EVO Payments
About EVO Payments
EVO Payments Pricing
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Most Helpful Reviews for EVO Payments
1 - 5 of 21 Reviews
Jerome
Computer Software, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2022
good service but you should be careful about adding charges
easy to integrate with invoice softwares
CONSadding charges should be told clearly when it comes to decide using this service
Tony
Verified reviewer
Retail, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2019
EVO is a pretty standard credit card processor with no standout features.
We needed a credit card processor for the POS component of our system and they were tied into Clean Cloud our CRM and POS system. We chose them because of the terminal pricing and the tie-in with our systems.
PROSThe customer service and onboarding process was excellent. The people were nice, the program for establishing a new account was generous with terminal discounts. The people were just absolutely the friendliest you could hope for.
CONSThe reports were difficult to navigate and that was after I finally got into the correct website for that information. I was given two different ways to login and one was not helpful at all and after a call the customer service folks got me where I needed to be for the info but the reports were not as robust as we needed.
Reason for choosing EVO Payments
Pricing.
Reasons for switching to EVO Payments
The Revel system while excellent was not the correct system for our industry and had limitations we could not overcome.
Michael
Veterinary, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed April 2021
Not for small businesses
My overall experience is poor. I will not be using EVO Payments again. I do not believe it is an appropriate software for busy small business owners.
PROSEVO payments integrated with my invoicing software. There were sometimes glitches where I would have to independently review transactions on the EVO site. But most often, the integration worked well.
CONSWhere do I start. I began to explore options while our business was down due to COVID. I tried another software that had better rates, very transparent pricing and faster delivery to my bank account. During this time, my fees at EVO were still $139 per month whether I used the service or not. So, after examining EVO for my business, I decided to cancel. Canceling was also a very unnecessary process. I had to call and talk to two different people. Then, I had to wait while they read the contract that I signed. Another 10 minutes and the informed me that I agreed to 2 months notice and if I terminated early I would pay a $250 fee. I opted for the $250 especially planned to charge me $139 monthly anyway. Then I had to write a letter and restate all of this- which I did. I asked for a confirmation by email which of course I have yet to receive.
Reasons for switching to EVO Payments
transparent and reasonable rates, quick deposits.
Denia
Consumer Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2024
Bad contract and sales practices, very dishonest.
Horrible experience, They raised the prices without advice. The equipment they provided was the worst, costumer service is horrible.
PROSI didn’t like anything about that company. I was just tired to be looking around for a good processing company.
CONSThe have hidden fees, raised rates without letting you know, absolute and awful processing equipment. Horrible costumer service.
Trevor
Furniture, 2-10 employees
Used less than 2 years
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2021
Deceptive and Sneaky Charges
Awful. They will be deceptive and make it nearly impossible to cancel. Be careful using Evo Payments. Look at your contract very closely and make sure to keep an eye on the added charges.
PROSI was forced to use EVO because it was the only processor for our old POS.
CONSThey are not a trustworthy company to work with. They are terrible at responding and will make it difficult to cancel.
Reason for choosing EVO Payments
I was forced to use EVO because it was the only processor for our old POS.