Multiorders
About Multiorders
Multiorders Pricing
14-day free trial: Unlimited orders, no credit card required; PRO 50: Free plan - up to 50 orders; PRO 500: $49/month - up to 500 orders; PRO 1K: $99/month - up to 1000 orders; PRO 2K: $149/month - up to 2000 orders
Starting price:
$49.00 per month
Free trial:
Available
Free version:
Available
Other Top Recommended Retail POS Systems
Most Helpful Reviews for Multiorders
1 - 5 of 41 Reviews
Anonymous
1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Works fantastic, Great Customer Service, Few Visual Glitches But Active Developers
Overall I only use Multiorders for syncing Inventory Quantities and Prices between sales channels which works perfectly and once set up I can just leave it to work which it does fantastically, so features like their label creation and shipping I don't have any experience with. In conclusion it does well at what it can do for an affordable price compared to competitors charging 3 figures, however at the end of the day it is a shame to be paying for features that aren't being used, although once their Royal Mail Click & Drop integration gets out of Beta I'm sure to be able to use it for the fullest extent.
PROSWe use MultiOrders to manage inventory quantities between Shopify, Etsy, Amazon, and eBay as well as pricing. The most beneficial feature is the bundling, which lets me bundle multiple SKUs with one SKU to share between them e.g. one Chain that can be attached to many SKUs allowing customers to purchase their product with the Chain, and thus that Chain's quantity instantly syncs across every other SKU offering the same Chain option.Updating pricing and quantities has never been easier practically updating on the sales channels instantly, and I have never had any problems with overselling.The customer support is fantastic, they respond quickly and always understand what you're asking.It gives me confidence that the people working on it evidently are going for perfectionism which is great to rely on.
CONSThe platform has its glitches but only visually, however they just recently upgraded their interface so it's understandable to have a few issues on launch. Products deleted from sales channels do not get deleted from Multiorders which can lead to 'ghosts' in their interface but these do not affect anything.The integration with Etsy is a doozy however this isn't Multiorders fault since the way Etsy handles variations is completely different to how every other sales channel does but Etsy refused to budge.My biggest issues would be that you can only schedule full reimports of a sales channel once a day, which was frustrating on setup but once done it just works.
Reasons for switching to Multiorders
Sellbrite kept causing sold-out stock to sell out which was very frustrating. The ability to bundle items on Multiorders is a literal god-send.
Jodi
Consumer Goods, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Cannot run our business with out it.
After trying several other dashboards and shipping platforms, Multiorders was the only one that had everything we were looking for. It is even better than I hoped for. Highly recommend
PROSThe best part of Mulitorders is the shipping management. Even though it has so many other features, we mainly only use it for that. We used to lose money weekly from the wrong items being shipped or issues with orders but thanks to the ability to add notes, tag orders, and pictures, it rarely happens. It also saves shipping profiles so we are not wasting time typing in weight and dimensions. The customer service team goes above and beyond any time we have had an issue
CONSMy only wish is that there were separate packages for shipping instead of including inventory.
Reason for choosing Multiorders
it had all the features and the customer service when I reached out with questions
Reasons for switching to Multiorders
The previous company did not allow me to see personalization for Amazon Handmade, allow multiple integrations for the same sales channel, and show the item being shipped
Paul
Retail, 1 employee
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2024
Potential
Nice UI, some great ideas and features and very affordable
CONSI used Multiorders for around 6 months. It's nice software and I was very happy to be using it daily for my business. The problem is I think this company was lacking resources and expertise. The first issue occurred early on when they told me they needed to make an update to their code but it would break all my bundles. I had spent hours creating those and I was not best pleased to be told I'd have to do it all again. After that I did use it for a good while, it's really nice to use and yes there were a few glitches but we worked around them and support wasn't bad. It was not uncommon for the system to go down sometimes which was a concern. But the deal breaker for me was when I discovered that my inventory sync with Bigcommerce had stopped working properly and I started to get orders for stock I didn't have. This was a disaster for my business and reputation and I had to pull the plug on multiorders, it just wasn't reliable and up to the task. This was a few years ago so I hope they have improved and solved these issues, I liked the company and staff and I really didn't want to stop using it. In the end, I moved to Veeqo which was a lot more expensive and I think that's part of the problem with the management of Multiorders, they lacked the staff, expertise and ability to offer a reliable solution perhaps because they were under-resourced. I hope they've got on top of things, it had great potential.
ken
Consumer Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
best multichannel software
very easy to use and good backup if just starting
PROSI have been a multi-order customer for a long time after trying others , i would both recommend multi-orders for both price and service the service is excellent
Reason for choosing Multiorders
cost I have been a multi-order customer for a long time after trying others, i would recommend multi-orders for both price and service the service is excellent
Reasons for switching to Multiorders
cost I have been a multi-order customer for a long time after trying others, i would recommend multi-orders for both price and service the service is excellent
Ignas
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2020
Perfect software for our needs
What is best about Multiorders - is customer service and support. Very quick response, and guys go the extra mile to sort your issues out and even add functionality that you request. Software is improving in a very fast pace.
PROSIt just does what we need it to do. We have 100-150 daily orders and we need products to be scanned out for each individual order and it does the job just right. Having a scanner connected to the PC, makes creating orders and scanning process smooth and easy.
CONSReporting is a bit poor, more various statistical reports would be a very useful function. So we mainly do our statics by downloading the orders/products and analysing them from a CSV file. But we used to do that before we got on Multiorders, so it's not a problem for us.
Reason for choosing Multiorders
It just offered the functionality that we needed at a much better price.
Reasons for switching to Multiorders
WASP wasn't doing what we needed it to do, scanning was very lengthy and difficult process.
Vendor Response
Thank you for your positive feedback! We are glad that you enjoy using Multiorders. We are constantly working to offer our customers the best possible experience. This includes new functionality and improving existing features. Thank you for your insights, if you will have any further concerns please do not hesitate to contact us.
Replied July 2020