ClientCircle
About ClientCircle
Awards and Recognition
ClientCircle Pricing
Light: $2 per employee + $180 for the first 3000 contacts Pro: $10 per employee + $180 for the first 3000 contacts Premium: $30 per employee + $180 for the first 3000 contacts
Starting price:
$2.00 one time
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for ClientCircle
1 - 5 of 121 Reviews
George
11 - 50 employees
Used less than 6 months
OVERALL RATING:
5
Reviewed December 2021
An easy-to-use and convenient method to stay in touch with your clients throughout the year!
Brad
Verified reviewer
Insurance, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2018
Clean UI, easy to use, great service team
It's been a great experience. I recommend them to any agent that needs an automated way to communicate with their clients. It's too easy to plan to send a card or email or give them a call but then forget and get distracted. With Rocket Referrals you know it is getting done.
PROSIt's very easy to use and has a clean feel to it. It's intuitive.
CONSI would like the ability to create more customer communications. That's the only thing I'd change about it
Jeremy
Insurance, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
See Results Immediately!
In two short weeks, we have seen an increase of traffic on Facebook and Google! We have received multiple reviews on each platform as well! This is a great tool to gauge how your customers view your customer service, which is so important for customer retention. The staff at Rocket Referrals have been so accommodating and responsive as I have have been learning to navigate all the amazing tools their portal offers.
CONSThe only this I wish was different was the option for sending custom emails. The interface is not very user friendly and uses code that you need to learn in order to create the email. It also is not easy to add pictures or links.
Reason for choosing ClientCircle
Price
Vendor Response
Thanks for the thoughtful review, Jeremy. We really appreciate you taking the time to share your experience with Rocket Referrals. Awesome to hear that you're seeing results right away! We've also shared your feedback on our custom email builder with the team. We're always improving and this feedback helps a lot.
Replied September 2019
HOPE
Insurance, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2020
rocket referral
overall i like this product very much ,theres nothing bad i can say about it
PROSi like that youcan see what clients like ,you can email cards to customers,see how we compare to others,see clients reviews
CONStheres nothing i really dont like about this product,so far everything has been good and it comes in very handy for all kinds of things
Vendor Response
Thanks for stopping by Hope, this review made our day!
Replied December 2020
Dasha
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
Excellent, must-have software with outstanding customer service and exceptional team!
Rocket Referrals is a fantastic software with an outstanding team! It allows a company to communicate and survey their customers in the best way possible. The software is capable of sending surveys, questioners, thank you cards, welcome e-mails and so much more. The best part; it can run completely on "auto" after you set up the preferences. Our agency started using Rocket Referrals a couple months ago and we have received so much feedback from our customers already. Not only does it allow us to follow up with customers without having to spend extra time on it, but it also teaches us how to be the greatest we can for our customers from the testimonies and survey responses. I recently participated in one of the Rocket Referral webinars and it was enlightening! Every time I have a conversation with someone at Rocket Referrals, I am always impressed with the passion each person has about Rocket Referrals and their clients. Your questions always get answered and everything is done in a very professional matter. Rocket Referrals is very simple to set up, run and use. I highly recommend Rocket Referrals to anyone!
CONS
Vendor Response
This review made our day Dasha. Helping you be the greatest agent you can be is our passion, keep up the great work!
Replied December 2020