I am using Focus 9 to manage my automotive spare parts business, it helped me scale my operations in the last 2 years. I am quite satisfied and highly recommend the software.

The ease of use and the way the software was built around my business us case.

Reporting could have been little more dynamic by including pivot tables

Super , one of the best software which we have used in our experience

Customized option and the best part is we can created any type report by report engine which make the work ease for the Users.

Ease Of Use and All the Features its available like GST , TDS , Inventory ,COGS , Etc.. and if we ask any customized in the software the team support for the same and helps us to get the same features in Software.

Overall a good and easy-to-learn software. Needs lots of work on customer support.

Easy to use software. I could learn the basic software on my own without any training. It is good to track open orders and is good for inventory management as well. Its easy to access from home as well. While there are many reports options, one needs to be trained to understand which report can be taken out from where.

Customer Support is the worst. They take days to respond and are not able to resolve problems remotely. Sometimes they have to visit onsite and that takes days. Basic Financial Reports are not set up and needs to be formatted every single time we import. Closing books and carrying forward balances and inventory was a task and I required help of the support team for the same.

Keeping customers info organized. Tracking sales process and team.

User friendly . Good interface. Easy to learn and use.

Nothing really. All features are exactly what we need

Overall, this software is still worthy to be on the list of tools to use as it has the features needed, and if it doesn't the developers have an open mind of adding and implementing the feature in a quick window of time. This is also not based on some fancy interface where learning is quite difficult.

I can say that although this software is technically in constant development for new features, I like it when they act on it in a decent span of time. What I mean is particularly on those modules. The developers are true to their word that they are indeed customizable and are always on the lookout for users requesting such non-existent features. Like most innovations right now, this has helped it shortening the workload on tasks like this and management is quite easy and problems are easily controlled. I like the graph presentations as I am a visual type of person and it makes it easier to understand data to act on it real quick. This one is also not taxing on computer RAM usage which is very good for some of our relatively old computers. And the best part is it is user friendly.

Although to a certain degree I agree that limitation on Number of Users in proportion to the charges the company incurs when the new ones, but it would be nice to expand further the accessibility of users as it is expected that softwares like these are intended for employee management, and you can't just amount the number to a few individuals. And lastly, I'm hesitant about doing updates as it somehow messes up "old data" and I don't like having to deal with re-checking them one by one. The developers should up their game on this since this software is dealing with finances.