CartonCloud

RATING:

4.8

(57)

About CartonCloud

CartonCloud is a cloud-based warehouse management system (WMS) and transportation management solution (TMS) designed for businesses in industries such as logistics, refrigerated transport, e-commerce and more. Key features include delivery management, user history tracking, a client dashboard and document management. CartonCloud features automated invoices, rate cards, stock movement reports, barcode scanner support, customizable measurement options, batch control and more. The solution also offers pallet management, driver and vehicle tracking, signature overlays, banking sheets and cross-docking. Additionally, CartonCloud features multiple invoicing tools and supports integration with accounting systems such as Xero and MYOB. iOS and Android apps are also av...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

CartonCloud Pricing

Pricing plans from $99 per week (plus any paid add-ons). Transaction bracketed pricing, number of transport / warehouse orders. Prices are charged in either USD, CAD, AUD or NZD depending on location (Australia or New Zealand).

Starting price: 

$99.00 

Free trial: 

Available

Free version: 

Not Available

Dashboard
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CartonCloud Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for CartonCloud

1 - 5 of 57 Reviews

Kenneth

Logistics and Supply Chain, 11-50 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Unparalleled Efficiency and Exceptional Support: A Review of CartonCloud

The TMS & WMS software I've used surpasses all my previous systems. Its seamless functionality and comprehensive features have significantly improved my workflow. The exceptional support from the teams undoubtedly sets them apart as leaders in the industry. This all-in-one solution is truly the best I've encountered.

PROS

Efficient, Reliable, Versatile, User-Friendly, Robust

CONS

One drawback I've noticed with the TMS & WMS software is that the API feels somewhat underdeveloped. While the system itself is robust, I have encountered limitations and inconsistencies when attempting to integrate it with other applications. Improvements in the API's functionality would enhance the software's overall versatility and expand its potential uses.

Reasons for switching to CartonCloud

After extensive research and experience with various software options, I made the switch to this all-in-one platform. While acknowledging the quality of other systems, I yearned for a comprehensive solution. This platform fulfilled my needs by seamlessly integrating multiple functionalities, saving time and effort. It's a game-changer in streamlining operations.

Thomas

Logistics and Supply Chain, 11-50 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Long time user, just as happy with the product as when we started in 2016.

Very happy, and they have become a core part of our service offering.

PROS

It has the benefits of a large SaaS with the Agility of a small company. Many IT companies claim to be agile, but Carton Cloud are one of very few I have worked with that are adaptable, and able to help with solutions.

CONS

Carton Cloud is incredibly powerful, and the down side is that many people don't know how to use all its features, and hence not understand its value.Some suggested ideas seems to take exceedingly long times to implement, but those abilities are not critical factors in using the equipment.

Reason for choosing CartonCloud

Quality of product. Cost was actually cheaper in the short term, however more expensive in the long term. Its still a factor, but as long as the software continues to evolve there is value in it.

Mitchell

Warehousing, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2022

Customize everything yourself through the knowledge base, integrate everything.

CartonCloud enables us to set up consistent onboarding processes and let prospective clients know exactly what we can and cannot do for them very quickly. We frequently check in with CartonCloud to scope new possible integrations or automated process like reports or fulfilment updates and tracking to ecommerce storefronts.

PROS

Ability to find integration solutions for all 3PL clients through direct API integration, parsers, or logins to let old-school clients enter their own orders. Also visible history logs for orders, products & invoices helps keep track of changes and updates to all aspects of the warehouse.

CONS

Amending stock on hand details can be unintuitive at times as system adjusts stock to 0 and adjusts in new product with updated details, invalidating old labels and making it hard to track stock.

Viral

Warehousing, 11-50 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

It's almost Perfect

I strongly recommend it. All in all very good product which is super simple and easy to use. They have their knowledge base where we can simply go and find out about all their features.

PROS

It's simple and easy to use and does pretty much what we require in our 3PL Business.

CONS

Integration with a few other systems can take a lot of time and comes with its price. (Not very often though)

Justin

Logistics and Supply Chain, 11-50 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2022

Business Transformation

Very positive, the team at Cartoncloud have been very open to assisting us when we need them and also to support the process of on-boarding our customers. [SENSITIVE CONTENT] and the team have been available and responsive to our needs, even to visits at our site in Brisbane. We have learnt that it requires a certain level of trust to manage the change and let Cartoncloud do what its meant to do, and we continue to look at ways we can continue to take advantage of all the elements of the platform that we can keep unlocking as we continue of transformation project in the business.

PROS

We are always looking for continual improvement in our business , and part of this was reviewing our Operating platform. Cartoncloud having been our choice to move forward with, has very clearly identified for us very positive changes to how we manage our Warehouse and Transport processes and allowed us to quickly take advantage of the efficiencies we can unlock within Cartoncloud as our new operating platform. Its easy to use for our team and been widely accepted by our customers/partners as a very positive way to improve the way we work together. We are very pleased with how we are progressing as we continue to embed the new processes in the business.

CONS

As with anything new, there are change elements your business has to adapt to, so moving from something we had been using for many yrs, and that our staff were completely used to, has had some challenges. We chose to be deliberate about the integration into our business, and perhaps would like to have made the changeover faster, but the progress has suited our own people and our customers, as we looked to mitigate any risks, and also reap the benefits of each part of Cartoncloud that we have 'switched-on' as we have progressed. We have worked very closely with Cartoncloud to make sure the changeover has happened smoothly and we have also shared ways that can assist our ability to adapt but also some ideas that could improve some areas of Cartoncloud based on our own experience.

Reasons for switching to CartonCloud

Our legacy platform was coming to the end of its life, and we had some key decisions as to whether we look to rebuild and evolve it or look for something specifically designed to meet our needs. After reviewing the options, Cartoncloud was the ideal choice and well accepted by our industry partners.