Details Flowers
About Details Flowers
Details Flowers Pricing
Details pricing starts from $150/month for 1 user.
Starting price:
$25.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Details Flowers
1 - 5 of 219 Reviews
Sara
Verified reviewer
Retail, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Game changer for my business
A software has definitely helped improve my overage cost for supplies and perishables as well as under selling myself
PROSI absolutely love that the software I was able to streamline my business in so many ways. The stem counter is priceless and helps me save so much money when I order flowers. I love being able to see average cost of each stem it helps me price designs accurately maximizing my profit. The invoicing feature makes everything so convenient and easy for my clients to make payments. I can't wait to see all the future features they will be implementing over the next few months and looking forward to being able to sync my calendar with my booked events.
CONSThe cost has significantly increased since I started using the software when it was first released.
Vendor Response
Hi Sara, We love that you proclaim Details as a "Game Changer" for your business! We know that you have been with us for quite awhile, so you've definitely seen some of the changes and goals that we've had for the software. We love that you are finding so many priceless and valuable features. Pricing is definitely our strong point, so we are so happy that you are finding the benefits and streamlining your workflows. Although we strive to maintain fair pricing, we have not increased pricing for our actual clients. Some of our earliest adopters still have their initial rates. We definitely recommend locking in your annual rate. Our goal is to keep pricing at a minimum, but as we all know, development and storage are costly features. We appreciate your feedback, and look forward to working with you over the years to come. Thank you for your review! Sincerely, Corrine Heck CEO/Founder
Replied December 2018
Rory
Events Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2021
Needs Updating
It's works for now. I may reevaluate next year. Support is great but it's not easy to suggest changes and I don't see that any are being implemented. For how old the company is, I expected better. There are many ways that they could improve it and make it more user friendly.
PROSThe support is fast and friendly. The main reason for buying this software is the built in flower pricing. It was fairly easy to start using but I think learning this software was probably easier for me because I've used 3 different types of similar software in the past.
CONSI'd like to be able to customize the templates more. I need more space for inspiration photos and would like to make it more on brand with my own font etc. I need to be able to drag and drop photos to make it faster. I need to be able to save PDFs so that I have planner's mood boards etc. at hand. I was expecting more inventory to be in there- there are many flowers that are very typically used that aren't there. The Accent Decor items are old and need to be updated, so they aren't very useful.
Reason for choosing Details Flowers
Flower pricing and I thought the design board would be better.
Reasons for switching to Details Flowers
I was working for a large company that did a wide variety of rentals so they chose the best software for that. I started my own business and wanted something more florist based.
Vendor Response
Hi Rory! Thank you so much for reaching out with your feedback. We are glad that our Support team has been very helpful as we pride ourselves on giving an elevated level of customer support. We also appreciate your feature requests and I have ensured they are all logged! We do have some exciting updates coming soon and we will be sure to let everyone know as soon as they are implemented! We are certainly looking forward to growing together over the next year and thank you for being a valued member of our community.
Replied March 2021
Michelle
Events Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2024
Big Learning Curve, but has Potential
Customer service is 5star. It's the only thing that has kept me using it. But it's been hard, I can't lie, switching to this system. I hope it gets easier, but I'm not there yet and we have been using it about 2 months.
PROSEase in recipe building and receipe retainment
CONSHow hard it has been to transition over to it from Honeybook, the loading of initial product and lack of catalogue from suppliers we use.
Reasons for switching to Details Flowers
I thought it would turn using five programs into one.
Vendor Response
Hi Michelle, thank you for taking the time to share your experience with us. We're glad to hear that you've found our customer service to be 5-star; providing exceptional support is a top priority for us! We understand that transitioning to a new software can be challenging, and we appreciate you sharing your experience with us. We'd love to connect and learn more about the issues you've faced, and to learn more about which suppliers and product you'd like to see in Details next! Your feedback is invaluable to us as we strive to improve our platform. Thank you, and we look forward to connecting and helping you become a Details super-user!
Replied February 2024
Emily
Design, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
I LOVE Details!
100% Wonderful in every way! My team loves it, and my clients love it!
PROSEasy to use. Fast to learn. Visual. Intuitive. Fun!
CONSI wish I could include more inspiration images than one per item. I wish I could move images to fit the home page better.
Reason for choosing Details Flowers
Details worked most intuitively for me immediately. I was able to jump on and start using it from day one and it has forever made my client experience better, proposal writing process smoother and easier to communicate, and takes less time to produce proposals than ever before. I love the way it counts stems and all the documents created are all so useful!
Vendor Response
Thank you for such an amazing review, Emily! We are happy to hear how much value you are finding in Details, and appreciate your feedback.
Replied February 2024
Allyson
Design, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2020
Beautiful Proposals
I feel much more confident submitting proposals to my clients!
PROSThe finished product is absolutely gorgeous and certainly helps clients commit to booking due to it's eye catching proposal package! I also love being able to add our rental inventory and additional items in the item gallery. I do wish it took fewer steps to add items but it's nice to have such a high level of customization.
CONSIntegration with invoicing has been difficult. It also takes many steps to finalize the proposal. On average it takes me three to four hours from start to finish, which can be daunting. I'm sure there are ways to streamline the process. My next step is to search for tutorials to help make this a faster process. Something that would be helpful would be an integrated inquiry format that transferred the inquiry form on our website into a client profile. It seems like many things that could be a one or two click fill in when finalizing the proposal takes many repeated steps. I'm sure I'm not running the software as efficiently as I could be. I'll be looking into that in the future.
Reason for choosing Details Flowers
I loved the look of the Details proposals. It felt like the most professional end product and I wanted potential clients to feel like they're in good hands when they book their wedding with us.
Reasons for switching to Details Flowers
I wasn't happy with the look of the finished proposal. There were many updates promised and never delivered.
Vendor Response
Hi Allyson! We are so happy to see that you are loving our beautiful software! I would love to let you know that we are currently working on an intake form that you will be able to integrate into your website and the information will then be input into the Details software! This will be out soon after we have properly tested it to make sure it is the best it can be for our clients. I would also like to extend an invitation to schedule a one-on-one training course with a member of our support team. Please reach out to our team so that we can get this set up! Thank you for your wonderful review and we look forward to growing together!
Replied April 2020