SecurityScorecard

RATING:

4.4

(9)
Overview

About SecurityScorecard

SecurityScorecard is a security ratings platform that enables enterprises to instantly rate, understand and continuously monitor the security risk of any company worldwide, non-intrusively and from an outside-in perspective. We use an A-F rating scale. Companies with a C, D, or F rating are up to 5 times more likely to be breached or face compliance penalties than companies with an A or B rating. Our platform is used by over 1,000 customers for use cases including vendor risk management, cyberinsurance, board reporting, and M&A. Headquartered in New York City, we are funded by top investors like Sequoia Capital, Google Ventures, NGP, Moody’s, Intel, and other. Over 100 of the Fortune 500 trust SecurityScorecard to score <10M organizations. We've been recognized as a...
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SecurityScorecard Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4

Functionality

4.5

Most Helpful Reviews for SecurityScorecard

9 Reviews

Anonymous

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

Great solution to understand security of your vendors

PROS

The Security Scorecard software offers the availability to get a overview of your vendor/contractors security posture. Allows you to rate a new vendor to validate how well their protect/secure their environment to better understand if they will protect your environment/data.

CONS

Currently I have not experienced anything that I do not like about this product. This solution was built very well with flexibility.

Jason

Accounting, 201-500 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Easy to use external vulnerability monitoring with risk scoring

Improve compliance and risk management

PROS

Dashboards are easy to use on both the technical and non-technical side. Information is well presented and detailed. Scoring system uses both a number, alphabetical score and color coding. Support is very easy to work with when working through, remediating and updating the risk score.

CONS

Cost of service is high, some other features (Atlas Vendor Risk Management, risk scores for other companies) which are great features are additional paid add-ons

Reason for choosing SecurityScorecard

Dashboards, detailed view and summary views were all presented better and easier to understand and work with

Vendor Response

Thank you for providing your feedback. We appreciate you taking the time to share your thoughts and would welcome the opportunity to discuss your experience further. Should you be interested, please contact Kim Razi at krazi@securityscorecard.io.

Replied February 2022

User Profile

Eric

Verified reviewer

Hospital & Health Care, 11-50 employees

Used less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed April 2021

This product will not provide the level of detail you need on your vendors

Obviously, not a good product from the details above. You can't take a cookie-cutter approach and arbitrarily assign value and details to something as complex as IT security and expect good or even mediocre results. This company is going to be in a lot of trouble in the future for providing false confidence in insecure vendors after a breach occurs and this company was purporting that the company with the breach was secure. Dealing with their inefficient and ineffective support team was never fun. One of our clients was using them and we helped them find a better alternative for the vendor security management needs. If you MUST use a solution like this (hopefully as part of a much larger vendor security strategy), use something like bitsight.

PROS

The ease of use was nice BUT that pales in comparison to the negatives here. If something is easy to use and provides no value ... or negative value (false confidence) ... then obviously it is not a great solution.

CONS

The worst part about this product is that it tries to take a cookie-cutter approach to IT vendor management security. It just doesn't work. You need to fully vet your vendors if security breaches and your data are a key concern. This provides very surface-level and superficial findings that are collected in an arbitrary way, thus are mostly irrelevant.

Reason for choosing SecurityScorecard

One of our clients recommended it but it looks like they have switched to better products now.

Vendor Response

Thank you for providing your feedback. We appreciate you taking the time to share your thoughts and would welcome the opportunity to discuss your experience in an effort to address any outstanding issues and reassure you of our commitment to delivering a world-class customer experience. We would like the opportunity to discuss this further with you. Please contact Kim Razi at krazi@securityscorecard.io.

Replied February 2022

Richard

Information Technology and Services, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Cheap but highly effective cyber security software

I love the tool hence why I have purchased it 3-4 times. It does what it says it does and is very easy to use. The Service Desk is also quite responsive.

PROS

The cost is VERY attractive when you consider the benefits it provides with respect to a company’s security posture.

CONS

When you first get it (I’ve bought it 3-4 times now), it sometimes attributes other domains to your company. So it takes probably an hour to go thru the domain names and delete the spurious ones. But once that’s done, you’re laughing :)

Reason for choosing SecurityScorecard

It’s was just easier to use and I preferred the way Security Scorecard reports issues including the easy to understand remediation plans.

lin

Computer Hardware, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

good tools for internet security

PROS

integrity information for cpmpany and let company can process issue fast.

CONS

Outdated Web Browser Observed is update too fast.

Anonymous

10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2023

Alto nivel de protección

PROS

Destacar la facilidad de uso de la interfaz, lo que facilita la manejabilidad del programa, haciéndolo bastante intuitivo.

CONS

De momento no he encontrado nada que destacar. Quizás reseñar que se podría mejorar la presentación de algunas de las tablas.

Anonymous

11-50 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Excellent product!

They are great to work with. They quickly respond to help tickets and quickly update your company's score when you make corrections.

PROS

It provided us with information on all known possible vulnerabilities and gave us enough information that we were able to eliminate all of them from our environment.

CONS

I wish I could generate a scorecard across a particular industry and product and see how each of the competitors rank in each category.

Jess David

Insurance, 501-1,000 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed January 2022

Best TPRM Tool

PROS

Ease of use, awesome user interface and seamless navigation, historical data available per vendor, response from CS is immediate, time between ticket escalation to resolution is fast, learning opportunities

CONS

Limited slots for vendor comparison, time series charts when domains are superimposed with each other are hard to understand

Vendor Response

Thank you for providing your feedback. We appreciate you taking the time to share your thoughts and would welcome the opportunity to discuss your experience further. Should you be interested, please contact Kim Razi at krazi@securityscorecard.io.

Replied February 2022

Anonymous

501-1,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2022

protection for all

PROS

one of the best security programs very powerful tool with beutifull interface and easy to use

CONS

may i want more details on risk details

9 Reviews