to data and faster access to help

CONS

It is getting pricey and some times the updates created little bugs and issues but they do solves them quickly

Reason for choosing BestRx

It was the best for my size of business ease of use ,price and customer service

Reasons for switching to BestRx

Other system was difficulty and most of my friends who had best rx and if we needed any pharmacist help it was available without worrying about training themOn your system

Vendor Response

Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. As always, please don't hesitate to reach out if we can assit you. Thank you for being a valued BestRx customer!

Replied June 2023

Prasanna

Pharmaceuticals, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Manager

The best software as compared to the several other's I have used.

PROS

Very easy to use and train people on this system, if something need updating or if we are looking for a new feature they are very responsive and will get it in upcoming updates,

CONS

Charge account management and tracking prescription deliveries in the system is not that advanced but after sometime we get used to it.

Reason for choosing BestRx

ease of use and navigation in the system to different features.

Vendor Response

Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. We appreciate your feedback and will share your suggestions with our developers to identify ways we can enhance the account management and delivery tracking functionality in the future. Thank you for being a valued BestRx customer!

Replied June 2023

vijay

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed June 2023

Best Rx review

PROS

easy customer service and help desk. It was easy to get hold of the computer help desk

CONS

Dual billing and medication database. Prescription billing information of past is very hard to read

Reason for choosing BestRx

pricing and live training for 2 days

Reasons for switching to BestRx

way too expensive and computer help desk. Take time to find somebody to help with problem

Vendor Response

Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. We appreciate your feedback and encourage you to reach out if we can help with anything. Thank you for being a valued BestRx customer!

Replied June 2023

Lisa

Pharmaceuticals, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Great Pharmacy Software

My overall experience has been generally good. I have been using Best Rx Pharmacy software for 13 years and I have no complaints.

PROS

Best Rx is very user friendly, and the integration process is very quick and efficient with minimal down time.

CONS

The only aspect I dislike is the ability to find a patient by the date of birth

Reason for choosing BestRx

More familiar with Best Rx and more user friendly

Vendor Response

Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. You are able to search for a patient by their date of birth in BestRx. If you contact our customer support team, we would be happy to show you how! Thank you for being a valued, long-standing BestRx customer!

Replied June 2023

ben

Pharmaceuticals, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

very easy and fast to use bestrx software

very good, fast problem solutions and remote fixing same time, anytime, like its speed, very fast

PROS

very easy and fast to use bestrx software.. delivery program for capture sign.. very fast

CONS

not much all works well. there are more features i am still to use actually.

Reason for choosing BestRx

bestrx is simpler to use and faster .. as you can use keyboard shortcuts vs the mouse with primerx or other software

Vendor Response

Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. Thank you for being a valued BestRx customer!

Replied June 2023