We are in the Americas and they are in India time so we typically meet once a week or once every two weeks now that the system is stable with AC who is our day-to-day liaison, zoom Meetings are late night or early morning, I prefer the late night meetings because they typically have answers or fixes/ results by morning. We have a WhatsApp group did we use as a way to keep track of the issues, and We have developed a great working relationship with them. I feel like I have the best of both worlds the ease of implementation of a hosted platform as well as the on-demand customization of a made from scratch platform, With the added benefit that it feels like I have a team of all star developers creating upgrades for me on a yearly basis, Now of course they charge for the upgrades, But at least I feel like my e-commerce marketplace software is not going to fall behind.

I must say the responsiveness of the service organization, from AC who is our day-to-day liaison for setup, app launch, and any technical problems to the [SENSITIVE CONTENT HIDDEN] of FATbit technologies whom I wrote to on LinkedIn out of the blue asking for help because I needed him to pull a team together and help us implement over the weekend. Not only did he respond, but he brought in [SENSITIVE CONTENT HIDDEN], his lead business consultant, who got it done. This means that we bought it on a Friday and we were up and running on Monday. That was amazing to say the least. After that we had four extensive weeks of handholding so we could learn to use the system, [SENSITIVE CONTENT HIDDEN] assigned AC to our account as many things that we thought were bugs turned out to be just lack of understanding of the system on our part. Now we are entering a phase where we have dozens of sellers and thousands of products in the system, the platform is stable terms terms of configuration parameters, and we are now ready to have them do some customizations on our app (user experience changes to front end and building an API connection for the backend). They are a great team and have designed a great software, I highly recommend it.

For an e-commerce software it’s important to be able to have the various stores that are going to be selling in the marketplace be able to upload their products, and they have designed a very very robust mass importing and exporting capability. You can import products, inventories can be changed and pricing can be adjusted, and many of our clients are taking advantage of that capability as they update pricing and inventory multiple times a day, especially now with the Christmas season coming to an end and the volatility of the dollar in global markets. The part that is lacking is that I wish FATbit would have build a flat out API that takes advantage of the robust import/export functionality because many of our clients are now sophisticated enough, and they would feel more comfortable importing their 20,000 products through an API then by XML upload. In addition or flexible architecture depends on rest API’s and web hooks, so we can connect to our accounting software, logistics, zappier etc. Yokart has done many customizations for many clients to be able to do these connections, but in this new era of flexible architecture, I believe this should come with the system just like they have a native connection to PayPal, Stripe, and Shipstation. We are going to pay for a customization project to build out an extensive API infrastructure, and my hope is that they use it as a standard part of their next version so others in the future won’t have to worry about this or pay for it.

Overall, I have been very impressed with Yo!Kart. Upfront, the cost seems more than their competitors, but it's a one time cost, as opposed to a subscription model, so after about 2 years with the subscription of their competitors, it will be cheaper, and over the next 20 years, it's a fraction of the cost of their competitors. The possibility to customize, and even hire them to do the customizations, has been the biggest selling point for me. They have many third-party connections, that are easy enough to integrate, but you can go far beyond this to customize your platform as needed. We were able to implement a "pay what you want" feature, where my sellers can set a minimum price, and users can pay that amount or more if they want. Many sellers use this function to give their digital products away for free, but many users support them because they want to.

My favorite thing about this software is the fact that I own the source code and they are able to customize basically anything I need. Our platform has twenty or so customizations that none of our competitors have, and this would not have been possible with Shopify, Big Commerce, Wix, or any other off-the-shelf Multi-Vendor marketplace.

There is a steep learning curve, and they have decent documentation, but through dozens of pdfs, would be much better if they had a central help desk where you can search for your questions. One thing that may be difficult for some is the time difference. They are based in India, so often they start their day at the end of our day in the US. For me, this is actually a benefit, at the end of my day I can give them some feedback and by the time I wake up, the issues are fixed. But I thought it would be useful to note for others.

YoKart definitely has a great potential to become the market leader in their domain but they will have to focus on hiring good programmers and improve the code quality of their existing product instead of focusing on adding new features. I had to hire my own team of programmers to fix bugs and optimize the code because I wouldn't trust their programming team to write a new feature or even fixing a bug. Overall YoKart is still a good option if you want to save time and money to write a market-place software by yourself. You may need to spend additional 5-6 months to make this software bug free and optimize for your needs.

- Professional sales team, who will be there to support you through out the sales process and will promptly answer any question you have. - Inexpensive software with nice front-end design. - Packed with many features and third-party integration. - Code is written in PHP so it is easier to understand and modify if you have any programming knowledge.

- Their proprietary framework which is encrypted so you are limited to use this software for one domain. If you want to have a separate staging/dev deployment, you will have to buy as a new software however they did offer a free deployment on my sub-domain for testing/staging. - You will have to pay for any future upgrade. I found many deprecated PHP functions have been used in the code which aren't supported by PHP 7.4. So if they ever upgrade their software or proprietary framework to PHP 7.4, you will have to pay full price. - Poor code quality! I found so many bugs in the software which was clearly due to their poor programming skills and lack of testing. It seems team doesn't do code review before releasing. - There are tons of features available in the software but again due to poor design and code quality, you may not want to use them. - Doesn't have any caching capability to boost the speed.

I spent a huge chunk of my savings for Worpdress plugins and ADS in order to setup my multivendor marketplace. 6 months of custom developments and tryings, just to get emails from my vendors, that the system is very unintuitive and hard to use. The UI//UX was also terrible. All that until I found about Yo!kart. Took three days of research to compare the other similar platforms, but hands down, this was the best one and exaclty what I was looking for!

The team is installing the platform on your own server and they do it fast!The UI/UX is great especially the admin and vendor parts

Lack of custom themes for the goQuick packages is the only thing that I kinda don't like

Good response from the dev and after sales support team. Co-operative in terms of clearing bugs which comes as a part of the one year support while purchasing the license. The dealt professionally abiding to all contractual clauses and complied to what we had mutually signed up for.

Almost all the features that I could possibly think about in this era is inbuilt in this software.

A professional developer should be there to make any changes to the functionality of the platform in the future unlike platforms like Shopify/woocommerce where in you just install a package to your platform.