We have had a very positive experience with ShipperGuide. Their team is very engaged in our use of the product and value our feedback.

ShipperGuide simplified our process of obtaining RFPs from brokers and carriers because we no longer need to email everyone directly. We manage all our RFPs through the application. This saves us hours of work and allows us to broaden our scope in less time to obtain better rates. The support we get from ShipperGuide is very helpful and responsive.

There is nothing at this time because our suggestions and concerns are very important to the developer for future improvements or enhancements. They have met all of our expectations.

It has been the best TMS platform we have tested so far. The functionalities available and the reporting tools are fascinating, especially with AI revamping the data analysis. But the best part has been the customer service and willingness to do whatever it takes to make a perfect system for their customers!

The simplicity and easy to use is what amazes me. Besides the flexibility of doing manual tracking as well.

It is tailored to the US market with units of measure only in the imperial system. Same for currency and temperature. But they are changing that. Another thing is that it only tracks trucks, not rail or ocean freight.

Overall a good value, would recommend. The Pros definitely outweigh the Cons.

Flow of order entry is easy to follow. Quotes are instant and very reasonable.

Not easy to enter more than one product on a pallet, and virtually impossible to edit a shipment once quoted. Hazmat not easy to enter, and NMFC search function barely works.

I like how the TMS keeps all my loads and trucks organized. The billing system is east to use and support people have always been great!

We started with them when they were new so we had growing pains, but nothing huge.

Getting quotes and booking shipments is very easy and not time consuming at all. I wish everything I have to do each day was as simple.

It's very quick and easy to get quotes using ShipperGuide. There is lots to do each day and knowing that getting quotes for moving freight is so easy. It's one less thing to worry about.

I can't really think of any cons when using ShipperGuide, because once you get using it, it all seams to just flow and you can move on to other daily tasks.

I really like the way we can go back and compare all rates against what the market is showing to be so we are not being taking for a ride with high rates.

I really don't have any cons about the program. It has helped our organization out tremendously.