The support listens and helps fast. We are standard or even small customer but nevertheless Sypher implemented some changes into their solution free of charge.

Easy to use web based software that guides you through the complex GDPR process…

Some minor missing features like uploading documents directly to Sypher

Very good software that can help with the records of processing personal data in order to comply with the relevant data protection legislation. It's very helpful especially for updates to data processing, but also to other business units - e.g explaining customers what data you collect and what do you do with it.

Sypher is a very flexible personal data mapping tool that we use with our clients for personal data records of processing according to 30 GDPR. It is easy to import that records from earlier data mapping processes. It allows highly customized on-premise implementation. Also the support is fast and accessible and their openness for feedback to improve the products is great.

The product has many features (e.g. managing data subjects requests or asset management) that we don't use, either because the processes are managed by different team/applications or because GDPR implementation is a complex process for most of the companies. Also their implementation if you have activities as a data processor can be improved.

Interesting, useful experience

The interface is user-friendly and easy to use; the customer support is prompt and helpful. Helps saving time.

It would have been useful to have the reports (data mapping) in some specific format requested by the Romanian authorities.

Excelent GDPR tool, much easier that other competitor ones

The main features from the beginning were the facilities to document all existing processes and operations allowing a fast interaction within the consulting team as well as the beneficiary team

Considering the fact that we as GDPR consulting team have been using for some time the tool we do not see a down-side of the app, it have been fast increasing the functionality bringing more and more GDPR aspects within the tool.

It is an intuitive software, helping to keep the evidence of data processing. Process and activity mapping is a very useful tool, and so it is the Data Subject Request Manager. Another features I like very much is Cookie Consent Manager - very easy to implement on your website.

Maybe the process of reviewing items added by user could be shorten.

Easy to use, cover the whole data protection domain

None; the product has a continous development and is updated often, so it is matching my expectations

very happy with Sypher, made my life easier and help me a lot with my colleagues

very easy to use and helpful to engage the team in the company

nothing I can think of. It helped me with everything concerning compliance