JAGGAER ONE Supplier Management Software

3.63 / 5 (4)

Our advisors have recommended this product 1 time in the last 30 days

About JAGGAER ONE Supplier Management

JAGGAER ONE is a cloud-based solution that enables businesses to manage processes related to eProcurement, sourcing, supply chain collaboration, invoicing and contract management. It helps supply chain teams collaborate with respective stakeholders for material purchasing, delivery scheduling, performance feedback and more.

JAGGAER ONE allows businesses to access and manage supplier onboarding, approval, vetting and documentation processes in a centralized repository and gain real-time visibility across activities. Purchasers can utilize the platform to create workflows using category-based algorithms and key performance indicators (KPIs). Additionally, users can track and auto-replenish inventory levels across multiple locations, fulfill purc...


Read More

14 Reviews of JAGGAER ONE Supplier Management

Average User Ratings

Overall

3.63 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

3.5

Functionality

3.0

Ratings Snapshot

5 stars

(0)

0

4 stars

(2)

2

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1 - 14 of 14 results

Do you use this product?Write a review

October 2018

Justin J. from UCAR - The University Corporation for Atmospheric Research

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Research

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

October 2018

Easy to use, easy to search

My company utilizes most of the JAGGAER indirect modules and the Contract Management module isn't the best of them but it is still very good and we have been very happy with the upgrade that JAGGAER brought to our organization.

Pros

Easy to navigate. Clear and concise organization of information. Easy to maintain access controls. Very customizable as far as workflow and dashboards are concerned. The workflow is easy to understand and most aspects of it can be modified and configured by our JAGGAER system administrator. Permissions are easily managed. Users can configure their own dashboards with summarized information of their choosing. Document templates can be configured to automatically pull in fields and information from the contract record.

Cons

Needs more granular access controls so we can give certain users access to view a contract and its final attachments without the ability to modify them.

August 2015

Joel from University of Kansas

Industry: Government Administration

Time Used: More than 2 years


Ease-of-use

4.0

Customer support

5.0

Functionality

4.5

August 2015

Contract Director - SciQuest

Pros

It is fairly easy to administer for non-technical staff. It provides very comprehensive information related to the terms of the actual contract and integrates very will into the rules of the SciQuest e-procurement application.

Cons

Some of the data was manually tedious to enter. For example, the roles of central staff on each contract was almost identical and that information had to be entered manually with each new contract.

November 2020

Dawn from University of St. Thomas, St. Paul, MN

Company Size: 1,001-5,000 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Customer support

4.0

Functionality

3.0

November 2020

Potential but not quite yet

We did not complete the transition to Contracts.

Pros

Fairly easy to do a contract request template and developing a contract for approval.

Cons

mapping contract info to the WORD contract. Approvals via email (closer now). Utilizing internal communication without entering into the system. Renewals and reminders process. Other areas with contracts would not easily be able to utilize the contracts section in the system.

December 2016

Lex from Almk

Company Size: 2-10 employees

Industry: Industrial Automation

Time Used: Less than 6 months


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

December 2016

Sci Quest

Sci Quest is easy to use. However there are not many contracts to choose from.

Pros

User friendly and easy to navigate

Cons

Not many contract to choose from

January 2018

Mike from UMA

Company Size: 1,001-5,000 employees

Industry: Primary/Secondary Education

Time Used: More than 2 years

Review Source


Ease-of-use

3.0

Value for money

2.0

Customer support

2.0

Functionality

2.0

January 2018

Useful for eProcurement practices but hard for end user adoption

Pros

Tracks total spend by supplier and includes customized workflow for approvals. Easy to export purchase results and integrates with ERP's somewhat easily. Good controls for eliminating maverick spend.

Cons

Not easy to use for end users. Multiple training sessions required in order for end users to fully adopt. Simple functionalities that should be present are not.

November 2020

Juan from KSB Pumps

Company Size: 501-1,000 employees

Industry: Logistics and Supply Chain

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2020

The support team is very efficient

despite issues every now and then it is easy to work with JAGGAER

Pros

Easy to use , The Support team is very helpful and always comes back with answers and solutions

Cons

at times the software is down and does not work 100%

January 2017

Mike from UMA

Company Size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time Used: Less than 6 months


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

January 2017

TCM - SciQuest

I use this daily for the management of my company's corporate contracts, MSA's, SLA's, etc. I am the admin for the system and train end users as well. This module has some good customization fields that help to report functions, but there are many small functionalities not available that should be.

Pros

Storage of contracts, notifications for end dates.

Cons

Not as simple as it should be for the end user. Should be easier to create a contract using the wizard.

October 2018

Justin from Liberty University

Company Size: 5,001-10,000 employees

Industry: Higher Education

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

October 2018

Easily organize your contracts

Centralized contract management, plenty of information. No more lost time searching for various contract information.

Pros

The many search filter features are excellent for narrowing down a search for a particular type of contract. You can pull reports & export reports based on a variety of contract specs which is very helpful as well. I also like the status banners that let you know if a contract is expired or its current status.

Cons

Steep learning curve, many fields that seem unnecessary (possibly just for our organization). The most difficult thing is customizing this software. Change integrations are difficult and costly to implement.

November 2020

Eleanor from Tufts Health Plan

Company Size: 1,001-5,000 employees

Industry: Insurance

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Customer support

4.0

Functionality

3.0

November 2020

Jaggaer Contracts Review

Pros

- The customer suppot is good and they work with you - The customizable approval flows are good, but the oversight nd reporting for those are not easy - Ability to capture contract metadata information

Cons

- It is not configurable - there are a lot of unnecessary fields that cannot be removed - To "activate" a contract, upload documents, etc. there are a lot of clicks and it is not intuitive for the user - Reporting and dashboards are always an uphill battle - Contract metadata information is not conditional (cannot have another question appear if the previous question was answered in a particular way)

November 2020

Mark from Plexxus

Company Size: 201-500 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

November 2020

OTP

Overall now that I have had some experience with it, it is very useful for BPS defensible and compliant procurements

Pros

very useful and defensible for BPS compliant procurements

Cons

Can be a challenge to use without significant training

November 2020

Karla from Chain IQ

Company Size: 501-1,000 employees

Industry: Outsourcing/Offshoring

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

2.0

Customer support

5.0

Functionality

2.0

November 2020

Jaggaer

N/A

Pros

If it wasn't for [SENSITIVE CONTENT HIDDEN], your Technical Support Analyst, GCC I would have given up long ago.

Cons

Jaggaer is difficult to use. And I only use because I have to use it.

November 2020

Simon from Southern Water

Company Size: 1,001-5,000 employees

Industry: Utilities

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Jaggaer in the Utilities sector

Good

Pros

Fairly straight forward to use and easy to navigate around the system.

Cons

Sometimes it seems to crash when loading a screen.

July 2019

Justin from Liberty University

Company Size: 5,001-10,000 employees

Industry: Higher Education

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

July 2019

Strong Contract Lifecycle Management Software

Pros

Dashboard visualization and strong contract search features.

Cons

Customization can be expensive. Sofware itself is one of the more expensive in the field.

November 2020

Ruchit from Jll

Company Size: 10,000+ employees

Industry: Commercial Real Estate

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

2.0

Functionality

2.0

November 2020

Jaggaer is something else

My client won’t pay so it it’s difficult to manage

Pros

I don’t understand it. It’s overly complicated. It doesn’t just read the contract and pull data? Seems like it’s missing features

Cons

It complicates my life. Need to be able to send automated reminders for contract renewal and coi.