POSIM EVO Software

4.26 / 5 (23)

About POSIM EVO


POSIM EVO is a point of sale (POS) and inventory management system. The system allows users to choose various add-on integrations and extensions to modify it to the needs of their business. It is a customizable solution and integrates with Magento e-Commerce to manage merchandise levels between online and brick-and-mortar locations. Retailers are able to make sales and maintain their shelves in real time using the iPOSIM mobile app for iOS.

Retailers have the ability to conduct in-store activities, including gift card use, reward programs and customer information management. POSIM EVO includes email marketing integrations that utilize customer data and purchase history. The system also has the capability to manage multiple stores with MultiSite - an add-on that extends the power of cloud storage and reporting across multiple locations - providing owners and managers the ability to oversee store activity, data and sales virtually.



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Supported Operating System(s):

Windows 7, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

23 Reviews of POSIM EVO

Average User Ratings

Overall

4.26 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(9)

4 stars

(11)

3 stars

(3)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 23 reviews

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April 2019

Hartland from Clubb Store Company

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2019

Review of POSIM for mid sized independent retail store.

It is very powerful software that helps us manage our large database of items (38,000 plus at any one time and as many as 80,000 over the course of a year). The software challenges us to be a better managed store. The tech support is the best we have experienced of any software and service we use. With small problems they can help us immediately and the Team Viewer app built in to the software has been quick and flawless. Larger problems have taken a day or two but have not created a problem with operations. In 2-1/2 years we have only experienced one problem that stopped operations and it was resolved within about 2 hours. To be fair, some mistakes in our internal training had created a improper method of entry at the registers. The tech support team worked together to quickly work with us to prevent a future problem.

Pros

POSIM is easy to install with off the shelf hardware and has modest requirements for processing power and storage. The options for timed promotions and offers are very flexible. Generally, the software is the best option we found because of it's price and available record keeping. We like the Macintosh platform and operating system it uses because ease of use and quick training are important in a retail environment.

Cons

Can be slow to respond at registers if the network is not fully optimized. Keeping data up to date is imperative and importing data, while not a fault of the software, is something we are constantly struggling with to improve. A users group for tips and tricks would be helpful as well as collaboration on data and workflows.

April 2019

Lynn from Bare Necessities, LTD

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2019

First POSIM PC User

POSIM keeps getting easier to use with each update. The POSIM staff is fantastic. They are on the ball & get back to us with answers.

Pros

Our store was the first PC POSIM user. The software is pretty much user friendly. When we first started using this system 20+ years ago I felt like this was much harder & more complicated to use. With each update POSIM is very easy to use & offers many more features. They are always coming up with better & easier ways to help us. The POSIM staff also helps explain how to do things if you have a problem & a yearly contract. The yearly contract has been a lift saver for us, especially on weekends when no one is in the office. There is always someone on call that gets back to us within 30 minutes.

Cons

When we first started with POSIM, getting our complete inventory in was a nightmare. Our salesperson didn't realize how much inventory & how many skews we had. Now there is a much easier way.

April 2019

Susan from Starstruck Cat Yarn Studio

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

April 2019

POSIM EVO review

I like having a POS system in lieu of figuring things out manually; however, what I do not like is having to wait to be called back when I have a question or problem. I also don't like having all of the POSIM seminars starting at 11am EST. This means I have to hire an employee to cover my shift during your training if I want to listen to it real time. I was also told when I purchased the system that you would work with me and schedule training etc during non working hours but that never happened.

Pros

The ease of printing labels in the system and tracking customers. My favorite report is the tax report. So much easier to do than manual calculations!

Cons

A lot of the features are not intuitive and require several steps. Reports are not easy to do such as a birthday list of clients.

April 2019

Diana from Whisk Carolina

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

April 2019

Best of the POS I have used

Pros

This sofeware is the best of the POS software I have used in the past. It works well for the type of product we sell and in the single location we have. It allows me to track inventory pretty well and generate reports in different configurations. It is pretty simple to teach to sales people.

Cons

We have our POS set up on Ethernet and on WiFi. If our internet goes down, so does POSIM. Frequently when this happens IP addresses change and it is an ordeal getting everything right again, including connecting to the chip readers. Tech support is good about helping restore things, even after hours but I pay extra for this and wish I did not have to use it so much.

April 2019

Katie from Six Sisters Boutique

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2019

Tons of Features

I've used POSIM for over 8 years now. It's easy to train on, easy to teach on.

Pros

POSIM makes it easy to track and keep up with inventory, easy reports to run, and literally keeps almost all of my information easily accessible on one place.

Cons

POSIM isn't cheap to buy, and then to have any additional features, it's extremely costly. When only using a fraction of what it can do, it makes it that much harder as a small business to pay for things you need it to do, but that don't come with the package. The add-ons are a bit much considering what we already pay for POSIM, like integrated emails for example.

April 2019

Georgia from Deer Valley Resort

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2019

Great software for POS needs

All of the staff at posim we deal with are very professional and courteous. They are very sensitive to issues that affect store operations when we are open.

Pros

The software is very intuitive and easily trained to our staff working at retail storefronts as well as behind the scenes with receiving merchandise. There is a great interface for ecommerce that has worked well for our small online storefront.

Cons

The reporting for multisite is not as robust as we would like. There are occasional issues with store to store transfers. The tech support is very responsive to these issues.

April 2019

Jason from Ice Vault Arena

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

User-friendly, helpful staff and kept up to date

Pros

We have updated to their latest version from POSIM Premier and we have been very pleased with how easy it is to use. The few times we have had any issues using the software or trying to learn to use its newer features, their support staff has been quick to respond and assist us in a quick lesson or correcting the issue.

Cons

We have experienced very minor issues where typing in credit card numbers resulted in a failed transaction but generally the software has been bulletproof and support was able to resolve the issue quickly.

April 2019

Jeff from Architecture & Planning

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

April 2019

POSIM for Mac

We started from the ground up and the POSIM solution was what made sense at the time. Switching after 15 years seems too daunting to even consider. It has suited our needs and we've made concessions to process and workflow to accommodate the software.

Pros

We selected this because at the time it was the only option available on Apple products for a retail POS system. Additional factors included cost, security, and available training for onboarding with POSIM (I do not know if that is the case anymore because the original company was sold a few years ago).

Cons

Illogical work flow (at least from our perspective) and the tech support staff unwillingness to consider that users in the field "in context" may have some insight for how the product could be improved.
Difficulty with upgrades.
Cost of upgrades.
Upgrades that occasionally make prior versions unusable and not supported.
Upgrade process in general and support contract requirement.

April 2019

Connie from Broad Street Wines

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2019

POSIM Review

Overall, the experience is very positive. I would choose POSIM again. The customer service is excellent, and the program works well for my business. I haven't utilized all of the functions - need to do that!

Pros

My customers and I really appreciate the ability to maintain a purchase history.

Cons

While it's been a while ago, I didn't realize that an upgrade to a different program (Java) was not compatible with POSIM. I quickly learned after I lost all of my customer data and inventory records. I'm now backing up daily to avoid another mishap....

April 2019

Connie from Cooperstown Bat Company

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

April 2019

POSIM Review

The thing that negatively impacts us the most is the preferred vendor credit card processing. We feel we are held hostage and are not receiving the most competitive processing fees. There are additional fees for using a non preferred vendor which makes it cost prohibitive. I feel this is ethically wrong.

Pros

POSIM has the most important functionality that we need which is allowing for a database for multiple sales tax percentages based on location.

Cons

This software is easy for long term users. Our summer staff has a harder time with it.

April 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0