About CORESense

CORESense is a cloud-based point of sale and retail management solution that is designed for merchants.

The solution helps retailers to keep track of their in-house inventories and manage orders received from customers. The reporting feature helps in providing a real-time update of business operations and allows users to export them into various format. With a variety of reports available, users can view and extract information regarding sales and inventory and financials that covers sales, taxes, payments, shipments and more.

With CORESense, merchants have access to customer and product information across different mediums. All transactions and data are centrally processed that allows users to view information in real time across different platforms,...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

12 Reviews of CORESense

Average User Ratings

Overall

4.08 / 5 stars

Ease-of-use

3.5

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(5)

5

4 stars

(4)

4

3 stars

(2)

2

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 12 results

December 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Does it all

Pros

We've evaluated a number of alternatives and even considered building a custom solution. No other system provides the same level of features as Coresense: eCommerce, POS, back office, fulfillment, multi-brand. As an added bonus, even as a SaaS platform, we can pay to customize the software, which we've done quite extensively.

Cons

The back office software is quite complex and the design is showing it's age. That's to be expected though as the software has a lot of features, but it gets the job done.

January 2017

Daniel from Genius Jones

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

January 2017

Gives us a competitive advantage

We've been running our retail business on the Coresense platform since 2005. With Coresense, all our sales channels are running off the same back end. Coresense handles our POS (multiple stores), phone orders, web sales and gift registry. This allows us to manage our inventory most efficiently and economically. Also, customer management and email communication are integrated within the Coresense environment, which allows us to easily track all client interactions. We can generate robust reports using the parameters we choose and export the results to Excel. Inventory management, shipping, purchase orders, bar code labels -- everything is handled easily and seamlessly in Coresense. Web updates are simple. Coresense is web-based, so it runs on any web-enabled device and anywhere there's an internet connection. In short, Coresense provides small to medium size retailers with the feature set needed to compete effectively with much larger retailers, and at an affordable price. Having looked at other retail solutions over the years, I haven't found another that can come close to offering everything that's available in Coresense.

Pros

Robust feature set. Web-based, so it runs anywhere there an internet connection and a web browser. Almost no down time, and no IT department required on our end.

Cons

The feature set is so rich, it can be intimidating to a new user.

January 2020

Dennis from Department of education

Company Size: 10,000+ employees

Industry: Education Management

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

January 2020

Helpful!!

My overall experience has been amazing because I have now better skills , I learned more and I can handle my business better

Pros

I like the fact that made me save time and was helping me to be more organized and make more money because of using it

Cons

I didnt like the difficulty to use but this difficulty once you learn more how to use it you became an expert and is in your profit to manage better

July 2018

Len from Colour Basis

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

2.0

Customer support

3.0

Functionality

3.0

July 2018

Has some nice features but some have odd holes and don't work as expected. Checkout is sloooow.

High cost and usability/functionality holes outweigh the benefits.

Pros

The main thing is that it allows us to support all our channels from a common database. It offers some but not a lot of 3rd party integrations.

Cons

Customer logon and going to the checkout screen is slow, generally takes 8-10 seconds to make the transition. It has an antiquated back office that's very hard to use, even by experienced IT folks. Typically the edit, delete/deactivate, etc. icons in the back office are too small/close together for ease of clicking the right icon. Not all icons have ALT/Title tags so you miss out on screen help if you're not familiar with the icon on a particular page that you don't visit often. Often the help offered is of little value. The back office is littered with all sort of artifacts regrading options/programs you aren't using. Back office has no sorting options for functions like the product and customer managers. The choice of how many items to display on a page ought to use a cookie so you don't have to override the default 20 per page every time you visit a page. Your only option for advancing to the next screen is Next/End instead of incremental choices, ala Google results. It has odd differences with what you can do via the SOI versus what the public user can do. Many of its templates aren't entirely responsive so you have to do custom work. It uses a single state/country table for both the public side and the back office. Clients may want to limit the public side to US locations but be able to order from vendors in non-US locations. Email template process is very poor. While it's expected, it's always disappointing be misled by sales.

December 2018

Justin from Sportdecals

Company Size: 51-200 employees

Industry: Textiles

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

December 2018

A platform so nice we used it twice.

We first found CORESense when we were looking for a more robust platform for our web store. After numerous calls, meetings, and one failed "trial" and design layout with other companies we found that the people at CORESense "just got us". Working with their professional services, we created our store with some fundamental custom functionality for our specific business needs. The overall process was easy and relatively painless, one of the benefits to working with a group that understood our business needs. To this date that original store was our best performing online store/business generator. Fast forward a couple years and a change in ownership, we left the platform for another due to the new owners "knowing better". After spending more money than we had for CORESense the first time around on a "free" platform, the company changed hands again and we're now back on the platform that served us best to date.

Pros

It's incredibly feature-rich, with new features rolling out often. The developer preview area is very useful tool for anyone managing their own store.

Cons

Features and options sometimes "get lost" or are hard to find in all the text-heavy menus.