Infrasys Cloud POS
About Infrasys Cloud POS
Infrasys Cloud POS Pricing
Please contact Shiji's Infrasys directly for pricing details.
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Most Helpful Reviews for Infrasys Cloud POS
1 - 5 of 19 Reviews
Khải
Verified reviewer
Hospitality, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
good pos
easy to use, good support team , cloud is fast.
CONSimprove ui/ux desgin,maybe can load images for real outlet and put table in.
Jose
Hospitality, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
One of the Best Solutions for POS systems
The system is reliable, easy to use and with a great team behind it. And also have a very competitive price. I love the installation team, is great and friendly they help you thru all the process and answer all your questions about the software.
PROS- Easy to use - Great integrations with Oracle Opera - Great Installation Team. - Great Customer Support.
CONS- Some issue with Opera Interface at the Beginning but after few tweaks everything works smoothly.
Reason for choosing Infrasys Cloud POS
First, they support. All the guys who works with them love it. Also, the price is competitive and they give to us more personalization options.
Reasons for switching to Infrasys Cloud POS
The customer service from Aloha is the worst, also we have several terminal that doesn't work and never received a straight proposal to make them work.
Vendor Response
Hello Jose, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.
Replied October 2020
Sudip
Hospitality, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed January 2024
Good Software for Hospitality Business
Overall very userfriendly and efficient software.
PROSInfrasys Cloud POS is very user friendly and easy to use in the outlet. Menu and item management, table assignment and print management is praise worthy. Report viewing and generating is also very user friendly. Support from Infrasys team takes a little while but once connected they do their job diligently.
CONSCheck Printer is directly configured to the local ip address of the POS terminal with which its connected. If the POS terminal ip changes then check printer needs to be reconfigured. Infrasys team should really workaround for this part. Either make it possible for us to configure directly with the hostname of the POS terminal or tweak something so that there will be no need for assigning static ip for the POS terminal.
Akshay
Hospitality, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Great Solution
so far amazing journey deployed this solution in 4 properties -- great feedback from colleagues as well.
PROSpaperless ordering system - We deployed Ipad in most of the hotels works very well.
CONSKDS improvements - think this needs abit of work.
Reason for choosing Infrasys Cloud POS
Price, the architectural setup and its hardware compatibility
Vendor Response
Hello Akshay, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.
Replied October 2020
Made
Hospitality, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Infrasys Cloud POS fast and reliable POS for Resort Food and Beverage operation
In overall experience since we have install at 2017 , were one of happy costumer of Infrasys cloud POS .the system was fast and reliable to manage and operate high volume of Food and beverage transaction . Mobile order improve a lot of our large resort operation - our waiter able directly key in the order on mobile devices and in same time food order printer at kitchen for production . Managing of menu item and system administration very easy can do anywhere and able schedule release or update the menu .
PROS-It's real cloud base and Realtime sync , user able work and manage the system from anywhere - The POS System serve very fast on operation , easy administration menu and system . -Secure with all aspect of action transaction capture in logs . - No proprietary hardware and OS , can work on Windows Base OS also iOS and Android - Reliable of system performance , very minimum down time - Superior of support team , all issue fixed timely manner . Most of issue able fixed under an hours - The development team always hear voice of costumer - all bug fix release immediately and new feature also improve operation - Flexible reporting module
CONSThe subscription model per devices a bit of expensive for property that have devices more then 20 - but that make sense for all high quality system feature and support .
Reason for choosing Infrasys Cloud POS
Compare with feature especially menu management and administration of system Infrasys Cloud POS more easy to operate and serve real cloud base system .
Reasons for switching to Infrasys Cloud POS
Previous system are outdated and running using on premise server only - also the not to easy managing and operate .
Vendor Response
Hello Made, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.
Replied October 2020