Kuebix TMS
About Kuebix TMS
Kuebix TMS Pricing
Free Product Available. Add additional Pro or Lite licenses, Integrations or Premier Apps.
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Most Helpful Reviews for Kuebix TMS
1 - 5 of 106 Reviews
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2018
So easy to use!
I always knew what carriers I had the best rates with but with Kuebix I have found that some carriers have really good prices and or quicker service for certain lanes, being able to see that with one click and on one screen is really helpful and time saving.
PROSLove the software, all my carriers on one screen, the interface is very easy to use.
CONSI wish there was a way to go from a rate quote into a shipment without starting over.
Vendor Response
Thank you for the great review! We're thrilled that Kuebix has been able to save you time rating and booking!
Replied May 2019
Rachel
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
I love Kuebix! It saves time, it's easy to use, and the free version does everything I need it to.
I can compare rates across different carriers for the same shipment on one site, versus going to each carriers individual site and quoting the same shipment.
CONSSome pick up requests have to be scheduled through the carrier's site. Those shipments have to be manually removed from the Kuebix "Booked Not Picked Up" list. The disclaimer for some carriers regarding accessorial options should be visible without having to hover the mouse over "Disclaimer". There is no obvious way to delete Saved Shipments.
Vendor Response
Hi Rachel, We're glad you love Kuebix and that Kuebix Free Shipper is fitting your needs! Carriers that are integrated with Kuebix can be scheduled directly through the technology. If you need to schedule a shipment on your carrier's website, you can track that shipment on the Kuebix platform by adding in your PRO number. To enter a PRO number, visit the 'Managed Shipments' screen. This will allow the shipment to be tracked and moved to the correct shipment status within Kuebix. You can also delete a saved shipment by clicking on the KBX number. This will bring you to a new page where you can access a 'Delete' button on the top right-hand corner of the page. Let us know if you have any questions and we can help walk you through this process. Give us a call at 1(800)220-8610 or send us an email at support@kuebix.com.
Replied April 2018
Matt
Chemicals, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed February 2021
Great Product...poor customer service
Good software and can make companies doing small parcel or non-hazmat shipments more efficient. Not the greatest solution for hazmat, especially small parcel. Lots of work arounds and changes had to be made to even get most of our shipments to function and connect with Netsuite and Kuebix. Independently, it works pretty well. I will say again that the biggest frustration is their customer service and responses.
PROSIt seems to be user-friendly for the most part. The ability to quickly set up shipments from Kuebix, track shipments, etc all seem fairly simple. Overall, it is a better way to manage shipments than the way we did in the past.
CONSWe have had this live and connected to Netsuite for almost a year. We have yet to move out of integrations and into customer support. I have had various issues throughout the process and the customer support and response has been extremely poor. If I have an issue, there are several times where I needed to send multiple emails to even get a response back. They do not make communication and follow through a priority. I still have open issues that were either not resolved or they created work arounds. Overall, we like the software but not the overall way the project was implemented or followed through.
BRITTANY
Building Materials, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2018
Great TMS
My experience is great. We are a small company and were using one of the paid versions and realized we weren't using any added features so we are now using the free version and it is still doing great.
PROSI like how easy it is to use. I have used other TMS systems and Kuebix is way better than all the others. I like how professional the labels and BOL look
CONSI wish it would keep track of the dimensions of everything I ship. My company ships a lot of overlength and when I share information with other carriers of previous shipments it only shows the cost, location, and the weight shipped
Vendor Response
Hi Brittany, Thanks for the review! At Kuebix, we pride ourselves on our modular features and customization. If a company doesn't need a specific feature, they don't have to spend money on it. We're glad you're making the most out of Kuebix Free Shipper! As for tracking dimensions of shipments, that would be a feature of Kuebix Business Pro in Reports and Analytics. Please don't hesitate to shoot us an email (support@kuebix.com) if this is something you'd be interested in! Thanks for being a Kuebix user!
Replied September 2018
Travis
Food Production, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2017
Kuebix has completely altered my position. I have more data to analyze then I could have imagined.
There are many benefits that this software has to offer. You have a ton of data to analyze. It saves me so much time being able to analyze multiple carriers all on the same viewing page. I would spend a significant amount of my day quoting multiple carriers for different lanes. I now input the shipment information into Kuebix and I have every carriers rates at my finger tips!
PROSI love the fact that it creates the bill of lading, provides the quote, and schedules the pickup all on the same platform. It's time saving, value adding, and very beneficial to my everyday shipping requirements.
CONSThe thing that I like least about the software is the inability to receive tracking information when a shipment is coming inbound.
Vendor Response
Thanks for sending us your feedback, Travis! It is great to hear that we have been able to add value to your company with our TMS! Kuebix's mission is to deliver the best transportation management system on the market today, and we have a solution that will make your tracking process easier. When inbound shipments are picked up and stickered with a PRO number, you can upload that number into the shipment breakdown where Kuebix will take care of its tracking. We would love to hear whether this solution worked for you or if you have any questions at support@kuebix.com!
Replied January 2018