ISMS.online
About ISMS.online
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Most Helpful Reviews for ISMS.online
1 - 7 of 7 Reviews
Neal
Verified reviewer
Gambling & Casinos, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
All inclusive solution saving cost and time
The experience was/is great. It has saved companies I have worked for thousands in consultancy fee'snd allowed ISO27001 to be implemented in weeks.
PROSThe policies come with the platform and speak to each other, as well as coming with great guidance to tailor them to he business.
CONSThis survey is way too long to fill out.
Iain
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
First Rate System
First rate from the initial interactions.
PROSWhat is not to like! It works really well and we have had success in its use and enjoyed it too.
CONSNo ability to have scheduled tasks. I know it is coming but is the one weakness.
Reason for choosing ISMS.online
Too expensive and lacked important functions. Too much focus on automation
Reasons for switching to ISMS.online
End of Life and KCM was lacking in abilities.
Wayne
Marketing and Advertising, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
ISMS.online
The system is simple and most areas easy to navigate to. The customer support is fantastic.
CONSSome of the features that are referenced within some of the controls are not provided as standard and are available at additional cost, but we only found out about them as we worked through the system and the controls. E.g., Policy Pack feature.
Reason for choosing ISMS.online
Customer service was better and they were more attentive.
Anonymous
11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed February 2024
Misleading sales team and hugely deficient product
Horrible. Rude company with sketchy business practices. They try to get you to sign a proposal with over-promises and then stop following up shortly after. They don’t care if you get ISO 27001 certified or not.
PROSThere really was nothing I liked about the platform. It was so bad that immediately after we were given access, we switched to Vanta when we realized how much better it was.
CONSTheir sales team told us they had seamless integrations where isms.online does all the work. Just look at their market site. The reality is that their product costs $1k+/year more than Vanta while being hopelessly behind in sophistication and critical functionality. So rather than trying to get better, they’ll try to bait you into accepting a proposal while promising the moon about how easy it’ll all be.
Reason for choosing ISMS.online
We switched to Vanta. We initially picked ISMS.online because of the promises from their sales team, before we were allowed to see the product ourselves.
Jon
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
ISMSonline Review
- Easy to use - Well priced - Makes the annual ISO27001 audit much less painful - ability to speak to an ISO27001 virtual coach / expert
CONSNot come across any so far, we have been very impressed with the platform.
Reasons for switching to ISMS.online
KnowBe4 announced in Jan 2023 that they were retiring the product.
Asutosh
Information Services, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Security & Compliance made simpler
What was most notice able was the relative ease with which the platform was rolled out and then subsequently maintained.
CONSSome features were not immediately obvious and with most solutions there is a phase where you have to learn to search where things are located.
Debbie
Computer & Network Security, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
ISMS Review
Free onboarding, and direct vendor support makes life easy.
PROSEase of use, and affordability. Everything needed to help best practise of ISO standards.
CONSNothing it really works well - everything currently going to plan.
Reason for choosing ISMS.online
Easy to use - costs much less than employing a full time member of staff