Before using Wrk we had to hire several interns to manually process several potential leads and investment opportunities that were sitting in our CRM. As a Global VC fund that sees close to 10,000 companies a year, updating our records manually and looking for breakout successes was quite a tedious process. The number one reason we seeked an automated solution was to help us drive efficiencies and more completeness in tracking companies in our CRM as well as reduce the manual labor burden on the team. Wrk's solution and the entire team at Wrk are helping bring automation to anyone across any enterprise. With the intuitive logic of the wrkflows and assistance of their team there is no need to understand any tech jargon or to hire an army of consultants to bring automation to your team, department or company. You can pose a simple task, process or problem in human terms to the Wrk team and they will figure out the best way using a combination of technology, RPA, and humans in the loop to run the most efficent wrkflow for you and free up your most valuable resource, time for a fraction of the cost from any other solution. That is what I love about the solution and why I will keep using Wrk whenever I think of automating a certain task at White Star

The only con I can see is that there are still many more Wrkflows and wrk actions to be built out and come for us to do even more with the solution. At that rate that these new actions are being created, I have no doubt that there will be a lot more for us to do with Wrk in the near future

Ease of the integeration process, quick reply and extraordinary customer service

I would love to see improvement in the pricing of the services offered

Wrk has been a pleasure to work with during the sales process, implementation and customer success. All stages of this process have been a lot of fun. The team is personable and easy to work with. They are problem solvers and come to the table with solutions when faced with a challenge.

Wrk automates a process that takes a lot of time to execute manually. I have at least an hour back in my workday for customer facing time.

I like that it is a configurable tool vs. coded one. Very easy to use.

The major solve is time - our teams can now focus on more analysis and less pulling and populating data into excel trackers. There was a lot of time spent in set up and I think perhaps a deeper dive in the initial stages may have helped prevent some of the issues we ran into early on.

WRK implemented a solution to automatically pull and populate large amounts of data in a fraction of the time it was taking our team members to pull. It was customized based on specific client needs and once set up, we are seeing a seamless workflow.

Lots of set-up and meetings at the front end to prepare for the data pull. Not exactly a con, but rather exactly what we expected to anticipate any exceptions in how our internal systems are built.

[SENSITIVE CONTENT] and team have been awesome to work with, we're still a relatively new client, but their service is excellent and always a pleasure to work with.

It's made our prospecting efforts much more streamlined, enabling our Sales teams.

Continue to increase automation of the solution which will increase turn around times.